Groundbreaking Verde Group White Paper Exposes Why CX Investments Often Fail
TORONTO, Canada /ScoopCloud/ — The Verde Group, a leader in customer experience insights, is proud to announce the release of its latest white paper, “The Great CX Challenge: Linking Customer Experience Insights to Business Outcomes,” authored by Executive V.P., Dennis Armbruster. This comprehensive study addresses the critical disconnect between significant investments in customer experience (CX) solutions and the resulting business outcomes.
After, Inc.’s QuickSuite® Receives the TWICE VIP 2022 Award
NORWALK, Conn. /ScoopCloud/ — NORWALK, Conn., Sept. 14, 2022 (SEND2PRESS NEWSWIRE) — After, Inc. announced today that it received the TWICE VIP Award 2022 for its QuickSuite® post-sale customer experience technology. The TWICE VIP Awards are the only awards voted on exclusively by TWICE’s audience of top consumer technology retailers and distributors, celebrating the best features, design, and value that new products are bringing to the market.
After, Inc. Announces Its New Corporate Rebranding to Focus on Customer Experience Technology
NORWALK, Conn. /ScoopCloud/ — After, Inc. today announced the launch of its corporate rebranding effort, including a complete website redesign to reflect the company’s evolution to Customer Experience Technology. Since 2005, After Inc. has been providing best-in-class post-sale services to the world’s largest manufacturers and retailers.
LANtelligence Becomes a Matrix Networks Company to Create a Connectivity First CX-Automation Powerhouse
SAN DIEGO, Calif. /ScoopCloud/ — Matrix Networks announced its recent acquisition of LANtelligence to create a new business venture enabling a powerful combination of modern business technology. Having informally shared resources for more than 10 years, it just made sense for these two companies to come together in a more structured way.
After Inc. Will Premiere its Award-Winning QuickSuite Technology at CES 2022
NORWALK, Conn. /ScoopCloud/ — After, Inc., the leader in post-sale customer experience technology and services since 2005, just announced that its senior team will be at CES in Las Vegas on January 5 – 7, 2022 to unveil its new QuickSuite. Each year, CES brings together the most innovative technology companies to share their latest developments and this will be no different.