Author Archives: Vertyx

Vertyx Introduces Homeowner Navigator, Delivering Personalized Intelligent Insights and Omnichannel Engagement for Modern Homeownership

NEW YORK, N.Y., March 24, 2026 (SEND2PRESS NEWSWIRE) — Vertyx, a provider of intelligent mortgage servicing technology built for enhanced portfolio performance, today announced Homeowner Navigator, a platform providing AI-driven homeowner insights and omnichannel engagement with borrowers. The platform is designed to help mortgage servicers maintain visibility into borrower needs after closing, when opportunities to support retention, recapture and broader relationship growth are often harder to identify.

Vertyx, Inc.
Image caption: Vertyx, Inc.

Homeowner Navigator provides homeowners a centralized platform for managing all aspects of homeownership, from maintaining their property and monitoring its value to staying on top of important financial decisions. Designed to operate across any interface, the platform delivers guidance through text and voice, online banking portals or any channel the servicer chooses to enable, seamlessly integrating into existing servicing ecosystems without disrupting the homeowner experience.

For servicers, Homeowner Navigator extends borrower engagement beyond origination and routine servicing events by delivering valuable insights from homeowner interactions to improve relationship management, identify refinancing or cross-selling opportunities and inform retention strategies. The platform can integrate data from a variety of systems, including the point-of-sale (POS), product and pricing engine (PPE), loan origination system (LOS) and customer relationship management (CRM). It is also designed to ingest servicing data in both self-serviced and subserviced environments.

“Homeownership doesn’t stop at the closing table. With Homeowner Navigator, we’re giving financial institutions a way to stay meaningfully connected with their customers long after the mortgage is originated,” said Vertyx Co-founder Ayo Opeyemi. “By delivering personalized intelligent insights about home value, equity and maintenance through channels homeowners already use, lenders can provide real value to their borrowers while strengthening long-term relationships and improving portfolio retention.”

About Vertyx

Vertyx delivers intelligent servicing with proven results. Designed to transform loan servicing from a cost center into a profit engine, the Vertyx platform streamlines servicing operations through intelligent workflow automation while converting portfolio data into actionable retention and cross-sell opportunities. With intelligence embedded directly into the servicing lifecycle, Vertyx reduces manual work and delays common in legacy environments, lowering cost-to-serve and operational risk. Vertyx also helps teams move faster with confidence by embedding compliance into everyday workflows—supporting stronger outcomes for homeowners, servicers, and investors across the mortgage lifecycle. Visit https://vertyx.io/ to learn more.

NEWS SOURCE: Vertyx


This press release was issued on behalf of the news source (Vertyx), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/vertyx-introduces-homeowner-navigator-delivering-personalized-intelligent-insights-and-omnichannel-engagement-for-modern-homeownership/

Copr. © 2026 Send2Press® Newswire, Calif., USA. -- REF: S2P STORY ID: S2P134152 NOREL-3B

 

Vertyx and Great Lakes Credit Union launch CUSO to support modernized mortgage servicing for credit unions

BANNOCKBURN, Ill., and NEW YORK, N.Y., Feb. 24, 2026 (SEND2PRESS NEWSWIRE) — Vertyx, a provider of intelligent mortgage servicing technology built for enhanced portfolio performance, today announced it has partnered with Great Lakes Credit Union (GLCU), through its CUSO holding company GLCU Holdings LLC, to launch Vertyx CUSO LLC, a newly formed credit union service organization (CUSO) dedicated to transforming mortgage servicing with a member-first philosophy and shared, credit union focused technology.

Vertyx, Inc.
Image caption: Vertyx, Inc. logo.

The launch follows a year of significant growth for Vertyx within the credit union ecosystem. The formation of Vertyx CUSO LLC formalizes the company’s commitment to serving as a long-term technology partner for innovative mortgage servicing teams across the credit union industry.

“Mortgage servicing has traditionally been treated as a cost center and a source of friction for both members and operations teams,” said Vertyx Co-Founder Ayo Opeyemi. “Vertyx CUSO was created to change that dynamic by enabling credit unions to retain key member relationships while transforming servicing into a driver of loyalty, efficiency and portfolio growth.”

As a credit union service organization, Vertyx CUSO LLC enables credit unions to share technology and expertise while accessing modern servicing capabilities that would be difficult to build independently. The CUSO structure reinforces Vertyx’s commitment to collaboration, scalability and long-term value creation for the credit union industry.

Vertyx delivers a mortgage servicing platform designed to help financial institutions retain servicing, modernize operations and reduce dependence on legacy systems. The platform provides a single source of truth by centralizing portfolio data, embedding automated compliance into daily workflows and supporting faster, data-driven decision-making, while an API-first architecture allows credit unions to connect with existing vendors without costly proprietary integrations and reduce operational risk.

“Vertyx has been a phenomenal partner for Mortgage Forward, our wholly owned CUSO, in helping us elevate the mortgage servicing experience for our members,” said Michael Abraham, CEO of GLCU Holdings LLC and Chief Strategy Officer at Great Lakes Credit Union. “We are excited to deepen this partnership and continue to innovate on mortgage servicing solutions that provide real value to the credit union movement.”

Learn more about Vertyx CUSO LLC here: https://vertyx.io/company/cuso.

About GLCU

Founded in 1938 and headquartered in Northern Illinois, Great Lakes Credit Union is banking for a greater good. As a not-for-profit financial cooperative with more than $1.4 billion in assets, GLCU is proud to serve 115,000 members in Chicagoland and surrounding areas, and to give back to its members and communities through education, volunteerism, and partnerships. Learn more about GLCU’s accounts, educational initiatives, and community development programs at www.glcu.org.

About Vertyx

Vertyx delivers intelligent servicing with proven results. Designed to transform loan servicing from a cost center into a profit engine, the Vertyx platform streamlines servicing operations through intelligent workflow automation while converting portfolio data into actionable retention and cross-sell opportunities. With intelligence embedded directly into the servicing lifecycle, Vertyx reduces manual work and delays common in legacy environments, lowering cost-to-serve and operational risk. Vertyx also helps teams move faster with confidence by embedding compliance into everyday workflows—supporting stronger outcomes for homeowners, servicers, and investors across the mortgage lifecycle. Visit https://vertyx.io/ to learn more.

NEWS SOURCE: Vertyx


This press release was issued on behalf of the news source (Vertyx), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/vertyx-and-great-lakes-credit-union-launch-cuso-to-support-modernized-mortgage-servicing-for-credit-unions/

Copr. © 2026 Send2Press® Newswire, Calif., USA. -- REF: S2P STORY ID: S2P133384 NOREL-3B

 

Vertyx to showcase intelligent loan servicing technology at MBA Servicing Solutions Conference & Expo

NEW YORK, N.Y., Feb. 10, 2026 (SEND2PRESS NEWSWIRE) — Vertyx, a provider of intelligent mortgage servicing technology built for enhanced portfolio performance, today announced that company Co-Founders Ayo Opeyemi and Moyin Opeyemi will participate in a live demo session during the Mortgage Bankers Association (MBA) Servicing Solutions Conference & Expo, which runs from Feb. 16–19.

Vertyx, Inc.
Image caption: Vertyx, a provider of intelligent mortgage servicing technology.

Hosted by Julian Hebron of The Basis Point, MBA’s Tech Showcase brings together innovative technology providers for rapid-fire demonstrations designed to help servicers navigate today’s challenging market conditions. Vertyx will showcase its Borrower Relationship Management capability on Tuesday, Feb. 17, 2026, from 12:30-1:30 p.m. on The HUB Stage in Longhorn Hall DE.

Borrower Relationship Management is a new addition to Vertyx’s end-to-end mortgage servicing platform that enables servicers and investors to identify and track retention and recapture opportunities earlier. Using those opportunities, servicing and retention teams can then run outreach campaigns promoting engagement across all borrower touchpoints, including within the borrower portal. Investors using Borrower Relationship Management are able to surface data insights to help provide a clear view of each mortgage’s return and risk profile, enabling well-informed investment decisions to boost returns across their portfolios.

“In today’s environment, servicers face increasing pressure to balance cost control with borrower experience and risk management,” said Co-Founder Ayo Opeyemi. “We’re thrilled to demonstrate how our modern servicing platform is designed to meet those demands by embedding intelligence directly into servicing workflows, reducing manual work, accelerating decision-making and uncovering retention and cross-sell opportunities within servicing portfolios.”

As origination volume fluctuates and new applications decrease, retained servicing and the opportunity it provides has become a critical component for building a sustainable revenue stream. Pre-pandemic borrowers with low rates are locked in with their current servicers and may be interested in second-lien products such as HELOCs or home equity loans offered by a timely servicer. On the other hand, post-pandemic borrowers with mortgage rates as high as 7% are beginning to seek out better options and lower rates. Borrower Relationship Management helps lenders identify borrowers who may be considering these expanded loan options and conduct timely, efficient outreach to bolster retention and cross-sell efforts.

“Servicing is no longer just about managing loans. It is a direct lever for profitability, borrower loyalty, and long-term portfolio performance,” said Co-Founder Moyin Opeyemi. “By surfacing the right opportunities and enabling targeted campaigns across borrower touchpoints, Vertyx helps servicers move from reactive servicing to proactive relationship management that drives measurable results.”

Vertyx executives will be available at booth 412 to provide additional information throughout the conference. Learn more about Vertyx here: https://vertyx.io/.

About Vertyx

Vertyx delivers intelligent servicing with proven results. Designed to transform loan servicing from a cost center into a profit engine, the Vertyx platform streamlines servicing operations through intelligent workflow automation while converting portfolio data into actionable retention and cross-sell opportunities. With intelligence embedded directly into the servicing lifecycle, Vertyx reduces manual work and delays common in legacy environments, lowering cost-to-serve and operational risk. Vertyx also helps teams move faster with confidence by embedding compliance into everyday workflows—supporting stronger outcomes for homeowners, servicers, and investors across the mortgage lifecycle. Visit https://vertyx.io to learn more.

NEWS SOURCE: Vertyx


This press release was issued on behalf of the news source (Vertyx), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/vertyx-to-showcase-intelligent-loan-servicing-technology-at-mba-servicing-solutions-conference-expo/

Copr. © 2026 Send2Press® Newswire, Calif., USA. -- REF: S2P STORY ID: S2P133000 NOREL-3B

 

Vertyx Expands Mortgage Servicing Platform with Portfolio Retention and Engagement Measurement Tools for Servicers and Investors

NEW YORK, N.Y., Jan. 27, 2026 (SEND2PRESS NEWSWIRE) — Vertyx, a provider of intelligent mortgage servicing technology built for enhanced portfolio performance, today announced the release of Borrower Relationship Management, a new capability within its end-to-end mortgage servicing platform designed to help servicers and investors identify retention and recapture opportunities earlier, deliver timely outreach through borrower channels and measure engagement.

Vertyx, Inc.
Image caption: Vertyx, Inc. logo.

Borrower Relationship Management is designed around three stakeholders in the mortgage lifecycle — the borrower, the servicer and the investor — with the goal of helping institutions protect portfolio value while delivering a higher-quality servicing experience. This feature surfaces mortgages within your portfolio that may need attention based on a proprietary blend of leading indicators.

Servicing and retention teams can use those signals to create promotional offers, define eligibility criteria, and run outreach campaigns that place targeted messages across all borrower touchpoints, such as online portals and borrower-facing statements. Offer-level tracking, including digital views and clicks, helps teams evaluate effectiveness and refine outreach.

Homeowners can then see those offers through the borrower portal, where offers are presented based on the borrower’s mortgage, including the ability to surface distinct offers for each loan. The same activity drives reporting that helps servicers and investors understand coverage and engagement to adjust outreach accordingly. That feedback loop supports timely, relevant outreach that fits naturally into the borrower experience.

“Servicing teams need tools that help them stay ahead of borrower needs while keeping the experience helpful and human,” said Ayo Opeyemi, co-founder of Vertyx. “Borrower Relationship Management builds on our platform’s foundation to help servicers engage homeowners in the right moments through the channels they already use.”

For investors, Borrower Relationship Management leverages AI to generate analytics that guide the understanding of each mortgage’s return and risk profile. These insights help investors support more informed decisions when loan performance changes, including delinquency scenarios, and provide the visibility needed to boost returns across their portfolios. Investors can also drill down from portfolio-level insights into a specific loan to review underlying servicing details such as payment history and cash received. The platform also considers relationship value at the borrower level, including cases where a homeowner has multiple loans, to help institutions prioritize high-value relationships and identify responsible opportunities to deepen engagement.

“Servicing data has traditionally been difficult for investors to access in a timely, usable way,” said Moyin Opeyemi, co-founder of Vertyx. “By bringing loan-level value signals and engagement insights together with portfolio visibility, investors and servicers can prioritize attention and respond earlier when performance or payoff risk starts to shift.”

Borrower Relationship Management is delivered as part of Vertyx’s end-to-end mortgage servicing platform, composed of Edge, the core servicing system where servicing teams work; myAxis, the borrower portal; and Lynk, the investor portal. The platform was built to modernize servicing operations with a cloud-based, real-time architecture and to support stronger visibility for all stakeholders across the life of the loan. Vertyx is designed to support borrower communications and self-service through secure interactions and configurable borrower experiences.

To learn how Vertyx is helping organizations optimize their portfolios or to schedule an introductory conversation, visit https://vertyx.io or contact connect@vertyx.io.

About Vertyx

Vertyx delivers intelligent servicing with proven results. Designed to transform loan servicing from a cost center into a profit engine, the Vertyx platform streamlines servicing operations through intelligent workflow automation while converting portfolio data into actionable retention and cross-sell opportunities. With intelligence embedded directly into the servicing lifecycle, Vertyx reduces manual work and delays common in legacy environments, lowering cost-to-serve and operational risk. Vertyx also helps teams move faster with confidence by embedding compliance into everyday workflows—supporting stronger outcomes for homeowners, servicers, and investors across the mortgage lifecycle. Visit https://vertyx.io to learn more.

NEWS SOURCE: Vertyx


This press release was issued on behalf of the news source (Vertyx), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/vertyx-expands-mortgage-servicing-platform-with-portfolio-retention-and-engagement-measurement-tools-for-servicers-and-investors/

Copr. © 2026 Send2Press® Newswire, Calif., USA. -- REF: S2P STORY ID: S2P132533 NOREL-3B