Tag Archives: Denver Business

ACES Quality Management launches ACES Population Testing

New technology applies lender-defined policies at scale across a predetermined loan population for greater risk identification

DENVER, Colo., Sept. 21, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management®, the leading provider of enterprise quality management and control software for the financial services industry, announced today the launch of ACES Population Testing™, which evaluates a financial institution’s loan origination pipelines and servicing portfolios against its defined policies and identifies the records that warrant a reviewer’s attention. The platform is built on data quality technology ACES obtained through its acquisition of BaseCap Analytics and already in production at financial institutions.

Image caption: ACES Quality Management launches ACES Population Testing.

A lender selects the population it wants examined and the policies it wants applied, covering its own compliance, operational and data quality requirements across pre-funding, post-closing and servicing reviews and beyond. Lenders can author the policies themselves or draw from ACES Managed Policies, an expanding library of ACES-authored, compliance-vetted policy content. ACES Population Testing runs those policies against every record in that population, reports a pass or fail on each policy for each record and rolls the results into an overall quality score on the dashboard.

“Compliance and quality programs are under constant pressure to extend their reach without expanding their teams, and ACES Population Testing gives those departments at lenders, servicers, banks, credit unions and other financial institutions the ability to evaluate loan portfolios at the population level, identifying risk that would otherwise go unreviewed,” said Trevor Gauthier, chief executive officer of ACES Quality Management. “The engine underneath ACES Population Testing has been running in production at financial institutions for years, and by bringing it under the ACES umbrella, it now becomes the natural complement to our audit technology, directing our clients’ teams to the records that matter most for targeted, human-driven investigation.”

ACES Population Testing operates alongside traditional sampling methodologies by directing auditors to records that a sample may not reach. From there, auditors can use ACES Quality Management & Control® software to examine the flagged records, determine if they are defects, report findings and remediate.

To learn more, visit https://www.acesquality.com/products/population-testing.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

Over 70% of the top 20 independent mortgage lenders;
8 of the top 10 loan servicers;
14 of the top 30 banks; and
7 of the top 15 credit unions in the United States.

ACES also supports multiple state housing authorities and mortgage insurers, a government-sponsored enterprise (GSE) and dozens of third-party QC service providers that collectively serve hundreds of financial institutions.

Unlike other quality control platforms, ACES Flexible Audit Technology® enables independent mortgage lenders and financial institutions to easily manage and customize the system to their specific needs, including the ability to evaluate loan risk at scale without relying on IT or outside resources. With ACES’ AI-powered capabilities, audit teams can translate complexity into clear insights and accelerate performance.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

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NEWS SOURCE: ACES Quality Management

This press release was issued on behalf of the news source (ACES Quality Management), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-launches-aces-population-testing/

Kiosk and POS Market Report ‘TIGER 2026’ Released with RetailNOW 2026 Event

The report sizes the global self-service kiosk market at 39.4 billion dollars in 2024, growing to 82.1 billion dollars by 2031

DENVER, Colo., July 20, 2026 (SEND2PRESS NEWSWIRE) — The Industry Group (TIG) and the Kiosk Manufacturer Association (KMA) will spotlight the convergence of POS, kiosks, digital signage, and edge AI at RetailNOW 2026, July 26–28 at Caesars Forum in Las Vegas. The initiative aligns with the release of TIGER 2026, a new market report from TIG that quantifies how unattended POS and self-service kiosks are reshaping global retail and payments.

Image caption: Kiosk and POS Market Report ‘TIGER 2026’ Released with RetailNOW 2026 Event.

Anchored by Intel’s first-time appearance at RetailNOW, the RetailNOW Walking Tour guides VARs, ISVs, and solution providers through a curated set of exhibitors including Intel, Advantech-AURES, POSIFLEX, Ingenico, Toshiba, Datalogic, Crane Payment Innovations, Bluefin, NMI, and Datacapsystems. The tour is designed as a practical roadmap for channel partners looking to extend beyond traditional countertop POS into unattended and software-defined deployments.

TIGER 2026 describes POS as a distributed, unattended, software-defined commerce layer spanning self-checkout, self-ordering, EV charging, smart vending, healthcare check-in, and digital-signage-enabled transaction points, rather than a single fixed-lane terminal category. The report sizes the global self-service kiosk market at 39.4 billion dollars in 2024, growing to 82.1 billion dollars by 2031, with unattended POS projected from 1.254 billion to 3.418 billion dollars at 15.4 percent CAGR.

For RetailNOW attendees, the message is clear: POS is no longer just a countertop terminal, but the operating system of self-service commerce. TIGER 2026 is being released in conjunction with RetailNOW 2026 to give POS dealers, VARs, ISVs, and payment professionals a data-backed roadmap for expanding into unattended, software-defined, and accessibility-aware self-service deployments.

The Industry Group operates a network of news and research sites covering kiosks, digital signage, retail automation, EV charging, and smart city technology, and produces TIGER series reports on self-service markets.

The Kiosk Manufacturer Association (KMA) is a global, cause-based industry association advocating for best practices in self-service, including ADA/WCAG accessibility, payments compliance, and secure, reliable deployments.

Together, TIG and KMA provide both the market intelligence and policy framework that help the retail IT channel turn self-service opportunities into scalable, serviceable solutions.

For all the self-service insights, opinions and news: https://kioskindustry.org/news-posts/

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MEDIA CONTACT
Craig Allen Keefner
CEO, The Industry Group
+1-720-324-1837 (media only)
craigkeefner@pm.me

NEWS SOURCE: The Industry Group

This press release was issued on behalf of the news source (The Industry Group), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/kiosk-and-pos-market-report-tiger-2026-released-with-retailnow-2026-event/

Report offers multi-faceted insight on self-service kiosk industry’s double-digit growth

DENVER, Colo., July 6, 2026 (SENDPRESS NEWSWIRE) — The self-service kiosk industry continues to expand at a fast pace, driven by evolving automation technology and growing customer acceptance of self-service in nearly all venues. Companies and organizations seeking to understand this technology-intensive sector now have a comprehensive and easy-to-understand resource, the Tiger 2026 Market Report, courtesy of the Kiosk Manufacturer Association.

Image caption: Report offers multi-faceted insight on self-service kiosk industry’s double-digit growth.

The 35-page report sizes the global self‑service kiosk market at about $39.4 billion in 2024, rising to roughly $82.1 billion by 2031, marking an 11.1 percent combined annual growth rate. The numbers are based on previous KMA reports, seven different industry reports, economic data, regulatory filings, reports from publicly traded companies and additional input from companies.

The report is designed to benefit kiosk industry companies in their business planning and those interested in investing in this fast growing trade.

“The weighted whole‑market growth rate comes out to 11.1 percent CAGR, but that ‘average’ hides enormous spread between segments,” said Craig Keefner, editor in chief of the report.

The report breaks the self-service kiosk industry into 14 segments which are modeled individually:

EV charging
Smart vending/micro markets
Smart lockers
Healthcare
Unattended POS
Self ordering for QSRs and fast casual restaurants
Digital signage
Check-in (hotel, airline, events)
Self checkout
Ticketing
Financial services/ATMs
Bill payment
Crypto ATMs
Others

The report also covers six adjacent verticals — parking, gaming, betting, DMV, self‑storage and self-service carwashes — contributing more than $7 billion on top of core kiosk spend.

The segment-built model for the report prevents double counting of segments in the final total.

SEGMENT HIGHLIGHTS

Segment highlights include:

EV charging kiosks come in at 31.5 percent CAGR, taking the category from about $0.85 billion to $5.8 billion by 2031.
Smart vending and micro‑markets grow at 16.5 percent CAGR, moving roughly from $1.5 billion to $4.5 billion.
Unattended POS and smart lockers grow in the mid‑teens, while self‑checkout grows around 9 percent but remains the single largest line item at about $15.4 billion.
At the other end of the growth curve, crypto ATMs are expanding at 4.2 percent, still cash‑flow positive, but no longer a significant growth story.

THREE CONVERGING FORCES CONTINUE TO ANCHOR THE SELF-SERVICE KIOSK INDUSTRY:

Faster EV-charging kiosk roll-out under the U.S. National Electric Vehicle Infrastructure (NEVI) government initiative and the European Union Alternative Fuels Infrastructure Regulation (AFIR) ruling.
The operational pull of the European Accessibility Act (in force since June 28, 2025).
The large language model (LLM) voice transition in quick-serve restaurant (QSR) drive-thru.
Each of these forces is now expressed in segment-specific growth rates rather than averaged into a single whole-market number.

GROWTH SCENARIOS

The report also offers Bull/Base/Bear growth scenarios through 2031 for each of the 14 segments, with identified drivers such as EV charging build‑out, accessibility mandates, services penetration and AI reliability.

One of the most unique benefits the report offers is a quantified understanding of the role service plays in kiosk revenue as opposed to hardware revenue. While hardware accounts for the lion’s share of industry revenue, service is growing faster than hardware, commanding $12.4 billion in 2026. In addition to boosting revenue, service supports kiosk uptime, reliability and AI readiness.

RETROFIT VERSUS RIP-AND-REPLACE

One of the most practical outputs of the Tiger Report is a normalized five‑year total cost of ownership (TCO) model that compares retrofit against rip‑and‑replace.

Retrofit cost comes in around $7,700 per kiosk over five years, versus roughly $18,000 for rip‑and‑replace, a 57 percent lower TCO. On a 1,000‑unit fleet, that gap implies about $10.3 million of preserved capital by upgrading instead of starting over.

GEOGRAPHIC ANALYSIS

The report also includes geographic analysis of industry revenue. The United States commands about 37 percent of the global market at roughly $14.5 billion, followed by China at 17 percent ($6.8 billion), rest of Asia and Pacific at 14 percent ($5.5 billion), and core Europe (UK/Germany/France) at 13 percent ($5.1 billion). The rest of Asia Pacific is compounding fastest from a smaller base, while European growth is accelerated by the EU Accessibility Act moving from regulation to procurement driver.

The report comes in PDF form with 22 chapters and three appendices covering segment sizing, methodology, services, accessibility and adjacent verticals.

PURCHASE OPTIONS

The report is available in three versions:

The Basic Report (35 pages): $495.00 (Launch discount 40 percent through July 31, 2026.)
The Analyst Bundle buyers report includes an Excel market data pack, an analyst workbook, future updates through December 2026, and a voice AI in self‑service brief. Price: $995.00 (Launch discount 40 percent through July 31, 2026.)
The Enterprise License report includes a license to view TIG content, a one‑hour live analyst briefing, and a one‑year TIG Silver Sponsorship with weekly intelligence emails, with a launch price of $3,999.00 versus a stated package value of $8,200.00 through July 31, 2026.

To purchase these reports, click here – https://keefner3.gumroad.com/

ABOUT THE KIOSK MANUFACTURER ASSOCIATION:

The Kiosk Manufacturer Association, based in Denver, Colorado, is an association focused on documenting, educating and improving self-service for customers and employees through kiosks and information technology. https://kioskindustry.org/

MEDIA ONLY CONTACT
Craig Keefner
The Industry Group
craig@industrygroup.org
720-324-1837

MULTIMEDIA

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NEWS SOURCE: Kiosk Manufacturer Association

This press release was issued on behalf of the news source (Kiosk Manufacturer Association), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/report-offers-multi-faceted-insight-on-self-service-kiosk-industrys-double-digit-growth/

New Research: Healthspan Is a Growing Priority for Senior Living

AgingIN Longevity Summit Will Explore How Communities Can Turn Longevity Science into Better Resident Outcomes

DENVER, Colo., June 11, 2026 (SEND2PRESS NEWSWIRE) — AgingIN, a nonprofit advancing innovation in eldercare, is hosting a Longevity Summit that will unite leading voices in senior living, healthcare, and aging research to explore how communities can better support longer, healthier lives. Featuring keynote speaker Dr. Shelly Chadha of the World Health Organization, the summit will be held Aug. 10 and is part of AgingIN’s annual conference, Peak Purpose: Redefining How We Live and Age, which runs through Aug. 13.

Image caption: Dr. Shelly Chadha of the World Health Organization, will discuss how senior living communities can address healthspan and longevity at the “Longevity Summit: Living Longer, Living Better” on August 10, 2026, in Denver, Colo.

At the summit, Dr. Chadha will discuss the WHO’s focus on practical ways senior living organizations can operationalize healthspan principles using evidence-based frameworks. Using its Integrated Care for Older People (ICOPE) community-based approach, organizations can work to preserve functional ability through early intervention in areas such as mobility, cognition, nutrition, vision, hearing, and emotional well-being.

According to a newly released national survey from Ziegler, 85.8% of senior living leaders say healthspan will be “very important” to the next generation of residents, reflecting growing demand for communities that support mobility, brain health, independence, social connection, and preventative care. The findings point to a major shift in how operators are thinking about aging, wellness, and long-term resident engagement.

The Ziegler research found that senior living leaders most closely associate healthspan with:

Healthy aging (81.8%)
Independence (77.3%)
Mobility (74.5%)
Brain health (72.7%)
Strength and physical function (65.5%)
Social connection (53.6%)

“Closing the gap between healthspan and lifespan is one of the most important opportunities in aging today. It’s not enough to simply add years to life; we must add life to those years. This means reimagining senior living as a place where people can maintain purpose, independence, and well-being for as long as possible,” said Susan Ryan, AgingIN CEO. “At AgingIN, we are committed to helping organizations move beyond longevity as a metric and toward quality of life as the true measure of success.”

The survey also revealed that organizations are already investing in healthspan-focused initiatives, including strength and mobility programs, cognitive engagement, fall prevention, preventative health assessments, purpose-driven programming, and lifestyle interventions designed to maintain function and reduce decline.

Yet significant challenges remain. More than 60% of respondents cited workforce capacity as the biggest barrier to expanding healthspan initiatives, while nearly half identified uncertainty around cost and return on investment.

Topics at the summit include:

The global healthspan framework shaping the future of aging
Practical strategies to embed well-being into care delivery
How healthspan influences consumer preference and market relevance
Workforce well-being as a driver of retention and quality outcomes
Memory care and higher acuity applications rooted in dignity
Lifestyle interventions that help prevent decline
Innovation models that translate research into operational results
Scalable actions organizations can implement immediately

Registration is now open for interested senior living executives, clinicians, wellness leaders, operators, board members, and professionals interested in the future of aging services. To learn more and secure your spot, visit: https://aginginnovation.org/events/annual-conference/.

About AgingIN

AgingIN is a global nonprofit dedicated to being the catalyst for person-directed living and empowered cultures in the community of one’s choice. Their consulting, technical assistance, and education services empower aging services providers to implement lasting change and transformation that is meaningful and measurable. Formerly known as the Center for Innovation, AgingIN was born from the merging of two of the most influential voices in eldercare transformation: Pioneer Network and THE GREEN HOUSE® Project. For more information, visit: https://aginginnovation.org/.

MULTIMEDIA

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NEWS SOURCE: AgingIN

This press release was issued on behalf of the news source (AgingIN), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/new-research-healthspan-is-a-growing-priority-for-senior-living/

ACES Q4 and CY 2025 Mortgage QC Industry Trends Report shows critical defect rate falls to annual low

Income/Employment remained the largest single contributor to defects in 2025

DENVER, Colo., May 20, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), a leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering Q4 2025 and the full calendar year (CY) 2025. The report analyzes post-closing quality control data derived from the ACES Quality Management & Control® software.

Image caption: ACES Quality Management® (ACES).

Key findings from the Q4 and CY 2025 ACES Mortgage QC Industry Trends Report include:

The overall Q4 2025 critical defect rate fell to 1.38%, a 22.91% decrease from 1.79% in Q3 2025, marking the first quarterly decline after three consecutive quarters of increases.
CY 2025’s average critical defect rate was 1.50%, essentially flat from CY 2024’s 1.52% (-1.32%).
Legal/Regulatory/Compliance returned to the top defect category in Q4 2025, rising 30% from 18.97% to 24.66%. This marks the second time it has led all categories since Q4 2024 and its third consecutive quarterly increase.
Income/Employment fell from the top spot for only the second time since Q4 2024, declining 21% to 21.52%.
For CY 2025, Borrower/Mortgage Eligibility climbed 291.58% year over year, and Credit rose 166.13%, reflecting a migration toward eligibility-driven defects as borrowers stretched to qualify in a constrained affordability environment.
Refinance review share nearly doubled year over year in CY 2025, rising from 11.14% to 21.04%, while refinance defect share more than doubled from 15.30% to 32.20%.
By loan product type, FHA defect share remained elevated relative to review share at 30.86% for CY 2025, and VA defect share rose for the second consecutive quarter in Q4, warranting continued segment-specific QC focus.

“Lenders ended 2025 on a strong note, with Q4 delivering a meaningful drop in the critical defect rate and the full-year average holding essentially flat versus 2024,” said Nick Volpe, executive vice president at ACES Quality Management. “But the year’s defining shift toward eligibility-driven defects as refinance activity returned indicates that disciplined documentation and consistent eligibility decisioning will define quality in 2026.”

Findings for the Q4 and CY 2025 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews. The Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
14 of the top 30 banks; and
7 of the top 15 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

LOGO link for media (svg): https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q4-and-cy-2025-mortgage-qc-industry-trends-report-shows-critical-defect-rate-falls-to-annual-low/

ACES Quality Management Named One of 2026 Best Places to Work in Financial Technology for Fourth Consecutive Year

DENVER, Colo., May 19, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced that it has been named one of the 2026 Best Places to Work in Financial Technology. The awards program was created in 2017 and is a project of Arizent and Best Companies Group.

Image caption: ACES Quality Management.

This annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. Companies recognized on this year’s list operate in and serve companies and consumers in a wide range of financial services, including banking and mortgages, insurance, payments and financial advisory.

“Earning this recognition for the fourth time is a testament to the exceptional people who make ACES what it is,” said ACES CEO Trevor Gauthier. “Our most recent employee engagement survey confirmed something we’re incredibly proud of: ACES ranks in the top 10% of U.S. software companies for engagement. Employees tell us they value our leadership’s openness, the flexibility built into how we work, and the sense that their efforts genuinely move the company forward. This award reflects all of that, and it challenges us to keep earning it.”

“Each year, the Best Places to Work in Financial Technology offers a glimpse into the workplace practices of fintechs whose employees rate them highly,” said Penny Crosman, Executive Editor of Technology at American Banker. “This year, employees appear to value remote work, schedule flexibility and autonomy above all else, at a time when many traditional financial firms are enforcing strict return-to-work policies.”

To be considered for participation, companies must provide technology products, services or solutions that enable the delivery of financial services. Companies must also have been in business for at least one full year and employ at least 15 people in the U.S.

Companies from across the United States entered a two-part survey process to determine Arizent’s Best Places to Work in Fintech. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. +The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration and survey process, analyzed the data and determined the final ranking.

For more information on Arizent’s Best Places to Work in Fintech program, including full eligibility criteria, visit www.BestPlacestoWorkFinTech.com or contact Penny Crosman at penny.crosman@arizent.com.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;

7 of the top 10 loan servicers;
14 of the top 30 banks; and
7 of the top 15 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-named-one-of-2026-best-places-to-work-in-financial-technology-for-fourth-consecutive-year/

ACES Quality Management Vice President of Marketing Romina Cusenza named 2026 Progress in Lending Trailblazers in Sales, Marketing and PR award winner

DENVER, Colo., May 6, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), a leading provider of enterprise quality management and control software for the financial services industry, announced today that Romina Cusenza, vice president of marketing, has been named a 2026 Trailblazers in Sales, Marketing and PR award winner by Progress in Lending. The award recognizes mortgage industry professionals who have made a meaningful positive impact on their company and the broader industry through sales, marketing and public relations initiatives.

Image caption: Romina Cusenza of ACES Quality Management.

“Romina’s leadership has been instrumental in shaping how the market understands and engages with ACES,” said Trevor Gauthier, CEO of ACES Quality Management. “Her ability to translate complex technology into clear, compelling business outcomes has strengthened our brand, expanded our reach and reinforced ACES’ position as a trusted partner to lenders navigating a challenging environment. This recognition is a testament to the real impact her work has had on our company and on the industry.”

As vice president of marketing, Cusenza led ACES’ go-to-market and communications strategy through one of the most challenging mortgage environments in recent history, driving a 45% increase in website visits and a 38% increase in direct traffic year over year. Key initiatives included the launch of ACES Intelligence®, the mortgage industry’s first AI-powered quality control engine, and ACES ENGAGE 2025, the company’s annual conference, where she introduced the “I Stand for Quality” movement.

“I believe the most powerful thing a marketing team can do is create content that genuinely helps people do their jobs better,” said Cusenza. “That’s been our north star at ACES, producing thought leadership that cuts through the noise, connects complex compliance concepts to real lender challenges, and contributes something meaningful to the industry conversation. This recognition reflects the hard work of an exceptional team, and it pushes us to keep raising that standard.”

The Progress in Lending Trailblazers in Sales, Marketing and PR award honors mortgage industry professionals who have demonstrated outstanding achievement in driving company growth and advancing the industry through innovative sales, marketing and public relations efforts. A full list of the 2026 Trailblazers award winners can be found at mymortgagemindset.com/the-2026-trailblazers-award-winners-are/.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;

7 of the top 10 loan servicers;
14 of the top 30 banks; and
7 of the top 15 credit unions in the United States.

ACES also supports multiple state housing authorities and mortgage insurers, a government-sponsored enterprise (GSE), along with dozens of third-party QC and compliance service providers that collectively serve hundreds of financial institutions.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-vice-president-of-marketing-romina-cusenza-named-2026-progress-in-lending-trailblazers-in-sales-marketing-and-pr-award-winner/

DealCycl Company Now Generally Available, Shipping Day-One Agent-Native Cap Table Platform on All Paid Plans

DENVER, Colo., May 5, 2026 (SEND2PRESS NEWSWIRE) — DealCycl, Inc. today announced the general availability of DealCycl Company, the cap table management and corporate governance platform for private companies. DealCycl Company is available immediately across four pricing tiers — Free, Starter, Growth, and Scale — with no waitlist, no sales calls, and no per-stakeholder pricing. The platform is the first in the cap table category to ship a fully agent-native architecture on day one, available at dealcycl.com/captable.

Image caption: DealCycl, Inc.

DAY-ONE AGENT-NATIVE PLATFORM

Every paid plan includes the full DealCycl MCP Server and Claude Skill, exposing the same capabilities and data model that power the user interface to AI agents through Anthropic’s open Model Context Protocol — with no enterprise gate, no add-on SKU, and no proprietary integration required. Because MCP is an open standard, customers can connect their own agents, auditors’ agents, and internal finance tools to their DealCycl tenant with a configuration change rather than an integration engagement.

“Anything a person can do in the DealCycl UI, an agent can now do through our MCP Server,” said Chris Caldwell, COO and co-founder of DealCycl. “Not most things. Not with caveats. Everything. We treat agent-native parity as a platform pillar — every product we ship from here on out inherits it by default.”

PRICING AVAILABLE DAY ONE ACROSS FOUR TIERS

All four tiers are available immediately with published pricing, unlimited stakeholders on every paid plan, and no per-stakeholder fees:

Free — $0/year, 1 Full User, 25 Stakeholders. Free forever, not a trial.
Starter — $1,999/year, 3 Full Users, Unlimited Stakeholders. For post-seed startups.
Growth — $4,999/year, 5 Full Users, Unlimited Stakeholders. For Series A and B companies.
Scale — $9,999/year, 10 Full Users, Unlimited Stakeholders. For Series C+ and multi-entity companies.

Every paid plan includes a 3-year price lock, one-click cancellation, full data export, a 30-day money-back guarantee, and the contractual data sovereignty commitment.

CONTRACTUAL DATA SOVEREIGNTY

DealCycl was founded in direct response to the January 2024 Carta data incident, in which the dominant cap table provider used confidential cap table data to cold-contact investors about selling their shares without company knowledge or consent. DealCycl is the first platform in the category to commit contractually — in customer agreements, not marketing copy — to never use customer cap table data to broker trades, contact investors, or monetize equity information.

“Founders trust their cap table provider with the most sensitive information their company produces,” said Chris Goodwin, CEO and co-founder of DealCycl. “We treat that trust as a legal obligation, not a marketing claim.”

ONE-CLICK CARTA MIGRATION, AVAILABLE TODAY

DealCycl Company supports one-click import from Carta on every plan, including the Free tier. Prioritized white-glove migration assistance is available during the launch window for customers transitioning from per-stakeholder cap table products.

ABOUT THE FOUNDERS

DealCycl was founded by Chris Goodwin, architect of RSA Archer, and Chris Caldwell, co-founder and former CEO of Lockpath, a GRC platform acquired by NAVEX Global. Both founders bring more than 20 years of enterprise security and governance experience to the platform.

ABOUT DEALCYCL, INC.

DealCycl is the investment lifecycle management platform for private markets. DealCycl Company provides cap table management and corporate governance for startups and private companies. The company was founded by Chris Goodwin (CEO), the architect of RSA Archer, and Chris Caldwell (COO), co-founder and former CEO of Lockpath. DealCycl is headquartered in Denver, CO. For more information, visit https://dealcycl.com/.

MEDIA CONTACT:
Chris Caldwell
877-730-3325
contact@dealcycl.com

NEWS SOURCE: DealCycl Inc.

This press release was issued on behalf of the news source (DealCycl Inc.), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/dealcycl-company-now-generally-available-shipping-day-one-agent-native-cap-table-platform-on-all-paid-plans/

RespondWell Launches First Telemedicine Platform Built Exclusively for First Responders

Built by active duty first responders, RespondWell gives firefighters, police, EMS, and dispatchers nationwide fast access to licensed health solutions

DENVER, Colo., April 20, 2026 (SEND2PRESS NEWSWIRE) — RespondWell™, a direct-to-consumer telehealth platform designed exclusively for the tactical athlete, officially launched today. The LegitScript-certified platform connects first responders nationwide with licensed healthcare providers and FDA-registered pharmacies to deliver specialized prescription wellness treatments directly to their doors.

Image caption: RespondWell: Built for those who run towards danger.

The platform was built around a simple premise: first responders deserve healthcare that works on their schedule, not the other way around. RespondWell was co-founded by active first responders Joe and Jake, who built the platform after experiencing firsthand the barriers their community faces when accessing consistent, effective healthcare.

“I spent years on the job watching guys push through low T, weight gain, and burnout because the healthcare system made it too hard to get help,” said Joe, co-founder of RespondWell. “We built this because we lived it – and we’re still living it.”

“Six years into the GLP-1 era and guys are still walking out of their doctor’s office with a lecture about eating better and hitting the gym,” said Jake, co-founder of RespondWell. “The access problem didn’t go away. When your life – and the lives of the people counting on you – depend on you being fit for duty, you shouldn’t have to fight your own healthcare system to get there.”

“At RespondWell, performance is a normal conversation,” said Joe. “First responders aren’t cheating and they’re not taking shortcuts. The job destroys your hormones, wrecks your sleep, and grinds down your body. Real, documented physiological consequences of this career – and then the system treats you like you’re asking for something suspicious when you want to fix it. That stops here.”

HOW IT WORKS

Patients complete a brief online health assessment – typically in under 10 minutes. A licensed provider from RespondWell’s partner Medical Group then conducts a clinical evaluation asynchronously where permitted – meaning the provider reviews, assesses, and responds on their end without the patient needing to be present at a specific time. It’s a real medical visit, built around the patient’s schedule instead of the other way around.

Certain treatments, including testosterone replacement therapy, require a video consultation with a licensed provider. The entire process happens online, with no waiting rooms, no in-person visits, and no unnecessary delays. If clinically appropriate, a prescription ships directly from an FDA-registered partner pharmacy. Average turnaround is four hours.

TREATMENT CATEGORIES CURRENTLY AVAILABLE ON THE PLATFORM INCLUDE:

GLP-1 weight management – clinically supervised weight loss programs utilizing customized GLP-1 medications
Testosterone replacement therapy (TRT) – for men experiencing low testosterone, a condition disproportionately affecting those in high-stress occupations
Sexual health – including tadalafil and TriMix for erectile dysfunction, delivered discreetly.
Hormone optimization – enclomiphene and NAD+ for performance and longevity support
Growth hormone support – sermorelin to support recovery, sleep quality, and long-term physical performance in those whose bodies are under sustained occupational stress

All treatments are prescribed by licensed providers and dispensed by FDA-registered pharmacies.

BUILT FOR THE JOB

Research consistently shows that first responders – including the dispatchers who coordinate every call but rarely get counted – face elevated rates of metabolic dysfunction, hormonal imbalance, and weight-related health conditions, driven by irregular sleep, chronic occupational stress, and limited access to consistent care. Despite these known risks, most telehealth platforms are designed for a general population with standard schedules and predictable routines.

RespondWell was purpose-built for the tactical athlete: fast intake, real providers, pharmacy-grade medications, and ongoing follow-up care that doesn’t require the patient to rearrange their shift. The platform is currently available to first responders in all 50 states.

GETTING STARTED

First responders can complete their online health assessment at https://respondwell.health.

ABOUT RESPONDWELL

RespondWell, LLC is a Denver, Colorado-based telehealth technology platform serving first responders nationwide. The platform connects patients with licensed providers from its partner Medical Group and FDA-registered compounding pharmacies for prescription wellness treatments. All clinical decisions are made by independent licensed healthcare providers.

Peak Performance. Mission Ready.

IMPORTANT DISCLAIMERS: The information contained in this press release is for informational purposes only and does not constitute medical advice. Nothing in this release should be construed as a diagnosis, treatment recommendation, or substitute for consultation with a qualified healthcare provider. All treatments referenced are available by prescription only, following an independent clinical evaluation by a licensed provider. Individual results vary. These statements have not been evaluated by the Food and Drug Administration. The treatments and products referenced are not intended to diagnose, treat, cure, or prevent any disease.

MULTIMEDIA:

VIDEO (YouTube): https://www.youtube.com/watch?v=XVh1zoTqsqE

LOGO link for media: https://respondwell.health/assets/respondwell_press_logo.png

NEWS SOURCE: RespondWell LLC

This press release was issued on behalf of the news source (RespondWell LLC), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/respondwell-launches-first-telemedicine-platform-built-exclusively-for-first-responders/

ACES Quality Management to present at CU:REALM Live 2026 conference in Atlanta

DENVER, Colo., March 17, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Brock Miller, CMQ/OE, senior director of business development, and Sharon Reichhardt, EVP of operations, will attend and participate in CU:REALM Live 2026, March 30-31 in Atlanta. Miller and Reichhardt will be joined by Elizabeth Million, SVP of lending at Elevations Credit Union, to host a session titled “Quality in Focus: From Compliance Burden to Strategic Advantage.” The event will be held at the Renaissance Atlanta Waverly Hotel and the Delta Community Credit Union Conference Center.

Image caption: ACES Quality Management logo.

During the session, Miller, Reichhardt and Million will discuss how credit unions can transform quality control from a compliance requirement into a strategic tool for managing risk and strengthening lending operations. The session will highlight practical ways to integrate quality management into lending workflows to improve efficiency, accountability and performance.

“Quality management is no longer just about finding defects after the fact,” said Brock Miller, CMQ/OE, senior director of business development at ACES Quality Management. “When lenders connect quality data to operational decision-making, they can reduce repurchase risk, strengthen compliance and improve the borrower experience.”

Million will offer a credit union perspective, sharing how Elevations Credit Union approaches quality management and compliance in today’s evolving lending environment.

CU:REALM Live is an invitation-only event that brings together credit union executives and mortgage professionals for two days of education, networking and strategic discussions focused on mortgage lending innovation and operational excellence.

About ACES Quality Management
ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
14 of the top 30 banks; and
7 of the top 15 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

LOGO link for media: https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-to-present-at-curealm-live-2026-conference-in-atlanta/

ACES Quality Management brings ACES ENGAGE to San Diego and Charlotte with 2026 regional workshops

DENVER, Colo., March 3, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced its ACES ENGAGE Regional Workshop Series. In 2026, ACES will take a regional approach, delivering two in-person workshops that expand access, increase interaction and provide practical, hands-on learning in a focused setting. The two-day workshops will take place May 11-12 in San Diego and May 14-15 in Charlotte.

Image caption: ACES Quality Management.

Designed for financial services quality control and compliance professionals, the series focuses on ACES hands-on training, product insights, compliance updates and opportunities to make valuable connections with peers and ACES experts. Networking is built into the schedule through meals and group sessions to encourage peer exchange and relationship-building.

“ACES ENGAGE has always been about helping quality and compliance leaders turn knowledge into action,” said Trevor Gauthier, CEO of ACES Quality Management. “This regional format brings that experience closer to the people doing the work, creating more room for conversation, deeper learning and takeaways participants can apply immediately.”

Each agenda includes product and compliance updates, as well as in-depth discussions of ACES functionality.

Registration is open with discounts for groups of three or more. Attendance is limited to maintain an interactive learning environment. To reserve your spot, visit https://www.acesquality.com/aces-engage-2026/register.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
14 of the top 30 banks; and
7 of the top 15 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

LOGO link for media: https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-brings-aces-engage-to-san-diego-and-charlotte-with-2026-regional-workshops/

A Single Morning. A Lifetime of Consequences.

'The Raid' is a firsthand account of that interruption and the psychological shockwave that followed

DENVER, Colo., Feb. 27, 2026 (SEND2PRESS NEWSWIRE) — In “The Raid” (ISBN: 979-8249070199), entrepreneur Joshua Lybolt captures the morning his life was brought to a sudden halt. One moment he was operating at full speed — building, expanding, planning ahead. The next, everything stopped. Not gradually. Not symbolically. Immediately.

Image caption: Joshua Lybolt – “The Raid.”

“The Raid” is a firsthand account of that interruption and the psychological shockwave that followed. The book does not wander through decades of backstory. It stays inside the rupture — the confusion, the recalculation, the sudden awareness that status, certainty, and forward motion can disappear in a single day.

What makes the story compelling is not spectacle. It is proximity.

Lybolt writes from inside the moment when momentum collapses and identity is forced to stand on its own. Readers move through the morning as it unfolds — the stillness, the weight in the air, the quiet understanding that nothing will return to normal.

In a time when founders rise fast, reputations pivot overnight, and stability feels increasingly temporary, “The Raid” lands with uncomfortable relevance. It speaks to builders, risk-takers, operators — anyone who has lived at speed and understands that success is never as permanent as it feels.

This is not commentary.
It is not analysis.
It is lived experience under pressure.

The Raid opens the autobiographical series “Lightning Doesn’t Ask Permission,” which traces extreme cycles of ascent, loss, and reconstruction. This first volume captures the turning point — the day that forced everything that followed.

The book is available now on Amazon. Order here: https://a.co/d/0ghyUtyH

ABOUT THE AUTHOR

Joshua Lybolt is an entrepreneur with more than three decades in finance and real estate. He has worked as a developer, built and operated brokerage businesses at a national scale, and managed growth in environments where capital, leverage, and timing carry real consequences. His career has spanned aggressive expansion, complex deals, and moments of forced recalibration. That perspective — earned rather than theoretical — informs his work and the experiences explored in “The Raid.”

Learn more and follow at:

https://www.joshualybolt.com/start-here

Socials:
https://www.facebook.com/JoshuaLybolt/
https://www.youtube.com/joshualybolt
https://www.instagram.com/joshualybolt/
https://x.com/joshualybolt
https://www.linkedin.com/in/joshualybolt/

MULTIMEDIA

Image link for media: https://www.Send2Press.com/300dpi/26-0227-s2p-theraid-300dpi.webp

Image caption: Joshua Lybolt – “The Raid”

NEWS SOURCE: Author Joshua Lybolt

This press release was issued on behalf of the news source (Author Joshua Lybolt), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/a-single-morning-a-lifetime-of-consequences/

ACES Q3 2025 Mortgage QC Industry Trends Report shows concentrated rise in critical defects as income and compliance findings increase

DENVER, Colo., Feb. 18, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering Q3 2025. The report analyzes post-closing quality control data derived from the ACES Quality Management & Control® software.

Image caption: ACES Quality Management.

Key findings from the Q3 2025 ACES Mortgage QC Industry Trends Report include:

The overall critical defect rate increased 18.5%, rising from 1.51% in Q2 2025 to 1.79% in Q3 2025.
Income/Employment defects increased 47.6%, rising from 18.45% to 27.24% of all critical defects and remaining the largest defect category.
Legal/Regulatory/Compliance defects increased 16.8%, rising from 16.24% to 18.97%.
Borrower/Mortgage Eligibility defects decreased 56.5%, declining from 15.87% to 6.90%.
Purchase defect share decreased to 62.65%, while refinance defect share increased to 37.35% as refinance review share expanded.
Conventional loans accounted for 57.18% of all critical defects, FHA for 31.10% and VA for 11.00%, reflecting relative stability across products with modest shifts in defect concentration.

“While the overall critical defect rate increased again in Q3 2025, the underlying data points to a market adjusting to a shifting mix rather than a broad decline in manufacturing quality,” said Nick Volpe, executive vice president of ACES Quality Management. “The increase was driven primarily by concentrated deterioration in income- and compliance-related findings, reinforcing the importance of documentation integrity and disciplined validation as refinance activity expands and lenders continue to operate lean.”

Findings for the Q3 2025 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews. The Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

LOGO link for media: https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q3-2025-mortgage-qc-industry-trends-report-shows-concentrated-rise-in-critical-defects-as-income-and-compliance-findings-increase/

ACES Quality Management Acquires Basecap Analytics, Expanding Enterprise Data Quality Capabilities

DENVER, Colo., Jan. 27, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced its acquisition of Basecap Analytics, an established enterprise data quality platform trusted by leading financial institutions. The acquisition enhances ACES’ ability to deliver end-to-end quality management by expanding its platform to include enterprise-wide data quality automation.

Image caption: ACES Quality Management.

Integrating the BaseCap platform expands the capabilities of ACES Quality Management & Control Software® to include advanced data validation and more intelligent quality control functionality. This unified platform empowers lenders and financial institutions to automate processes from data ingestion through defect identification while ensuring greater accuracy and compliance. By combining ACES’s proven enterprise audit automation with BaseCap’s dynamic rule-based data engine, ACES will deliver an even more powerful way to manage risk, streamline workflows and elevate quality across the enterprise.

“ACES and Basecap share a common mission to improve quality, confidence, transparency and compliance in financial services through technology built with the customer in mind,” said Trevor Gauthier, chief executive officer of ACES Quality Management. “By bringing together our talented teams and combining Basecap’s proven technology with ACES’ industry-leading platform and people-first approach, we’re enhancing our ability to help financial institutions achieve greater accuracy, consistency and control across their quality management programs.”

Founded in 2016, BaseCap Analytics delivers data quality solutions that directly connect to enterprise loan data to help financial institutions monitor and test data at scale, surface defects earlier and strengthen operational performance. Its products support key use cases such as population testing to uncover pockets of risk, automated data quality checks across the enterprise and loan acquisition quality reviews that improve customer experience and reduce costs.

“I’m proud of what the BaseCap team and my co-founder, Nicolas Guillen, have built and grateful to the customers who trusted us with critical, enterprise-scale work,” said Steven Smith, chief executive officer and co-founder of BaseCap Analytics. “BaseCap reached a pivotal moment where pairing its innovation with greater scale and distribution unlocks the next phase of growth. Our platform already supports some of the largest and most complex financial institutions, and combining it with ACES creates an even stronger foundation for what comes next.”

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-acquires-basecap-analytics-expanding-enterprise-data-quality-capabilities/

ACES Quality Management Grows Audit Volume and Market Share, Advances AI Innovation and Industry Leadership in 2025

DENVER, Colo., Jan. 13, 2026 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, continued to support its customers through a challenging mortgage market in 2025 by sustaining audit scale, advancing AI-driven quality control innovation and delivering trusted regulatory and defect trend insight.

Image caption: ACES Quality Management.

Even as origination volumes remained subdued, ACES clients processed millions of loans during the year, reinforcing the platform’s place in day-to-day quality control, compliance and risk management operations.

In 2025, ACES:

Processed approximately 8.6 million loans through the ACES platform, reflecting sustained audit scale during a low-volume mortgage market.
Grew client base by adding many financial services industry leaders, including multiple top 20 credit unions, top 20 international banks, and leading service providers.
Reviewed 245 regulatory publications, a 38% increase year over year.
Published 379 Compliance NewsHub articles and 81 regulatory calendar items to help financial professionals track evolving requirements.
Made almost 20,900 changes to the ACES Managed Questionnaires, maintaining alignment with GSE and Agency eligibility requirements, along with federal and state regulatory changes.
Continued to deliver its free Mortgage QC Industry Trends Reports and QC Now webinars, providing lenders and servicers with data-driven insight into defect trends, underwriting performance and emerging quality risks.
Launched ACES Intelligence™, the mortgage industry’s first AI-powered quality control engine, enabling natural-language loan selection, automated exception writing, executive audit summaries and real-time PII detection to significantly reduce manual review time.
ACES advanced its enterprise data strategy with the general availability of ACES DATABRIDGE, enabling customers to extract, manage and report on their ACES data using their own tools and environments.

“Every market cycle tests whether systems, processes and partnerships can hold up under pressure,” said Trevor Gauthier, CEO of ACES Quality Management. “Our focus has always been on building technology and expertise that our customers can trust. When scrutiny increases and margins tighten, quality becomes even more critical. That’s where disciplined execution, transparency and proven solutions make the difference.”

ACES hosted its annual ACES ENGAGE conference in 2025, bringing together quality control, risk and compliance professionals for peer learning and collaboration. Separately, the company continued to advance its “I Stand for Quality” movement, which promotes a shared commitment to elevating lending standards across the mortgage industry.

Additional 2025 achievements for ACES include:

Selected to the HousingWire TECH100 list for the 11th consecutive year, recognizing sustained innovation in mortgage technology.
Recognition as one of the Best Places to Work in Financial Technology for the third straight year by Arizent and Best Companies Group.
HousingWire Tech Trendsetter recognition for EVP of Information Technology Ben Mahan for leadership in AI-driven quality control innovation.
HousingWire Rising Star recognition for Principal Application Architect Josh Reed, reflecting ACES’ depth of technical and product leadership.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-grows-audit-volume-and-market-share-advances-ai-innovation-and-industry-leadership-in-2025/

ACES Quality Management Announces General Availability of ACES DATABRIDGE for Enterprise Data Portability

DENVER, Colo., Dec. 10, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the general availability of its latest innovation, ACES DATABRIDGE, which makes ACES customer data fully portable.

Image caption: ACES Quality Management#xae; (ACES).

ACES DATABRIDGE empowers financial institutions to seamlessly extract, manage and report on their ACES data using their own tools and environments. Designed to meet the evolving needs of compliance and quality control professionals, ACES DATABRIDGE enables secure, flexible and fully configurable data exports from ACES into client-controlled data warehouses.

“With ACES DATABRIDGE, we’re giving our clients unprecedented control over their data,” said Trevor Gauthier, CEO of ACES Quality Management. “Our goal is to make enterprise data truly portable, so organizations can leverage their ACES data for advanced reporting, analytics and compliance on their own terms.”

For more information about ACES DATABRIDGE, visit www.acesquality.com/products/aces-databridge.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

IMAGE links for media:

https://www.acesquality.com/uploads/icons/ACES_Databridge_Logo.svg

https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-announces-general-availability-of-aces-databridge-for-enterprise-data-portability/

ACES Q2 2025 Mortgage QC Industry Trends Report shows modest rise in critical defect rate as refinance complexity tests loan quality

Collateral, eligibility and regulatory defects rise as cash-out refinances grow; core underwriting quality continues to strengthen

DENVER, Colo., Nov. 18, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the second quarter (Q2) of 2025. The report analyzes post-closing quality control data derived from the ACES Quality Management & Control® software.

Image caption: ACES Quality Management®.

Key findings from the Q2 2025 ACES Mortgage QC Industry Trends Report include:

The overall critical defect rate increased 15.27%, rising from 1.31% in Q1 2025 to 1.51%.
Appraisal defects surged 156.5%, while Borrower/Mortgage Eligibility defects more than doubled to 15.87%.
Income/Employment defects improved 19.7%, falling from 22.99% to 18.45% of all critical defects.
Loan Documentation and Insurance defects declined 32.6% and 25.2%, respectively.
Purchase defect share decreased to 73.96%, while refinance defect share climbed to 26.04% amid increased cash-out activity.
Conventional loan quality improved, while FHA and VA findings rose modestly.

“Although the overall critical defect rate increased for a second straight quarter, the situation is nuanced,” said Nick Volpe, executive vice president at ACES Quality Management. “The rise was mainly in specific categories such as appraisals and eligibility-related areas. Meanwhile, other key underwriting areas saw notable improvements. This mixed performance demonstrates the importance of continuous monitoring and targeted quality control efforts.”

Findings for the Q2 2025 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews. The Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, ACES Flexible Audit Technology® enables independent mortgage lenders and financial institutions to easily manage and customize the system to their specific needs without relying on IT or outside resources. With ACES’ AI-powered capabilities, audit teams can translate complexity into clear insights and accelerate performance. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q2-2025-mortgage-qc-industry-trends-report-shows-modest-rise-in-critical-defect-rate-as-refinance-complexity-tests-loan-quality/

Fysin Hair launches Black Friday early access with 20% off sitewide

DENVER, Colo., Nov. 17, 2025 (SEND2!PRESS NEWSWIRE) — Fysin Hair (Fysinhair International INC) today announced a Black Friday Early Access promotion that makes its best-selling ready-to-wear wigs available at a seasonal discount. Customers may apply code BF20 at checkout to receive 20% off qualifying items. The promotion emphasizes glueless construction, HD lace technology and pre-treatment (pre-cut lace, bleached knots, pre-plucked hairlines) to minimize customization and shorten time-to-wear.

Image caption: Fysin Hair Black Friday early access with 20% off sitewide.

Fysin Hair is a Denver-based premium human hair wig brand recognized for realistic lace technology and ready-to-wear construction, is offering 20% off eligible merchandise with promo code BF20. The promotion is valid from now through 11:59 PM MST on November 30, 2025, and features four editor-selected in-stock styles chosen for realism, wearability and contemporary styling versatility.

“Fysin Hair combines precise construction with materials and finishes that prioritize realism and comfort,” said Zhanwei Huang, CEO of Fysin Hair. “This Black Friday event is intended to provide reliable, ready-to-wear options for customers who require a natural appearance, consistent fit and minimal setup time.”

PROMOTION DETAILS

Promo code: BF20 (apply at checkout)
Discount: 20% off eligible items
Validity: From now through 11:59 PM MST on November 30, 2025 (end of Black Friday weekend)
Purchase channel: https://www.fysinhair.com/

EDITOR-SELECTED HOLIDAY BESTSELLERS (EACH ITEM LINKS TO ITS PRODUCT PAGE)

Fysin “InvisiFit” Highlight Water Wave 360° Glueless Lace Wig
https://www.fysinhair.com/fysin-highlight-brown-water-wave-360-wig-invisi-drawstrings-pre-cut-lace-glueless-invisifit-easy-wear-natural-waves.html
A 360° full-lace construction that combines pre-cut HD lace, bleached knots and the InvisiFit adjustable drawstring system. This glueless design supports multi-directional parting and secure, adhesive-free wear. The highlighted water-wave texture provides natural movement suitable for elevated daytime wear and camera work.

Fysin 3-in-1 Invisible Drawstring Curly Half Wig
https://www.fysinhair.com/curly-half-wig-human-hair-3-in-1-half-wig-invisible-drawstring-wig-human-hair-half-wig-for-women-hair-wig.html
A hybrid half-wig solution that integrates a discreet drawstring and a lightweight base to deliver immediate volume and length. The construction permits rapid installation, natural blending with leave-out, and an adaptable silhouette for both casual and formal occasions.

Fysin Burmese 7×5 HD Lace Curly Glueless Wig
https://www.fysinhair.com/burmese-curly-glueless-wig-bleached-knots-pre-cut-7×5-hd-lace-wear-go-wigs-with-elastic-drawstring.html
This Burmese curly model features a 7×5 HD lace front, bleached knots, pre-cut lace and an elastic drawstring. It is engineered to deliver resilient curl definition and a seamless hairline with minimal prerequisite styling.

Fysin Water Wave 7×5 HD Lace Wear Go Wig
https://www.fysinhair.com/fysin-water-wave-wear-go-wig-pre-cut-7×5-hd-lace-bleached-knots-wig-with-pre-plucked-hairline.html
A Wear & Go design optimized for low preparation: 7×5 HD lace, pre-plucked hairline and pre-cut lace provide a natural presentation immediately upon application. This style balances everyday practicality with a refined, professional aesthetic.

STYLING GUIDANCE, OUTFIT PAIRINGS AND SHORT-TERM CARE RECOMMENDATIONS

To assist customers in achieving optimal results, Fysin offers concise styling, outfit pairing and short-term care guidance tailored to the technical characteristics of the featured products.

Selecting a style by occasion

Professional/Everyday: The Water Wave 7×5 HD Lace Wear Go Wig provides a polished silhouette that complements business attire such as blazers, tailored coats and structured knitwear.
Evening/Holiday Events: The 7×5 HD Lace Burmese Curly Wig delivers voluminous curl and shape retention suitable for evening gowns and statement accessories.
Content Creation / Photography: The InvisiFit 360° glueless lace wig supports high ponytails and multi-directional parting, making it appropriate for on-camera movement and editorial framing.
Quick Transformation: The 3-in-1 Curly Half Wig facilitates rapid volume enhancement and is suited for lifestyle shoots and last-minute styling changes.

Outfit pairing suggestions

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ABOUT FYSIN HAIR

Fysin Hair is a Colorado-based company specializing in premium human hair wigs and simplified, ready-to-wear wig systems. The brand focuses on craftsmanship, ethical sourcing and customer service to provide natural-looking, comfortable and reliable hairstyling solutions.

How to Shop the Black Friday Early Access Promotion

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MEDIA CONTACT
Justin
Fysin Hair
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Phone: +1 719-220-2988
Email: office@fysinhair.com

NEWS SOURCE: Fysinhair INC

This press release was issued on behalf of the news source (Fysinhair INC), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/fysin-hair-launches-black-friday-early-access-with-20-off-sitewide/

ACES Quality Management Launches ACES Intelligence™, Redefining Mortgage and Financial Services Quality Control with AI

DENVER, Colo., Sept. 24, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the launch of ACES Intelligence, the industry’s first and only AI-powered features for quality control (QC). ACES Intelligence helps ACES customers improve quality, speed and efficiency by enhancing loan reviews, selection and compliance.

Image caption: ACES Quality Management.

ACES Intelligence empowers users to write exceptions, build loan selection queries in plain English, and summarize audits in seconds, dramatically cutting exception writing time. Key capabilities include:

Executive Summaries: Instantly generate narratives that outline selection methods, defect statistics and key findings, delivering actionable insights in seconds.
Criteria Builder (natural language processing): Generate advanced loan selection criteria faster by describing filters in plain English—skipping tedious clicks.
Exception Comment Summaries: Access a roll up view of exceptions found in an audit and generate summaries of findings noted in comments.
PII Detection: Automatically identify sensitive information such as Social Security and credit card numbers, reducing the risk of exposure.
Writing Assistant and Comment Analysis: Ensure professional writing and regulatory citation, improving clarity and accuracy with a single click.

“ACES Intelligence is redefining how the financial services industry approaches compliance and risk management,” said Trevor Gauthier, chief executive officer of ACES Quality Management. “By combining AI-driven technology with our proven QC platform, we are giving institutions the tools they need to work smarter, respond faster and stay ahead of regulatory demands.”

Early users report measurable time savings from ACES Intelligence. The quality control team at Georgia’s Own Credit Union said the tool reduces review time by “countless minutes” per loan, equating to hours saved on a full audit. The institution credited the platform’s Writing Assistant, real-time Executive Summaries and natural language processing–driven Criteria Builder with streamlining quality control and improving communication clarity.

“ACES Intelligence saves us hours on audits and delivers faster insights, making our work easier, more accurate and more focused on high-value tasks,” said Emilee Rada, director of lending operations at Georgia’s Own Credit Union.

Compliance consultants also see the benefits of ACES Intelligence in day-to-day audit management.

“Implementing ACES Intelligence into our workflow has been a game-changer. It saves my management staff time by streamlining the process of rewriting findings and analyzing audits, allowing them to dedicate more attention to clients,” said Todd Krell, partner at CrossCheck Compliance LLC. “The efficiency ACES Intelligence brings has noticeably improved our overall productivity and better equips us to serve our clients.”

Together, these early results highlight how ACES Intelligence is helping both lenders and compliance partners streamline audits and strengthen quality control.

For more information about ACES Intelligence, visit www.acesintelligence.com.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, ACES Flexible Audit Technology® gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-launches-aces-intelligence-redefining-mortgage-and-financial-services-quality-control-with-ai/

GOLFTEC Partners with True Sync Media Inc. to Launch GOLFTEC TV, Enhancing the In-Center Experience

DENVER, Colo., Sept. 18, 2025 (SEND2PRESS NEWSWIRE) — GOLFTEC, the world leader in golf lessons and club fitting, today announced a strategic partnership with True Sync Media, Inc., a leading innovator in digital content solutions. Together, the companies will develop and implement GOLFTEC TV, a dynamic in-center media network designed to enrich the experience for GOLFTEC students and staff.

Image caption: GOLFTEC Partners with True Sync Media to Launch GOLFTEC TV.

GOLFTEC TV, powered by True Sync Media’s robust platform, will feature a curated blend of content designed to inform, entertain, and further connect with golfers.

Visitors can expect to see:

Product Spotlights: Highlighting the latest golf equipment and technology available at GOLFTEC.
Success Stories: Featuring testimonials and progress updates from GOLFTEC students.
GOLFTEC News & Updates: Keeping golfers informed about new programs, events, and offers.
Entertaining Golf Content: Including highlights from amazing courses from around the world and engaging golf lifestyle features.

“At GOLFTEC, we are constantly seeking innovative ways to better serve our students and foster a deeper connection with the game,” said Joe Assell, CEO of GOLFTEC. “Partnering with True Sync Media to launch GOLFTEC TV enables us to deliver valuable and engaging content directly to golfers in our centers, creating a more dynamic and informative environment—while transforming what was once an expense into a new source of revenue.”

True Sync Media’s expertise in creating and managing digital signage networks ensures a seamless and impactful rollout across GOLFTEC’s extensive network of locations. Their platform allows for centralized content management, ensuring that every GOLFTEC center displays consistent and relevant information.

“We are thrilled to partner with GOLFTEC, a true leader in the golf industry,” said Mark Cannon, CEO at True Sync Media, Inc. “GOLFTEC’s commitment to innovation aligns perfectly with our mission to create engaging and effective communication solutions. We’re confident that GOLFTEC TV will significantly enhance the in-center experience for their customers.”

About GOLFTEC

GOLFTEC stands as the world leader in golf improvement, with a global presence of more than 260 locations worldwide and a dedicated team of more than 1,000 Certified Personal Coaches. Founded in 1995, GOLFTEC has been unwavering in its mission to help individuals play better golf. Through the fusion of world-class golf instructors and cutting-edge teaching systems, GOLFTEC has been instrumental in guiding hundreds of thousands of golfers toward achieving their goals. In 2024, the company continued its momentum by providing more than 1.8 million golf lessons, and integrating SKYTRAK software into the in-bay experience. Learn more at: https://www.GOLFTEC.com/

About True Sync Media, Inc.

True Sync Media, Inc. is a leading provider of True Sync TV and innovative digital signage solutions. They specialize in creating and managing dynamic content networks that enhance customer experience and drive engagement for businesses across various industries. Learn more at: https://www.truesyncmedia.com/

MULTIMEDIA:

Logo link for media: https://www.Send2Press.com/300dpi/25-0918-s2p-truesync-300dpi.jpg

NEWS SOURCE: True Sync Media Inc.

This press release was issued on behalf of the news source (True Sync Media Inc.), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/golftec-partners-with-true-sync-media-inc-to-launch-golftec-tv-enhancing-the-in-center-experience/

ACES Q1 2025 Mortgage QC Industry Trends Report reveals early signs of loan quality risk amidst mounting market pressures

Defect rate increases from historic low as underwriting pressures, shifting borrower profiles and market volatility test lenders' quality control processes

DENVER, Colo., Aug. 20, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the first quarter (Q1) of 2025. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Image caption: ACES Quality Management logo.

Notable findings from the Q1 2025 report include the following:

The overall critical defect rate rose 12.93% to 1.31%, ending a two-quarter improvement streak.
Income/Employment defects increased 42.5%, reclaiming the top spot at 22.99% of all critical defects.
Borrower and Mortgage Eligibility defects surged 328.57% quarter-over-quarter, while Credit defects rose 11.96%.
Assets, Legal/Regulatory/Compliance, and Appraisal categories posted significant improvements.
Refinance defect share increased despite a drop in review volume, while purchase defect share declined.

“The rise in critical defects this quarter underscores how market volatility and operational pressure can impact loan quality,” said Nick Volpe, executive vice president at ACES Quality Management. “At the same time, we’re seeing that lenders who invest in automation and proactive quality control are making measurable improvements, particularly in underwriting and compliance.”

Findings for the Q1 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews. The Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

LOGO link for media: https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q1-2025-mortgage-qc-industry-trends-report-reveals-early-signs-of-loan-quality-risk-amidst-mounting-market-pressures/

Three ACES Quality Management subject matter experts selected to speak at leading mortgage, credit union industry conferences

DENVER, Colo., Aug. 14, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced that three senior professionals from its team will participate in major industry conferences throughout September and October, showcasing ACES’ leadership in regulatory compliance, risk management and loan quality.

Image caption: Three ACES Quality Management subject matter experts to speak at leading industry conferences.

Brock Miller, director of business development, will represent ACES at the America’s Credit Unions (ACU) Collections & Bankruptcy School in Louisville, Kentucky. Miller will present during the general session on Monday, Sept. 15, and provide credit union professionals with actionable strategies to improve servicing operations, reduce risk and strengthen compliance with agency and GSE standards.

Amanda Phillips, ACES’ general counsel and executive vice president of compliance, will speak at several key industry events. First, Phillips will attend the ACU Compliance and Risk Council Conference on Sept. 16–18 in San Antonio. The event gathers credit union compliance leaders to address emerging risk and regulatory trends. Her session, “Staying the Course: Why Compliance Still Matters in a Shifting Regulatory Landscape,” will occur at 2:45 p.m. CT on Wednesday, Sept. 17.

Phillips also will be a featured speaker at the ACUMA Annual Conference, Sept. 21–24, in Denver. Her session, “Fair Lending in Action: An Interactive Deep Dive,” will take place at 11 a.m. MT on Tuesday, Sept. 23. Phillips will contribute to discussions on the evolving compliance and lending environment in the credit union mortgage space.

In addition, Phillips will be on panel at the Money20/20 Conference, Oct. 26-29 in Las Vegas. The session, “Audit-Ready Algorithms: Structuring AI for Easy Regulatory Reviews,” will cover how to proactively design AI algorithms with built-in audit readiness, highlighting strategies for clear documentation, explainability frameworks and reducing regulatory friction during compliance reviews.

Sharon Reichhardt, executive vice president of operations at ACES, will speak at the Mortgage Bankers Association (MBA) Compliance and Risk Management Conference, Sept. 28–30 in Washington, D.C. Her session, “Risk Management & QA Track: Clean QC – Nailing GSE Reverification Standards,” will take place at 3:15 p.m. ET on Monday, Sept. 29.

“These speaking engagements underscore ACES’ unwavering commitment to empowering the industry with real-world insight and actionable leadership in compliance, audit and risk management,” said Trevor Gauthier, CEO of ACES Quality Management. “By participating in these critical conversations, we elevate thought leadership and ensure our clients and peers are better equipped to navigate today’s regulatory complexities confidently and precisely.”

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/three-aces-quality-management-subject-matter-experts-selected-to-speak-at-leading-mortgage-credit-union-industry-conferences/

ACES Quality Management strengthens executive team with key promotions in compliance leadership

DENVER, Colo., July 8, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the promotion of two internal compliance leaders: Amanda Phillips to general counsel and executive vice president of compliance, and Savannah Prout to associate vice president of compliance.

Image caption: ACES Quality Management logo.

These strategic promotions underscore ACES’ commitment to maintaining the highest levels of regulatory integrity and internal compliance expertise, reinforcing the company’s role as a trusted partner in financial services quality control.

“With Amanda and Savannah at the helm of our compliance operations, ACES continues to lead with strength, precision and foresight,” said ACES CEO Trevor Gauthier. “These promotions recognize not only their deep expertise but also their vital contributions to our in-house compliance team, helping our clients navigate a complex and sometimes chaotic regulatory environment.”

Phillips brings over two decades of experience in financial services and now serves as general counsel and executive vice president of compliance at ACES. Before joining ACES, she was counsel at Ballard Spahr LLP, advising clients on complex federal and state mortgage lending laws. She was also executive vice president of legal and regulatory compliance at Mortgage Cadence. Before that, she held leadership roles for seven years at WR Starkey Mortgage LLP, now Certainty Home Loans. Her extensive background uniquely positions her to lead ACES’ legal and regulatory strategy as the industry navigates evolving compliance landscapes.

Prout has played a key role in helping ACES clients navigate evolving regulatory requirements and internal compliance issues. As associate vice president of compliance, she will continue to enhance ACES’ ability to anticipate regulatory changes, provide timely updates to users, and expand the available compliance resources through the platform.

ACES’ in-house compliance team plays an essential role in helping clients stay ahead of regulatory developments through a proactive, resource-rich approach. ACES Managed Questionnaires is central to this effort, a dynamic library of standardized, prebuilt loan review checklists developed and maintained by ACES compliance experts. These questionnaires are continuously updated to reflect evolving state and federal regulations and GSE and federal agency guidelines, using responsive logic to simplify the audit process, increase review speed and ensure compliance accuracy.

Supporting this foundation is the ACES Compliance NewsHub, a curated intelligence resource that delivers breaking industry headlines, policy changes and key regulatory deadlines directly to compliance and QC professionals. From ongoing webinars and downloadable tools to hands-on support from in-house experts, ACES offers a full spectrum of practical, accessible resources designed to empower clients with the insight and confidence needed to meet today’s compliance demands.

“Our compliance team does more than interpret regulations. They translate them into actionable tools and support that make a difference every day for our clients,” Gauthier said. “Amanda and Savannah embody that spirit of practical expertise and strategic leadership.”

To explore ACES’ compliance resources and learn more about its leadership, visit https://www.acesquality.com/.

About ACES Quality Management:

LOGO link for media: https://www.acesquality.com/assets/images/aces-logo.svg

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-strengthens-executive-team-with-key-promotions-in-compliance-leadership/

ACES Quality Management Champions Commitment to Lending Excellence at ACES ENGAGE 2025

Annual event spotlights industry leadership, launches 'I Stand for Quality' movement and previews next-gen system enhancements

DENVER, Colo., June 3, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced official launch of its “I Stand for Quality” movement during its annual ACES ENGAGE conference, held May 18–20, 2025 at The Broadmoor Hotel in Colorado Springs.

Image caption: ACES Quality Management.

Bringing together mortgage quality control (QC), risk management and compliance professionals from across the country, ACES ENGAGE 2025 showcased the company’s ongoing leadership in driving operational excellence and regulatory integrity across the financial services industry. The introduction of the “I Stand for Quality” movement served as the event’s centerpiece, mobilizing attendees around a shared commitment to quality-driven lending and servicing practices.

“This movement isn’t just a message. It’s a mission,” said ACES CEO Trevor Gauthier. “By launching ‘I Stand for Quality,’ we’re calling on individuals and institutions to elevate their standards, own their role in delivering excellence and contribute to a culture where quality is embedded in everything we do.”

Throughout the three-day event, attendees participated in expert-led sessions on pressing industry topics such as QC modernization, audit best practices, evolving compliance standards and borrower experience optimization. Peer networking opportunities and hands-on product workshops offered real-time insights into maximizing the impact of the ACES Flexible Audit Technology®.

In addition to the campaign launch, ACES provided attendees with a preview of upcoming enhancements to its platform, highlighting transformative technologies designed to improve how organizations interpret and act on quality-related data. Among these was an exclusive first look at an embedded suite of advanced tools that promise to further strengthen the proactive, data-informed approach ACES champions.

“ACES ENGAGE has always been about more than product. It’s about partnership,” added Gauthier. “This year’s event proved that our community is ready to lead the charge when it comes to raising the bar for quality. With the launch of this movement, we’ve taken a bold step forward together.”

To learn more about the “I Stand for Quality” movement, visit https://www.acesquality.com/istandforquality or follow the I Stand for Quality page on LinkedIn.

About ACES Quality Management:

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-champions-commitment-to-lending-excellence-at-aces-engage-2025/

ACES Q4/CY 2024 Mortgage QC Industry Trends Report finds quarterly defect rate falls to 1.16% as annual loan quality improves

Q4 2024 marks second-lowest defect rate on record while full-year results reflect a 9.5% year-over-year improvement despite lingering compliance and eligibility risks

DENVER, Colo., May 15, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the fourth quarter (Q4) and calendar year (CY) of 2024. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Image caption: Figure 2 from the Q4/CY 2024 ACES Mortgage QC Industry Trends report displays the percentage of loans with critical defects by quarter for each quarter in CY 2023 and CY 2024.

Key findings from the Q4/CY 2024 report include:

The overall Q4 2024 critical defect rate was 1.16%, reflecting a 23.18% decrease from Q3 2024.
CY 2024’s average critical defect rate was 1.52%, down 9.52% from CY 2023.
Of the four major underwriting categories, Assets, Income/Employment and Credit improved in Q4 2024, while Legal/Regulatory/Compliance and Product Eligibility saw increases. On a year-over-year basis, only Income/Employment and Assets saw declines.
In Q4 2024, Legal/Regulatory/Compliance emerged as the leading defect category, followed by a tie between Assets and Income/Employment.
For CY 2024, Income/Employment and Assets were again the most cited defect categories, followed by Credit and Legal/Regulatory/Compliance.
Sub-category analysis for Q4 2024 showed declines in Documentation and Calculation/Analysis defects within the Income/Employment category. Meanwhile, Eligibility-related defects increased in the Income/Employment, Assets, and Credit categories, and Documentation-related defects also rose in the Assets category.
Refinance review share increased in Q4 2024, while purchase review share declined. Refinance defect share increased modestly, while purchase defect share fell.
For CY 2024, FHA review share increased, with defect share decreasing from Q3 to Q4. Conventional review share remained steady, while USDA and VA volume remained low overall.
In Q4, FHA defect share improved, while conventional defect share increased modestly. VA defect share was largely unchanged.
For CY 2024, defect share declined for FHA and USDA loans, increased slightly for conventional loans, and remained flat for VA.

“Lenders made meaningful progress in loan quality in 2024, closing the year with one of the lowest quarterly critical defect rates we’ve ever observed,” said ACES Executive Vice President Nick Volpe. “However, continued volatility across the Legal / Regulatory / Compliance and Insurance categories, as well as within the Income/Employment Eligibility subcategory, highlights the importance of ongoing diligence in quality control efforts.”

Findings for the Q4/CY 2024 ACES Mortgage QC Industry Trends are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

The Mortgage QC Industry Trends Reports are available for free download at https://www.acesquality.com/resources/reports.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;

7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q4-cy-2024-mortgage-qc-industry-trends-report-finds-quarterly-defect-rate-falls-to-1-16-as-annual-loan-quality-improves/

ACES Quality Management Named One of 2025 Best Places to Work in Financial Technology for Third Consecutive Year

DENVER, Colo., May 14, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced that it has been named one of the 2025 Best Places to Work in Financial Technology. The annual awards program recognizes the leading companies in the financial technology sector that foster exceptional workplace experiences and support employee engagement satisfaction.

Image caption: ACES Quality Management.

The program, sponsored by Arizent and conducted in collaboration with Best Companies Group, recognizes organizations that excel in employee engagement, benefits, and workplace culture. This year’s list features 29 companies from the banking, mortgage, insurance, payments and financial advisory sectors.

“Being recognized as one of the Best Places to Work in Fintech for the third consecutive year is a true testament to the incredible talent and dedication of our team,” said ACES CEO Trevor Gauthier. “Their unwavering commitment and collaborative spirit make ACES such an inspiring and fulfilling workplace. We’ve worked hard to foster a culture where individuals feel supported, empowered, and connected to a greater purpose. Our focus on integrating advanced technology into our platform not only drives innovation but also enables our employees to continuously push their limits, fostering deeper engagement and a shared sense of accomplishment. This recognition affirms that we’re heading in the right direction.”

Companies from across the United States entered a two-part survey process to determine Arizent’s Best Places to Work in Fintech. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration and survey process, analyzed the data and determined the final ranking.

For more information on Arizent’s Best Places to Work in Financial Technology program, including full eligibility criteria, visit www.BestPlacestoWorkFinTech.com or contact Penny Crosman at penny.crosman@arizent.com.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-named-one-of-2025-best-places-to-work-in-financial-technology-for-third-consecutive-year/

ACES Quality Management’s Josh Reed Honored as 2025 Rising Star by HousingWire Magazine

Innovative leadership in AI and data integration earns Reed industry recognition

DENVER, Colo., April 1, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the mortgage industry, today announced its Principal Application Architect Josh Reed has been honored among the 2025 HousingWire Rising Stars, which recognizes mortgage and real estate professionals under 40 who have made impactful career decisions driving growth in the industry and at their companies. Reed has been honored as a Rising Star for his outstanding contributions to innovation, efficiency, and compliance in the mortgage industry.

Image caption: 2025 HousingWire Rising Star, Josh Reed.

Reed’s problem-solving capabilities and technical expertise have been instrumental in expanding ACES’ platform to meet the evolving needs of enterprise clients, leading the development of AI-driven solutions that have dramatically improved efficiency and reduced costs. His architectural leadership on key initiatives—such as AI-powered code reviews, enhanced vendor integrations and advanced data reporting solutions—has strengthened ACES’ position as a leader in mortgage quality management. Through his expertise, innovation and mentorship, Josh continues to help shape ACES’ future in financial technology.

“At ACES, we believe innovation is only meaningful when it drives real results for our clients, and Josh Reed exemplifies that mindset,” said ACES President and COO Phil McCall. “His leadership in developing AI-powered solutions, enhancing system integrations and driving data innovation has significantly improved how our clients approach compliance and operational efficiency. This well-earned recognition as a HousingWire Rising Star speaks to Josh’s talent, dedication and the measurable impact he continues to make inside our organization and on behalf of our clients.”

“The housing industry needs leaders—those with ambition, vision, and adaptability to fuel a vibrant housing economy,” said Clayton Collins, CEO of HW Media. “The HousingWire Rising Stars represent the next generation of leaders dedicated to building great organizations, leading teams, and advising clients. Their expertise and vision are accelerating growth, improving client experiences, and creating new opportunities in a competitive market. Together, they’re shaping the future of the industry.”

To view the complete list of HousingWire Rising Stars, visit https://www.housingwire.com/risingstars/

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES Flexible Audit Technology® gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-managements-josh-reed-honored-as-2025-rising-star-by-housingwire-magazine/

ACES Q3 2024 Mortgage QC Trends Report shows ‘sharp rise in insurance defects’ for second time this year

Fluctuations in key underwriting categories reinforce the need for quality control

DENVER, Colo., Feb. 13, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the third quarter (Q3) of 2024. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Image caption: ACES Quality Management.

NOTABLE FINDINGS FROM THE Q3 2024 REPORT INCLUDE THE FOLLOWING:

The overall critical defect rate declined from Q2 to Q3 by nearly 17%, ending the quarter at 1.51%.
Income/Employment was again the leading category of defects at 25%, followed by Assets at 16.67%. Credit and Loan Documentation tied for the third most defects at 12.12% each.
Insurance defects increased more than four-fold from a nominal .65% in Q2 to 3.03% in Q3, demonstrating a volatile pattern since Q1 when the share stood at 8%.
Mirroring the origination environment in Q3, lenders increased their reviews of refinances while defect share declined.
Purchase defect share increased despite a decrease in purchase reviews.
Conventional review share increased slightly in Q3, while FHA, USA and VA loan reviews decreased.
Defects declined significantly for conventional and USDA loans this quarter, while FHA defect share increased by 25%.
VA defect share increased significantly in Q3, though primarily driven by a temporary phenomenon.

“The drop in the overall critical defect rate this quarter is a welcome shift, but the underlying trends tell a more complex story. The sharp rise in insurance defects, combined with fluctuations in key underwriting categories, reinforces the need for lenders to stay agile in their quality control efforts,” said Nick Volpe, executive vice president of ACES Quality Management. “As market conditions evolve, leveraging technology and data-driven insights will be critical to maintaining loan integrity and mitigating future risk.”

Findings for the Q3 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

The Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management:

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q3-2024-mortgage-qc-trends-report-shows-sharp-rise-in-insurance-defects-for-second-time-this-year/

Fannie Mae Vice President Bill Cleary to Speak at ACES Quality Management Conference in May

Fourth annual ACES ENGAGE returns to The Broadmoor Resort in Colorado Springs

DENVER, Colo., Feb. 6, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced that Bill Cleary, vice president of Single-Family Credit Risk Loan Quality at Fannie Mae, will speak at the ACES ENGAGE conference at The Broadmoor Resort in Colorado Springs, Colo., May 18–20, 2025.

Image caption: ACES Quality Management.

Over the past 14 years, Cleary has led the design, development and delivery of loss mitigation strategies for the GSE’s guaranty portfolio, including ensuring servicing alignment with Freddie Mac as directed by FHFA. He was responsible for the development and expansion of Fannie Mae’s automated loss mitigation underwriting engine and, for more than a decade, has overseen all credit-related decisions on loss mitigation files submitted to Fannie Mae for review and approval.

“Having Bill Cleary share his uniquely qualified insights with ACES is truly an honor,” said Trevor Gauthier, CEO of ACES Quality Management. “His appearance at ACES ENGAGE illustrates the importance of this conference at a particularly crucial time in our industry.”

Cleary joins Dr. Edward Seiler, executive director of the Research Institute for Housing at the Mortgage Bankers Association (MBA), and Richard J. Andreano, Jr., partner and practice leader of Ballard Spahr’s Mortgage Banking Group, on the ACES Engage speakers’ roster. The keynote speaker for this year’s event is Michael C. Anthony, the star of “The Hypnotist,” and a bevy of major media productions.

Registration is open for ACES ENGAGE 2025. To secure your spot or learn more about this event, visit https://www.acesquality.com/aces-engage-2025.

About ACES Quality Management:

Over 70% of the top 20 independent mortgage lenders;

7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES Flexible Audit Technology®, gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/fannie-mae-vice-president-bill-cleary-to-speak-at-aces-quality-management-conference-in-may/

ACES Quality Management Named to HousingWire TECH100 for the 11th Time

Mortgage fintech leader snares annual honor for its quality control and compliance solutions

DENVER, Colo., Feb. 4, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the mortgage industry, has been selected for the 11th consecutive year by HousingWire magazine for its annual TECH100 honors list. The magazine chose ACES for the continual innovation of its flagship ACES Quality Management & Control® software.

Image caption: ACES Quality Management.

“The mortgage industry was a different place in 2015 when ACES was first selected for this honor, but what has remained consistent is ACES’ commitment to standing up for loan quality,” said ACES CEO Trevor Gauthier. “After more than a decade of making this prestigious roster, it is gratifying to know that HousingWire continues to recognize how important quality control and risk management are to mortgage lenders’ longevity and vitality.”

During the period covering this nomination (January to October 2024), ACES conducted 7.4 million compliance audits, increasing the company’s audit volume by 18% over the same period in 2023. In addition, ACES increased updates to its Managed Questionnaires in 2024 by 72% and improved its NPS score in 2024 by 8% compared to the previous year. ACES Quality Management & Control® Software is used by over 70% of the top 20 independent mortgage lenders, seven of the top 10 loan servicers, 11 of the top 30 banks, and three of the top five credit unions in the United States.

Read ACES’ winning profile here: https://www.housingwire.com/company-profile/2025-tech100-winner-aces-quality-management/

HousingWire’s TECH100 award seeks to highlight the most innovative technology companies across the housing sector. To view the complete list of winners, visit https://www.housingwire.com/articles/here-are-the-2025-tech100-mortgage-honorees/

About ACES Quality Management:

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-named-to-housingwire-tech100-for-the-11th-time/

ACES Increases Financial Services QC Audit Volume by 15% in 2024, Expands New Client Acquisition by 66%

DENVER, Colo., Jan. 14, 2025 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has sought to support its customers through turbulent market conditions by providing critical technology innovations to its quality control audit suite. The critical enhancements ACES made throughout the year helped support a 15% year-over-year increase in quality control audits conducted across its customer base and achieved 66% growth in new client acquisition.

Image caption: ACES Quality Management.

In 2024, ACES:

Conducted more than 8.8 million quality-focused audits.
Made over 23,000 changes to the ACES Managed Questionnaires, representing a 153% increase over the previous year.
Reviewed 237 regulatory publications.
Added 454 articles to its free Compliance NewsHub, a boost of about 10% over the number published in 2023, along with publishing over 138 calendar items.
Awarded 60 clients official recognition for successfully completing the Certified ACES Administrator (CAA) Program.
Continued to deliver its free Mortgage QC Industry Trends Reports and QC Now webinars to keep financial professionals informed on the latest industry regulatory, compliance and defect trends.

Also in 2024, ACES migrated to a new cloud-based Data Import Tool. Now, customers can seamlessly import data into ACES with a wide range of file options. Additionally, ACES introduced a new feature that allows customers to customize their data retention policies, streamlining compliance and data management to meet industry standards. ACES’ latest product innovation, ACES DATABRIDGE, lets customers use ACES Audit data to support reporting goals, configuring and exporting data to access exactly what they need, when they need it.

To support reverification processes, ACES expanded its library of vendor integrations, adding more sources to reduce manual intervention and boost efficiency. The ACES team rounded out the year by extending state regulatory coverage in mortgage servicing and origination, adding over 2,000 new regulatory test questions to support compliance at the state level.

Other key product releases and enhancements include:

Partnerships with Digilytics, Infrrd and Xactus.
The ACES Call Monitoring Audit Pack for mortgage servicing.
The ACES Deposit Audit Pack to assist financial institutions with meeting the deposit account monitoring requirements from the Federal Deposit Insurance Corporation (FDIC) and other prudential regulators.

“As we step into 2025, I’m thrilled to reflect on the remarkable year of innovation ACES has had,” said ACES CEO Trevor Gauthier. “Though the outlook is uncertain and difficult to predict, prioritizing loan quality and risk management will help lenders bolster profits and reduce scrutiny. With the enhancements and tools we developed in 2024, ACES will be there to support our customers’ compliance goals and quality standards even in turbulent markets.”

ACES added over 20 top lenders including one of the largest banks in the U.S., top 10 credit unions and national service providers. Specifically, ACES expanded its credit union network with the addition of 10 institutions, such as Arizona Financial Credit Union, Lake Michigan Credit Union, and State Employees Credit Union of North Carolina.

Additional 2024 achievements for ACES include:

A decade of recognition as a HousingWire Tech100
Named one of the 2024 Best Places to Work in Financial Technology by both American Banker and the Denver Post.
EVP of Compliance Amanda Phillips named a HousingWire Insider for her operational leadership and expertise.
Speaking engagements for ACES subject matter experts at industry conferences, including ACUMA, America’s Credit Union Lending Conference, MBA Risk Management and MBA Servicing.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-increases-financial-services-qc-audit-volume-by-15-in-2024-expands-new-client-acquisition-by-66/

ACES Q2 2024 Mortgage QC Trends Report Reveals Second Consecutive Increase in Critical Defect Rate

Persistent issues in Income/Employment defects and significant defect growth across all major underwriting categories push defect rate closer to 2% threshold

DENVER, Colo., Nov. 20, 2024 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the second quarter (Q2) of 2024. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software. ACES has altered the timing of this report to better reflect Fannie Mae’s accelerated timeline for post-closing quality control reviews.

Image caption: ACES Quality Management.

Notable findings from the Q2 2024 report include the following:

The overall critical defect rate increased 14.56% to 1.81%, marking the second consecutive quarter of growth.
Income/Employment remains the leading category of defects at 37.01%, followed by Assets at 14.29% and Credit at 9.79%.
Defects increased in all four major underwriting categories, with Income/Employment defects rising the most quarter-over-quarter.
Appraisal defects saw the most significant quarter-over-quarter growth across all categories, increasing by 98.33%.
Insurance defects reversed course from Q1 2024, declining 91.99%.
Lenders continued to prioritize purchase reviews over refinances, with defect share rising 2.71% for purchase transactions and declining 11.66% for refinances.
Conventional and FHA review shares declined slightly this quarter. While VA review share increased somewhat, lenders significantly increased their reviews of USDA loans in Q2.
FHA and VA loan performance improved tremendously over Q1, declining 35.26% and 56.57%, respectively. Conventional defect share increased by 13.59%, but the largest area of concern this quarter is USDA loan defects, which increased by 370.9%.

“This quarter’s rise in critical defects signals that lenders need to double down on quality control efforts, especially as volumes grow,” warned Nick Volpe, EVP of ACES Quality Management. “While the industry’s resilience is evident, the increased scrutiny of income and other key underwriting areas reminds us of the complexities in today’s lending landscape. Proactive adoption of digital tools is key to maintaining high standards and navigating an environment where even minor lapses can impact long-term performance.”

Findings for the Q2 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

The Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-q2-2024-mortgage-qc-trends-report-reveals-second-consecutive-increase-in-critical-defect-rate/

ACES Quality Management now supplies audit technology to six of the top 20 largest U.S. credit unions

New clients - including State Employees Credit Union of North Carolina, Lake Michigan Credit Union and Arizona Financial Credit Union - choose ACES to bolster risk management, member service

DENVER, Colo., Nov. 12, 2024 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the addition of 10 credit unions to its growing customer base. These organizations leverage ACES Quality Management & Control Software® to improve quality and mitigate risk across multiple internal areas, including mortgage lending, consumer lending, deposit accounts and more.

Image caption: ACES Quality Management.

Credit unions have moved onto the ACES platform to automate quality control and build a second line of defense to support mortgage and consumer lending. ACES Quality Management & Control Software streamlines auditing workflow to improve speed, find pockets of risk and enhance the member experience. Robust quality, root cause and trend reporting assists with regulatory, executive and investor requirements, while the ACES compliance engine automates over 14,000 regulatory tests for mortgage origination, servicing and consumer lending.

“For over a century, credit unions have thrived by staying true to their mission of serving members with transparency and integrity,” said ACES CEO Trevor Gauthier. “At ACES, we help them continue that proud legacy with a unified platform that supports credit unions of all sizes in maintaining the highest standards of quality for their mortgage and consumer lending members. The ACES platform not only streamlines internal processes but also offers a comprehensive view of lending quality—empowering executives and staff to uphold the trust their members have placed in them and affirming regulators’ confidence in their lending practices.”

The additions to ACES’ client roster include:

Arizona Financial Credit Union
Lake Michigan Credit Union
State Employees Credit Union of North Carolina

“Moving to the ACES platform has allowed our internal quality control team to maneuver through a large volume of audits with ease and accuracy,” said Patrick Smith, senior director of operations administration at Arizona Financial Credit Union. “It has been a game-changer for our leadership team to gain useful insights into common errors, and it has allowed for more robust and effective coaching opportunities.”

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-now-supplies-audit-technology-to-six-of-the-top-20-largest-u-s-credit-unions/

Red Bull Give a Grip with Olympian Natalia Grossman is Coming to Movement RiNo in Denver

Exclusive Fireside Chat and Climbing Clinic to Inspire New Climbers and Introduce Others to the Fitness Community

DENVER, Colo., Oct. 22, 2024 (SEND2PRESS NEWSWIRE) — Movement Climbing Yoga and Fitness, the nation’s largest community of indoor climbing, yoga and fitness facilities, is thrilled to announce a special event featuring Red Bull athlete and Olympian Natalia Grossman at their Movement RiNo gym in Denver on Sunday, October 27, 2024, from 11 a.m. to 3 p.m.

Photo caption: Red Bull athlete and Olympian Natalia Grossman.

The new program, called Red Bull Give a Grip, is designed to inspire and ignite a passion for climbing among new and seasoned athletes alike. Red Bull Give a Grip was created by Natalia to aid those who might have limited access to gyms and gear, and who have not traditionally seen themselves in the sport of climbing.

Attendees will enjoy an intimate fireside chat with Natalia, followed by a Q&A session, giving participants a chance to hear directly from one of the world’s top climbers. Movement members and guests will also have the rare opportunity to climb alongside Natalia, while those new to the sport can participate in a Bouldering 101 clinic led by certified Movement instructors.

EVENT DETAILS:

Location: Movement RiNo, 3201 Walnut St, Suite 107, Denver, CO 80205
Date & Time: Sunday, October 27, 2024, 11 AM – 3 PM
Event Schedule:
- 11:00 AM – Check-in
- 11:30 AM – Fireside chat with Natalia Grossman, followed by Q&A
- 12:00 PM – Climbing clinic with Natalia and Movement instructors
- 2:00 PM – Light bites and mingling

“We are incredibly excited to host Natalia Grossman, and the Red Bull Give a Grip program for this special event,” said Andrew Fraser, Gym Director of Movement RiNo. “At Movement, our commitment is to provide a supportive, transformative, and fun environment for everyone—whether you’re an experienced climber or just starting out. We want to break down barriers and make climbing more accessible, no matter what obstacles may exist. This event with Natalia perfectly aligns with our Move with Purpose program.”

The event is free to attend but space is limited, so be sure to sign up early.

Get more information and register for the event HERE https://app.rockgympro.com/b/widget/?a=offering&offering_guid=4d33c645b160470fb34db5907178bada&random=66eddb7a8356c&iframeid=&mode=p

About Natalia Grossman:

Natalia Grossman is an Olympic climber and world champion, having risen to the top of the sport at a young age. Her career took off in 2021 when she became the bouldering world champion, earning widespread recognition for her impressive performances on both the national and international stage. Natalia’s passion for climbing began at age 6, and she continues to inspire climbers around the world with her determination, strength, and humility.

About Movement Climbing, Yoga and Fitness:

Movement is the largest nationwide community of indoor climbing gyms. Every Movement facility is committed to growing the climbing community through a shared vision to empower personal transformation. Movement gyms feature bouldering, top-roping, lead climbing, and amenities like yoga studios, functional fitness, cardio zones, a sauna, and climbing gear shops. Each facility caters to participants of all abilities – from competitive athletes to weekend adventurers and families.

Learn more: https://movementgyms.com/why-us/move-with-purpose/

NEWS SOURCE: Movement Climbing Yoga and Fitness

This press release was issued on behalf of the news source (Movement Climbing Yoga and Fitness), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/red-bull-give-a-grip-with-olympian-natalia-grossman-is-coming-to-movement-rino-in-denver/

A Mile Above: TMC Denver Concludes with Tangible Enthusiasm for The Future of the Mortgage Industry

DENVER, Colo., Oct. 21, 2024 (SEND2PRESS NEWSWIRE) — The Mortgage Collaborative (TMC) proudly reflects on the success of A Mile Above: TMC Denver, a conference environment renowned for its ability to adapt to the evolving landscape of the mortgage industry by fostering collaboration and innovation among attendees. The event, which took place from September 7-10, 2024, provided a truly memorable experience, beginning with an energetic opening reception at Meow Wolf and concluding with a stunning sunset reception at Red Rocks Trading Post.

Photo caption: TMC members conclude A Mile Above during reception at Red Rocks Trading Post.

Hosted at the Hyatt Regency Denver at the Colorado Convention Center, the venue provided a prime location for attendees to connect while exploring the vibrant bars and restaurants in the heart of Downtown Denver. The greater number of lender companies in attendance compared to vendor partners led to valuable insights and productive discussions

“At TMC Denver, we’ve been tackling critical industry challenges like scalability, boosting volume, and enhancing automation alongside top-tier lenders and vendors,” said Brad Ketcher, Director of Strategic Initiatives at Ignite Integration Solutions, Inc.

EVENT HIGHLIGHTS:

$100,000 Hour: Attendees exchanged revenue-boosting and cost-saving strategies, generating significant value for both lenders and partners.
Keynotes: Jeff Salzenstein delivered an inspiring session on mastering leadership and Alex Joyner, Director of Marketing at First Option Mortgage, shared practical insights on personalizing ChatGPT for mortgage professionals.
Showcases: Live vendor demonstrations offered lenders a glimpse into how products work with samples of how they help businesses.
TMC Tech Fund Mortgage Tech Day: Sponsored by Docutech, this session allowed lenders to explore and vote on cutting-edge technologies pitched by five startups, keeping them at the forefront of industry innovation. Inflooens was voted ‘Top Startup’ and awarded a cash prize, signaling its strong alignment with the future direction of the mortgage industry.

NETWORKING AND COLLABORATION AT ITS BEST

TMC’s signature Collaboration Labs are confidential peer advisory groups designed to provide a safe space for working through challenges and fostering deep connections among participants. In Denver, 46% of conference attendees took part in a Collaboration Lab.

“Feedback from the labs regarding tech vendors will provide valuable insights to guide my upcoming decisions,” said Dan Felix, VP of Mortgage Services at Fairwinds Credit Union.

INDUSTRY EXCELLENCE AWARDS

Individuals and companies within the TMC family who contributed excellence to the network were recognized with awards. The Lenders Choice Awards are vendor partner awards voted on by lenders:

Certified Credit won Best in Customer Service because “They made the process very simple and did most of the heavy lifting. Couldn’t have asked for it to go more smoothly.”
LoanPASS was awarded Best Onboarding Process for “…having a great new tech PPE in a mature industry segment, making a typically complex product easy to understand and configure. Bill, Patricia, and Derek were incredibly helpful and accessible throughout the sales cycle, onboarding, and LOS connectivity. Great team and product.”
iEmergent was voted best in Thought Leadership, Creativity, and Innovation. A lender said, “They’ve been a valuable partner in helping us serve under-served communities across all our markets. Their commitment to this mission shows through their prompt, thorough, knowledgeable, and personable customer service. With great value for the quality of service, they consistently provide accurate, actionable data for strategic decisions.”

TMC also recognized exceptional lenders for their reliability and contribution to the network.

Mortgage Financial Services won the Team Award for their readiness to collaborate as a team.
- “Everyone at Mortgage Financial Services is always more than willing to help TMC members. They are happy to lend their expertise to any discussion, whether it be in our Working Groups or at conference. We are so thankful to have them as part of the TMC Family,” Angie Scarfino, TMC Member Benefit Advocate.
Joe Leone of Genesee Regional Bank was honored with the Mindfulness Award for his thoughtful contributions in supporting peers within the network. “Joe is humble, kind, and thoughtful. He’s always eager to lead discussions, share resources, and offer his expertise. He’s helped many lenders with policy changes, vendor vetting, and collaborative problem-solving. Joe is a great example of the leader our industry needs!” Ashliegh Alexander, TMC Member Benefit Advocate.
Teresa Rose of Western Ohio Mortgage was honored with the Collaborative Award in recognition of her unwavering dedication, generously offering her time, resources, knowledge, and support to others. “Teresa is the voice everyone wants to hear. She has a deep understanding of navigating the ups and downs of our industry. Whether leading a call, sharing resources, or speaking at conferences, she’s always ready to lead. We’re grateful for her collaborative spirit and her example of the pay-it-forward culture at TMC,” Ashleigh Alexander, TMC Member Benefit Advocate.

LOOKING AHEAD: 12 DAYS OF TMC

Building on the momentum of Denver, TMC will return with its virtual event, 12 Days of TMC, from December 2-17, 2024. Stay tuned for updates by following TMC on LinkedIn or visiting www.mortgagecollaborative.com.

About The Mortgage Collaborative:

The Mortgage Collaborative (TMC) is a member-driven organization dedicated to empowering mortgage lenders across the U.S. through networking, education, and advocacy. By fostering an environment of collaboration and innovation, TMC supports the success of its members, ensuring they thrive in a rapidly evolving industry. For more information, visit https://www.mortgagecollaborative.com/.

NEWS SOURCE: The Mortgage Collaborative

This press release was issued on behalf of the news source (The Mortgage Collaborative), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/a-mile-above-tmc-denver-concludes-with-tangible-enthusiasm-for-the-future-of-the-mortgage-industry/

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Tag Archives: Denver Business

ACES Quality Management launches ACES Population Testing

Kiosk and POS Market Report ‘TIGER 2026’ Released with RetailNOW 2026 Event

Report offers multi-faceted insight on self-service kiosk industry’s double-digit growth

New Research: Healthspan Is a Growing Priority for Senior Living

ACES Q4 and CY 2025 Mortgage QC Industry Trends Report shows critical defect rate falls to annual low

ACES Quality Management Named One of 2026 Best Places to Work in Financial Technology for Fourth Consecutive Year

ACES Quality Management Vice President of Marketing Romina Cusenza named 2026 Progress in Lending Trailblazers in Sales, Marketing and PR award winner

DealCycl Company Now Generally Available, Shipping Day-One Agent-Native Cap Table Platform on All Paid Plans

RespondWell Launches First Telemedicine Platform Built Exclusively for First Responders

ACES Quality Management to present at CU:REALM Live 2026 conference in Atlanta

ACES Quality Management brings ACES ENGAGE to San Diego and Charlotte with 2026 regional workshops

A Single Morning. A Lifetime of Consequences.

ACES Q3 2025 Mortgage QC Industry Trends Report shows concentrated rise in critical defects as income and compliance findings increase

ACES Quality Management Acquires Basecap Analytics, Expanding Enterprise Data Quality Capabilities

ACES Quality Management Grows Audit Volume and Market Share, Advances AI Innovation and Industry Leadership in 2025

ACES Quality Management Announces General Availability of ACES DATABRIDGE for Enterprise Data Portability

ACES Q2 2025 Mortgage QC Industry Trends Report shows modest rise in critical defect rate as refinance complexity tests loan quality

Fysin Hair launches Black Friday early access with 20% off sitewide

ACES Quality Management Launches ACES Intelligence™, Redefining Mortgage and Financial Services Quality Control with AI

GOLFTEC Partners with True Sync Media Inc. to Launch GOLFTEC TV, Enhancing the In-Center Experience

ACES Q1 2025 Mortgage QC Industry Trends Report reveals early signs of loan quality risk amidst mounting market pressures

Three ACES Quality Management subject matter experts selected to speak at leading mortgage, credit union industry conferences

ACES Quality Management strengthens executive team with key promotions in compliance leadership

ACES Quality Management Champions Commitment to Lending Excellence at ACES ENGAGE 2025

ACES Q4/CY 2024 Mortgage QC Industry Trends Report finds quarterly defect rate falls to 1.16% as annual loan quality improves

ACES Quality Management Named One of 2025 Best Places to Work in Financial Technology for Third Consecutive Year

ACES Quality Management’s Josh Reed Honored as 2025 Rising Star by HousingWire Magazine

ACES Q3 2024 Mortgage QC Trends Report shows ‘sharp rise in insurance defects’ for second time this year

Fannie Mae Vice President Bill Cleary to Speak at ACES Quality Management Conference in May

ACES Quality Management Named to HousingWire TECH100 for the 11th Time

ACES Increases Financial Services QC Audit Volume by 15% in 2024, Expands New Client Acquisition by 66%

ACES Q2 2024 Mortgage QC Trends Report Reveals Second Consecutive Increase in Critical Defect Rate

ACES Quality Management now supplies audit technology to six of the top 20 largest U.S. credit unions

Red Bull Give a Grip with Olympian Natalia Grossman is Coming to Movement RiNo in Denver

A Mile Above: TMC Denver Concludes with Tangible Enthusiasm for The Future of the Mortgage Industry