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Seasoned operations leader to drive efficiency, innovation and scalable growth across Service 1st

HAMMONTON, N.J., May 18, 2026 (SEND2PRESS NEWSWIRE) — Service First Information Solutions, LLC (Service 1st), a leading provider of credit reporting and verification solutions for the mortgage industry, announced today the appointment of Lucas Jones as Senior Vice President of Operations. In this role, Jones will lead operational strategy and execution, with a focus on driving efficiency, enhancing customer experience, and supporting the company’s next phase of growth.

Image caption: Service 1st Senior Vice President of Operations Lucas Jones.

Jones brings more than 20 years of experience in mortgage lending, financial services, fintech and proptech. He has a proven track record of building and scaling operational infrastructure, optimizing processes and aligning cross-functional teams to support high-growth environments.

Prior to joining NCS, he served as Head of Operations at RenoFi, where he managed end-to-end mortgage operations, scaled the team significantly and played a key role in product and process innovation. His background also includes leadership roles in banking and consulting, where he advised organizations on improving efficiency and reducing risk.

At Service 1st, he will focus on evaluating and enhancing operational processes to ensure the organization is operating at peak efficiency while delivering a consistently high-quality customer experience. As part of his role, he will also lead resource optimization, process improvement and the integration of new technologies to support efficiency and innovation across Service 1st’s offerings.

“Our goal is to create a highly efficient, predictable operation that directly translates into a better experience for our customers,” said Jones. “How we operate internally is what our customers ultimately feel. By improving speed, transparency, and consistency, we can turn every client interaction into an opportunity to build long-term trust and advocacy.”

“Service 1st is entering an exciting phase of growth, and Lucas brings the operational leadership we need to scale effectively,” said Curtis Knuth, CEO of Service 1st. “His experience building high-performing teams and driving efficiency will help us expand our capabilities while continuing to deliver the reliable, high-quality service our clients expect.”

ABOUT SERVICE FIRST INFORMATION SOLUTIONS, LLC:

Service First Information Solutions, LLC (Service 1st) delivers integrated, technology-driven verification tools designed to help mortgage lenders streamline workflows, reduce friction in the loan process and support faster, more informed lending decisions. Service 1st is affiliated with National Credit-reporting System, Inc. (NCS), a long-standing provider of credit information and verification services. To learn more, visit https://www.srv1st.com or call 866-606-5952.

X: @S1NCSTRV #MortgageTechnology #LoanProcessing #VerificationSolutions

NEWS SOURCE: Service 1st Information Services

This press release was issued on behalf of the news source (Service 1st Information Services), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/service-1st-names-lucas-jones-senior-vice-president-of-operations/

DENVER, Colo. /ScoopCloud/ -- Digital mortgage leader Maxwell has announced Altavera Mortgage Services founder and former CEO Brian Simons has joined the company as president.

Simons comes to Maxwell with 23 years of experience in the mortgage industry, including capital markets, loan origination and default management. His deep understanding of the mortgage market further heightens Maxwell's capacity to build mortgage software that is tailored to meet the technology needs of its hundreds of small and midsize lender customers.

"We're thrilled to have Brian join the Maxwell team," said John Paasonen, co-founder and CEO of Maxwell. "Brian brings deep expertise in the mortgage industry and experience in organizational development acquired over an impressive career. He will be a huge asset as we enter our next phase of growth and extend our mission to empower lenders to make mortgages simpler and more accessible."

Prior to Maxwell, Brian was the CEO of Credit Risk Solutions at Computershare, which acquired Altavera Mortgage Services, a Denver-based company providing third-party origination, quality control and due diligence services to the mortgage community. Prior to Computershare, Simons founded and built Altavera to be a national service provider that catered to each client's unique outsourcing needs while fostering an environment of diversity and opportunity. Brian's career in the mortgage industry began on Wall Street with Credit Suisse and JPMorgan before becoming a founding executive of Urban Lending Solutions.

"I've spent the last ten years leading operational efficiency in mortgage originations, and it's become clear to me that technology is the key to that efficiency," said Brian Simons. "So many technology providers aim to eliminate humans, but there's nothing more personal than helping someone finance their American Dream. The Maxwell team shares my belief that the crucial benefit of mortgage technology lies in its ability to empower employees to deliver an unparalleled borrower experience. I'm excited to join Maxwell and pursue our common goal to elevate the human relationships at the heart of the mortgage transaction."

Recently named a winner of HW's Tech 100 for the fourth straight year, Maxwell's digital mortgage platform leverages proprietary algorithms built on its network of data across hundreds of thousands of loans to enable lenders to accelerate the mortgage lending process from application to underwriting. This allows lending teams to focus on the human relationship at the center of the mortgage journey. Today, hundreds of lenders across the United States use Maxwell's point-of-sale to originate $5 billion in mortgage loans each month at a cycle time 45 percent faster than the national average.

ABOUT MAXWELL

Maxwell empowers mortgage lenders to be more connected, productive and successful by intelligently automating their workflow with homebuyers and real estate agents. The platform is used by hundreds of mortgage lenders, community banks and credit unions nationwide to serve their homebuyers and real estate agent partners every day. Founded in 2015, Maxwell is a member of the Mortgage Bankers Association and a preferred partner of The Mortgage Collaborative. The company is proud to be built in Denver, Colorado.

Connect with Maxwell:
- https://himaxwell.com/
- https://www.facebook.com/maxwellHQ
- https://twitter.com/ilovemaxwell

*LOGO link for media: https://wwwSend2Press.com/wire/images/16-1214s2p-maxwell-300dpi.jpg

Digital mortgage leader Maxwell has announced Altavera Mortgage Services founder and former CEO Brian Simons has joined the company as president. Simons comes to Maxwell with 23 years of experience in the mortgage industry, including capital markets, loan origination and default management.

Related link: https://himaxwell.com/

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Service 1st names Lucas Jones senior vice president of operations

Altavera Founder Brian Simons joins Maxwell executive team