Tag Archives: managed IT services

Teal Wins Silver Stevie® Award In 2025 Stevie Awards For Sales & Customer Service

WASHINGTON D.C. and MINNEAPOLIS, Minn., March 11, 2025 (SEND2PRESS NEWSWIRE) — Teal, a sophisticated managed IT service provider supporting forward-thinking small and medium-sized businesses, has won a Silver Stevie Award in the front-line customer service team of the year – technology industries category in the 19th annual Stevie Awards for Sales & Customer Service.

Image caption: Teal Wins Silver Stevie Award In 2025 Stevie Awards For Sales and Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products, services, and solution providers.

One of the Stevie Awards judges commended Teal’s service philosophy, noting, “You had me at ‘obsessive service.’ The Teal team has been recognized for delivering exceptional service that goes beyond expectations. What stood out is the organization’s focus on creating customer relationships, not just providing service and meeting/exceeding service levels. This is a true differentiator.”

Another judge praised the managed service provider’s commitment to client success, “Teal provides exceptional managed IT solutions for small- to medium-sized organizations, offering a high-quality assurance process. The innovative approach of the firm led to consistent growth for its clients. The net promoter score survey results depict the confidence instilled in its service. The consistent high score of the customer service team is commendable.”

Tom Pires, Vice President of Service at Teal, applauded his team’s achievement. “This recognition is a testament to the hard work, dedication, creativity, and resilience our service team demonstrates every day. Their commitment to delivering excellence and building lasting relationships with our clients is truly inspiring. I am incredibly proud of our team and their unwavering pursuit of service innovation and quality.”

Stevie Awards president Maggie Miller stated, “The outstanding scores awarded to this year’s Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales. Nominations for the 2026 competition will be accepted starting this July.

About Teal

Teal redefines IT service excellence by partnering with ambitious small- to medium-sized organizations looking to harness technology as a powerful growth driver. By aligning optimal IT solutions with strategic goals, the managed IT services company transforms technology into a true asset for its clients. With a Net Promoter Score consistently above 60, Teal delivers exceptional customer service to its clients.

At the forefront of cybersecurity – with certifications, integrated solutions, and independent security monitoring – Teal diligently safeguards data and systems, empowering businesses to focus on growth. Recognized six times on the prestigious Channel Futures MSP 501 list, the small business partner is trusted by growing companies to make technology work for them – efficiently, securely, and responsively.

Small business leaders deserve an IT partner who truly cares about their success. Discover more about Teal at tealtech.com, or follow @TealMSP on LinkedIn, Facebook, Twitter, and YouTube.

About The Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 19th annual Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.

NEWS SOURCE: Teal

This press release was issued on behalf of the news source (Teal), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

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Imagine IT Launches Redesigned Website and Brand Identity to empower Midwest Businesses with Next Generation IT support

BLOOMINGTON, Minn. /ScoopCloud/ -- Imagine IT, a leading provider of managed IT services in Minnesota, Kansas, and Michigan, today announced the launch of its redesigned website, featuring an all-new design and the adoption of a new, streamlined URL: IMIT.com.

The updated website and brand identity reflect the company's commitment to delivering innovative IT solutions tailored to the unique needs of small and medium-sized organizations and local governments in the Midwest.

A Portal to Next-Gen IT Solutions

The revamped website, IMIT.com, features an intuitive user interface, enhanced content, and a comprehensive overview of Imagine IT's services, including:

* IT support

* Cybersecurity solutions

* AI management and consulting

* Digital transformation guidance

* Microsoft 365 management

* Co-managed IT services

* Strategic technology consulting

The website is a resource hub designed for small-and mid-sized organizations to leverage IT and technology properly and effectively.

"Our new website and brand identity are a testament to our dedication to innovation and client success," said Richard Anderson, CEO of Imagine IT, expressing his enthusiasm and excitement about the new website. "We understand the critical role that technology plays in driving business growth and protecting against cyber threats. Our goal is to be a trusted partner for organizations in the Midwest, providing them with the expertise and solutions they need to succeed," he added.

Pioneering AI and Managed IT Services

As artificial intelligence (AI) tools become increasingly crucial for organizations of all sizes, Imagine IT is a pioneer in providing AI consulting alongside its IT services. This strategic focus positions Imagine IT at the forefront of the tech-driven business environment, where AI has the potential to transform operations, enhance cybersecurity, and provide valuable predictive analytics.

Cybersecurity: Combating the Ransomware Threat

With 80% of businesses in Minnesota, Kansas, and Michigan targeted by ransomware attacks, the need for robust cybersecurity measures has never been more pressing. Imagine IT's proactive approach and rapid response capabilities have earned them the trust of clients like Chris Kelly, CEO of Asset HR in Minnesota:

"Imagine IT has been a game-changer for us. Their expert cybersecurity services provide an unparalleled sense of safety for our business. With their proactive approach and rapid responses, we're in incredibly capable hands," said Kelly.

About Imagine IT:

Imagine IT is a leading provider of managed IT services for small and mid-sized organizations and local governments in Minnesota, Kansas, and Michigan. With offices in Bloomington, MN, Wichita, Sterling, Garden City, KS, and Zeeland, MI, Imagine IT provides cybersecurity, AI management, IT support, and strategic consulting services. Their mission is to empower businesses with the technology and expertise they need to succeed in today's digital world.

For more information about Imagine IT's services and to explore their revamped website, visit https://imit.com/.

Imagine IT, a leading provider of managed IT services in Minnesota, Kansas, and Michigan, today announced the launch of its redesigned website, featuring an all-new design and the adoption of a new, streamlined URL: IMIT.com. The updated website and brand identity reflect the company's commitment to delivering innovative IT solutions.

Related link: https://imit.com/

Strategic Response Systems Rebrands as Stratify IT: Empowering Businesses for Over 20 Years

NEW YORK, N.Y. /ScoopCloud/ -- After over two decades of leading the industry with exceptional Managed IT, Cybersecurity, and GRC (Governance, Risk Management, and Compliance) services, Strategic Response Systems proudly announces its transformation into Stratify IT. This significant rebranding initiative reflects our commitment to continuously evolving and providing strategic technology solutions that empower businesses to excel in an ever-evolving digital landscape.

From our inception, strategic thinking has been ingrained in our DNA. We have consistently leveraged strategic foresight to anticipate industry trends, identify emerging challenges, and develop solutions that exceed our clients' expectations. As we transition to Stratify IT, we carry forward this legacy of strategic excellence, solidifying our position as a trusted partner for businesses navigating the complexities of modern technology.

The decision to rebrand as Stratify IT is rooted in our mission to provide a competitive advantage to our clients. We believe that without an IT strategy, companies can waste a lot of money and time and lose out on competitive advantage. Technology should not only support businesses but also propel them forward by offering unique insights and opportunities for growth. At Stratify IT, we remain dedicated to delivering strategic technology solutions that empower our clients to outperform their competitors and achieve sustainable success in their respective industries.

"Our mission at Stratify IT is clear: to provide our clients with a competitive advantage in today's fast-paced digital landscape," said Sharad Suthar, CEO of Stratify IT. "For over 20 years, we have been pioneers in delivering strategic technology solutions that drive business success. As we embrace this new chapter as Stratify IT, we are more committed than ever to empowering our clients with the strategic insights and solutions they need to gain competitive advantage in today's digital world."

As part of the rebranding process, Stratify IT will continue to offer the same high-quality services and expertise that clients have come to rely on. Additionally, clients can expect enhanced resources, industry insights, and strategic guidance to help them navigate the complexities of technology and achieve their business objectives.

Nibelka Ventura, Director of Client Services at Stratify IT, expressed her enthusiasm about the rebranding, stating, "At Stratify IT, our clients are at the heart of everything we do. We are excited to continue providing exceptional service and support as we embark on this new chapter together."

Visit our new website at https://www.strategicresponsesystems.com/ to learn more about our comprehensive range of services and how Stratify IT can empower your business for success in the digital age.

About Stratify IT:

Stratify IT is a leading provider of strategic technology solutions, specializing in Managed IT, Cybersecurity, Compliance, and GRC services. With over 20 years of industry experience, we empower businesses to navigate the complexities of the digital landscape with confidence. Our strategic approach, combined with our unparalleled expertise and commitment to excellence, enables us to deliver tailored solutions that drive efficiency, security, and compliance for our clients.

After over two decades of leading the industry with exceptional Managed IT, Cybersecurity, and GRC (Governance, Risk Management, and Compliance) services, Strategic Response Systems proudly announces its transformation into Stratify IT. This significant rebranding initiative reflects our commitment to continuously evolving and providing strategic technology solutions that empower businesses to excel in an ever-evolving digital landscape.

Related link: https://www.strategicresponsesystems.com/

TEAL Announces Jill Paulus As Director Of Finance, Procurement

WASHINGTON, D.C. /ScoopCloud/ -- Teal, a managed IT service provider for small- to medium-sized organizations that value genuine partnership, is thrilled to announce the appointment of Jill Paulus as Director of Finance, Accounting, and Procurement on January 2. Bringing over a decade of diverse experience in the managed IT services sector, Jill exemplifies a unique blend of technical acumen and strategic business insights.

Strengthening Service Through Experience

After graduating from Ohio State University in 2011 with a BS in Accounting, Jill began her career at a small business accounting firm, where she honed her skills in financial management. In 2012, she made a pivotal move into the managed service provider sector, significantly contributing to the growth of her previous company from 5 to 20 employees.

Her wealth of expertise uniquely positions her to help lead Teal into the future. "Reid, Gar, and I have known Jill for several years through our peer group," said Don Sauer, Teal's Chief Executive Officer and Cofounder. "During that time, we have observed her leadership and competency in understanding MSP operations - with an emphasis on finance, accounting, and procurement. Her commitment to excellence is invaluable as we continue looking for new ways to enrich our client's lives through ultra-responsive service." Paulus shared excitement about taking on a leadership role at such a dynamic and established company. "My vision for my role is to meticulously fine-tune our processes, ensuring seamless integration across all teams," said Paulus. "This will enhance Teal's capacity to interpret financial data through diverse perspectives - leveraging the strong foundation that already exists here. I feel fortunate to be building on such a solid base and am eager to contribute to our continued success."

Value Alignment

Paulus' appreciation for the transformative power of technology echoes Teal's mission. "I have a strong appreciation for what technology can do," said Paulus. "And I believe that with the right support, it can make everyone's lives better." We are thrilled to have leaders like Paulus, whose personal values resonate deeply with our core mission. "Jill brings a robust personal drive to excel in every endeavor, a commitment to seeing tasks through to completion, and a genuine enjoyment in her work," said Sauer. "She's truly a team player and we expect everyone will enjoy working with her."

People the Driving Force During an MSP Evolution

Paulus shared her insights and the role she envisions for Teal in the industry and the changing landscape. "The evolution of the service provider landscape in recent years has been fascinating. As we've seen a significant shift towards remote work, the reliance on technology has never been greater," said Paulus. "In this context, ensuring that teams are working efficiently and without downtime is not just important. It's essential." She believes that managed service providers are the backbone of keeping small businesses productive and successful in the modern workplace. "I anticipate support services becoming even more refined," said Paulus. "We're not just talking about providing responsive support. We're talking about providing an elevated level of support tailored to wherever our clients may be working. That's the future I see for Teal. Leading the charge in delivering exceptional support and technology for our clients - regardless of their location or work environment. I strongly believe people are the biggest driver of success in any company. I am impressed with the people at Teal and pleased to know that I have a strong team around me."

Paulus' experience, from leadership skills to industry knowledge, is an asset to the Teal team. For more information about Paulus or Teal, please contact us at (703) 740-8797 or email info@tealtech.com.

About Teal:

Teal provides exceptional managed IT solutions for small- to medium-sized organizations that value real partnerships and elevated security - strategically accelerating their partner's growth and protecting them from evolving digital threats. With over two decades of experience, Teal enrich lives by delivering ultra-responsive services, prioritizing integrated cybersecurity, and investing in their staff.

Small business leaders deserve to optimize their technology investments and empower their teams with an award-winning partner who genuinely cares about their success. Visit the website for information on Teal's services or follow @TealMSP on LinkedIn, YouTube, Facebook, and Twitter.

Learn more:

https://tealtech.com/

https://tealtech.com/leadership-team/jill-paulus/

https://tealtech.com/services/

Teal, a managed IT service provider for small- to medium-sized organizations that value genuine partnership, is thrilled to announce the appointment of Jill Paulus as Director of Finance, Accounting, and Procurement on January 2. Bringing over a decade of diverse experience in the managed IT services sector, Jill exemplifies a unique blend of technical acumen and strategic business insights.

Related link: https://tealtech.com/

The CMMC Accreditation Board (CMMC-AB) has approved Aligned Technology Solutions as a Registered Provider Organization (RPO)

ALEXANDRIA, Va. /ScoopCloud/ -- Aligned Technology Solutions (ATS), a top ranked managed IT services provider headquartered in the Washington DC Region, is pleased to announce the CMMC-AB, has approved it as an RPO. This achievement officially marks the entry of ATS into the CMMC ecosystem and is part of the firm's ongoing expansion of offerings to defense contractors and clients seeking assistance with CMMC.

"ATS is excited to join the CMMC-AB ecosystem and take this step in the CMMC Journey with our clients," said Justin Weeks, a CMMC-AB Registered Practitioner, and Vice President of Cybersecurity & Compliance at ATS. "By assisting our customers in their preparation efforts to become CMMC Certified, we get to improve their Information Security posture, and contribute to the protection of The Defense Supply Chain."

"We've been at the forefront of this emerging program for a while now," said Don Sauer, Co-founder and CEO of ATS. "Throughout 2019 and 2020, we made significant investments in time, energy, effort and funds to ensure we can offer our clients the expert guidance and comprehensive services they need as CMMC takes center stage. Receiving the RPO designation from the CMMC-AB is formal recognition of those investments, efforts and most importantly, our readiness in helping others move forward.

"Many service providers are out there talking-the-talk as they say. One call to our CMMC team will clearly show that ATS walks-the-walk. Our team is excited to stand by our clients on this vital national journey towards a more secure and effective supply chain."

About CMMC

The Cybersecurity Maturity Model Certification (CMMC) provides a set of mandatory cybersecurity requirements across the Defense Industrial Base (DIB) and Defense Supply Chain (DSC). Contractors must meet the appropriate level of certification for their organization in order to handle Federal Contract information (FCI), Controlled Unclassified Information (CUI), and to be awarded DoD contracts.

According to the CMMC-AB, RPOs are qualified as:
* Aware -- Employs staff trained in basic CMMC methodology.
* Registered Practitioner Staffed -- Offers non-certified consultative services.
* Targeted -- CMMC Assessment preparation.
* Trusted -- Bound by a professional code of conduct.

Meeting each of the above qualifications, Aligned Technology Solutions has officially become part of the CMMC ecosystem by the CMMC-AB granting this status, and continues to deliver cybersecurity solutions and services, helping organizations meet CMMC & NIST SP 800-171 requirements.

About Aligned Technology Solutions (ATS)

Since 2010 ATS has been helping organizations leverage and manage technology to grow and secure their businesses. ATS is an award-winning technology service provider delivering customized and comprehensive IT solutions for IT Outsourcing, Cybersecurity, Compliance, Cloud Solutions and Business Phone Systems. ATS is committed to providing world class customer service and best-of-breed technology solutions that provide our clients competitive advantage in their marketplace.

To learn more, visit: https://www.myalignedit.com/.

To access Aligned Technology Solutions through the CMMC Marketplace, visit: https://portal.cmmcab.org/marketplace/aligned-technology-solutions/.

Aligned Technology Solutions (ATS), a top ranked managed IT services provider headquartered in the Washington DC Region, is pleased to announce the CMMC-AB, has approved it as an RPO. This achievement officially marks the entry of ATS into the CMMC ecosystem and is part of the firm's ongoing expansion of offerings to defense contractors and clients seeking assistance with CMMC.

Related link: https://www.myalignedit.com/

NetPlanner Systems Named an Approved Provider in the GTA Direct IT Services Program

PEACHTREE CORNERS, Ga. /ScoopCloud/ -- NetPlanner Systems, Inc., has entered into an agreement with the Georgia Technology Authority to make available Inside Cable/Wiring service to Georgia government entities via the GTA Direct IT services program. Effective October 26, 2020, NetPlanner is a GTA-approved service provider, and state government entities can access top-quality IT services through the contract.

The GTA Direct program provides a quick path to managed IT services for Georgia agencies, local governments, colleges and universities, and boards of education statewide. That is everything from computing services to telecommunications and network services, wireless services, hosted contact center services, and more. Customers can choose from a provider's standard catalog or request a custom quote. GTA qualifies the vendors and provides light governance over the contracts, and then agencies can purchase services directly from the providers. It eases the burden of procurements for agencies, allows them to capitalize on the state's purchasing power and gives them access to contracts tailored to government.

Through the program, NetPlanner will offer design, installation and maintenance of network infrastructure solutions that support not only voice and data communications, but also security systems, wireless networks, AV-over-IP solutions and other building automation systems. With four fully staffed branch offices in Georgia, NetPlanner can assist GTA Direct program customers across the state with hundreds of full-time highly trained, manufacturer-certified technicians, ensuring cabling projects meet every industry standard.

The Georgia Technology Authority is a state agency that manages the delivery of IT infrastructure services to Georgia's executive branch agencies, as well as managed network services to 1,200 state and local government entities. GTA also offers public entities access to standardized contracts with a pool of industry-leading IT providers.

NetPlanner Systems is one of the Southeast's leading providers of IT-based solutions for communications, security, DAS and audio/visual systems. NetPlanner has more than three decades of experience providing cutting-edge technology solutions for all types of government entities. Backed by skilled professionals carrying the industry's most prestigious certifications, NetPlanner delivers the highest level of expertise, service and support.

To learn more about NetPlanner, please visit https://www.netplanner.com/ or call 770-662-5482.

NetPlanner Systems, Inc., has entered into an agreement with the Georgia Technology Authority to make available Inside Cable/Wiring service to Georgia government entities via the GTA Direct IT services program. Effective October 26, 2020, NetPlanner is a GTA-approved service provider, and state government entities can access top-quality IT services through the contract.

Related link: https://www.netplanner.com/