Tag Archives: enterprise quality management and control software

ACES Quality Management now supplies audit technology to six of the top 20 largest U.S. credit unions

New clients - including State Employees Credit Union of North Carolina, Lake Michigan Credit Union and Arizona Financial Credit Union - choose ACES to bolster risk management, member service

DENVER, Colo., Nov. 12, 2024 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the addition of 10 credit unions to its growing customer base. These organizations leverage ACES Quality Management & Control Software® to improve quality and mitigate risk across multiple internal areas, including mortgage lending, consumer lending, deposit accounts and more.

Image caption: ACES Quality Management.

Credit unions have moved onto the ACES platform to automate quality control and build a second line of defense to support mortgage and consumer lending. ACES Quality Management & Control Software streamlines auditing workflow to improve speed, find pockets of risk and enhance the member experience. Robust quality, root cause and trend reporting assists with regulatory, executive and investor requirements, while the ACES compliance engine automates over 14,000 regulatory tests for mortgage origination, servicing and consumer lending.

“For over a century, credit unions have thrived by staying true to their mission of serving members with transparency and integrity,” said ACES CEO Trevor Gauthier. “At ACES, we help them continue that proud legacy with a unified platform that supports credit unions of all sizes in maintaining the highest standards of quality for their mortgage and consumer lending members. The ACES platform not only streamlines internal processes but also offers a comprehensive view of lending quality—empowering executives and staff to uphold the trust their members have placed in them and affirming regulators’ confidence in their lending practices.”

The additions to ACES’ client roster include:

Arizona Financial Credit Union
Lake Michigan Credit Union
State Employees Credit Union of North Carolina

“Moving to the ACES platform has allowed our internal quality control team to maneuver through a large volume of audits with ease and accuracy,” said Patrick Smith, senior director of operations administration at Arizona Financial Credit Union. “It has been a game-changer for our leadership team to gain useful insights into common errors, and it has allowed for more robust and effective coaching opportunities.”

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

This press release was issued on behalf of the news source (ACES Quality Management), who is solely responsible for its accuracy, by Send2Press Newswire. Image, if any, was provided by the news source and not this website or the wire service. Information is believed accurate, as provided by the news source, but is not guaranteed.

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-now-supplies-audit-technology-to-six-of-the-top-20-largest-u-s-credit-unions/

ACES Quality Management Announces Preliminary Speaker Line-up for ACES ENGAGE 2025

Fourth annual event returns to The Broadmoor Resort in Colorado Springs

DENVER, Colo., Oct. 9, 2024 (SEND2PRESS NEWSWIRE) — ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its speaker line-up for the upcoming ACES ENGAGE conference, taking place at The Broadmoor Resort in Colorado Springs, Colo., May 18 – 20, 2025.

Image caption: ACES Quality Management.

The keynote speaker for this year’s event is interactive mentalist, hypnotist, and award-winning speaker Michael C. Anthony. As seen on CBS, ABC, NBC, FOX, CNN and WB, Anthony has performed worldwide with his one-person show, Hypnotized Live. After a global search, Anthony was chosen for the role of “The Hypnotist” in The Illusionists, a touring production that has played on Broadway, London’s West End and around the world. He is also the founder of Stage Hypnosis University, where he mentors students on how to perform stage hypnosis in a responsible and entertaining way, and the author of the best-selling book “Body Language Secrets, How to Read Minds by Reading Bodies.”

In addition to Anthony, ACES has assembled a notable line-up of thought leaders and industry experts for this year’s event, including:

Edward Seiler, executive director of the Research Institute for Housing at the Mortgage Bankers Association (MBA);
Richard J. Andreano, Jr., partner and practice leader of Ballard Spahr’s Mortgage Banking Group; and
A Fannie Mae representative to be announced.

“ACES ENGAGE 2025 is a must-attend event for financial services quality control and risk management professionals. The expertise and insights shared by our exceptional line-up of industry leaders will directly address the unique challenges these professionals face today,” said Trevor Gauthier, CEO of ACES Quality Management. “From evolving regulations to cutting-edge technological advancements, this event equips attendees with critical tools, strategies, and networking opportunities to stay ahead in an ever-changing landscape. By harnessing advanced technologies within our enterprise solutions, we empower participants to drive innovation and success, enhance quality and mitigate risk.”

Registration is now live for ACES ENGAGE 2025. To secure your spot or learn more about this event, visit https://www.acesquality.com/aces-engage-2025.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

Over 70% of the top 20 independent mortgage lenders;
7 of the top 10 loan servicers;
11 of the top 30 banks; and
3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

NEWS SOURCE: ACES Quality Management

To view the original story, visit: https://www.send2press.com/wire/aces-quality-management-announces-preliminary-speaker-line-up-for-aces-engage-2025/

ACES Quality Management Taps Mortgage and Financial Services QC/Risk Experts to Headline 2023 ACES ENGAGE

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its speaker lineup for the upcoming ACES ENGAGE conference, taking place at the historic Broadmoor Hotel in Colorado Springs, May 17 - 19, 2023.

ACES has carefully curated this year's ACES ENGAGE lineup to provide attendees the opportunity to learn from industry experts and thought leaders. 2023 ACES ENGAGE Speakers to include: the Mortgage Bankers Association's Chief Economist and Senior Vice President Michael Fratantoni, Ballard Spahr Partner and Mortgage Banking Group Practice Leader Richard J. Andreano, Jr., Fannie Mae's Senior Director in Single Family Risk Loan Quality Candace Kubida and keynote speaker Jeff Evans, an adventurer and expedition leader.

"Last year's ACES ENGAGE event was a huge success, and we strive to make each year even better. We are confident this speaker lineup will help attendees expand both personally and professionally," ACES CEO Trevor Gauthier said. "With fraud up nearly 20% and the cost of corrections rising, lenders need to shore up their defenses. ACES ENGAGE will leave attendees with a deeper understanding of proactive quality assurance and compliance and strategies to protect loan quality and mitigate risk."

ACES ENGAGE will offer a mix of general session presentations, panel discussions and social activities. Attendees have the opportunity to learn from industry experts and thought leaders, network and leave with the knowledge necessary to increase efficiencies, improve productivity and further quality at their organizations.

Register to attend ACES ENGAGE and learn more at https://www.acesquality.com/aces-engage-2023

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its speaker lineup for the upcoming ACES ENGAGE conference, taking place at the historic Broadmoor Hotel in Colorado Springs, May 17 - 19, 2023.

Related link: https://www.acesquality.com/

ACES Quality Management expands client base by 22% in 2022

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the company had record growth increasing its client base by 22% amidst significant market volatility. The company also made numerous updates to its ACES Quality Management & Control® software and its free Compliance NewsHub resource, in addition to launching its inaugural ACES ENGAGE conference.

"2022 was an extremely challenging year for mortgage and financial services professionals, and with the decline in mortgage originations and other pressing economic factors, it was encouraging to see lenders and financial institutions continuing to invest in loan quality and risk mitigation," ACES CEO Trevor Gauthier said. "Given that the challenges we faced in 2022 are expected to extend into 2023, protecting the integrity and liquidity of the assets mortgage lenders and financial institutions are able to produce in today's market is more critical than ever. At ACES, we strive to support mortgage origination, consumer lending, loan servicing and wealth management and more through our robust quality management and control platform and serve as a resource so that all lenders - not just our clients - can keep loan quality and compliance at the forefront of their operations."

ACES launched a new compliance-driven oversight process for ACES CONNECT users via a role-based permission system. Launched last year, ACES CONNECT provides users with the ability to self-remediate audit findings, access reporting and trending data, review audit documents and manage corrective action plans in coordination with their organization's risk department. In addition, ACES CONNECT allows users to have access to the ACES quality control (QC) reporting to provide easy-to-view analytics for senior management along with any designated third parties. ACES was also among the first to update its reporting library within ACES Quality Management & Control software to align with Fannie Mae's reporting recommendations.

In May 2022, ACES ENGAGE brought the nation's top financial services quality management professionals together to discuss industry trends and best practices. ACES ENGAGE will take place again this May in Colorado Springs.

The organization also continued to make efforts to give back through ACES CARES. Established in 2018, ACES CARES encourages employees to make a positive difference in the community through volunteering, outreach and financial contributions to charities and causes close to their hearts. In 2022, the ACES team donated over 1,181 hours of paid and unpaid volunteer hours. Since the program's inception, ACES Quality Management and its staff have donated a total of $33,750 to 58 organizations. ACES CARES offers a dollar-for-dollar match of employee donations to U.S.-registered 501(c)(3) charitable organizations of their choice, the program also supports employees' wellness and community involvement programs.

Additional 2022 achievements for ACES include:

* Producing its free quarterly Mortgage QC Trends Report;

* Executive Vice President of Operations Sharon Reichhardt being named a 2022 HousingWire Insider;

* Presence on HousingWire magazine's 2022 Tech100 Mortgage list;

* Enhancing visibility of question codes within ACES Managed Questionnaires;

* Releasing a new servicing-focused multi-answer managed questionnaire and

* Published 3600 changes and additions to ACES Managed Questionnaires and

* Added and reviewed over 950 articles to the ACES Compliance NewsHub along with close to 200 calendar items.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the company had record growth increasing its client base by 22% amidst significant market volatility. The company also made numerous updates to its ACES Quality Management & Control® software and its free Compliance NewsHub resource, in addition to launching its inaugural ACES ENGAGE conference.

Related link: https://www.acesquality.com/

Financial Center First Credit Union Selects ACES Quality Management & Control to Improve Consumer Loan Quality

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Financial Center First Credit Union (FCFCU) has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support quality control (QC) audits for FCFCU's consumer lending channels.

"As a credit union, delivering value back to members is of the utmost importance, and part of that equation is ensuring loan quality is of the highest standards," said ACES CEO Trevor Gauthier. "ACES enables FCFCU to easily assess and improve the quality of its consumer lending production, thus upholding its commitment to excellence in member service."

ACES supports FCFCU's quality assurance, quality control and internal audit processes across all its consumer lending channels. ACES flexible technology allows FCFCU to track loan quality and effectively and quickly identify, communicate and remediate exceptions with ease.

"ACES has significantly improved the ability of our internal quality assurance program to identify, communicate and remediate exceptions quickly for both new member accounts and our consumer lending division," said Jennifer Rue, chief risk officer at FCFCU.

About FCFU

For 69 years, Financial Center First Credit Union has been serving its members and the community of Central Indiana. FCFCU is a member-owned, not-for-profit, co-operative whose members receive financial benefits in the form of lower loan rates, higher savings rates, and lower fees than banks. For more information, visit https://www.fcfcu.com/.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Financial Center First Credit Union (FCFCU) has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support quality control (QC) audits for FCFCU's consumer lending channels.

Related link: https://www.acesquality.com/

Minnesota Housing Finance Agency partners with ACES Quality Management & Control

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the Minnesota Housing Finance Agency has selected ACES' flagship platform ACES Quality Management & Control® software to support its mortgage origination compliance and quality control (QC).

The Minnesota Housing Finance Agency finances and advances affordable housing opportunities for residents with low and moderate incomes throughout the state. The agency offers products and services to help Minnesotans buy and fix up their homes and supports the development and preservation of affordable rental housing through both financing and long-term asset management, all of which help build stronger communities and stabilize the lives of Minnesotans who are financially challenged.

"Minnesota Housing has helped build communities by providing affordable housing and finance options for over 50 years," said ACES CEO Trevor Gauthier. "We are proud to partner with them to ensure quality is built into the loan manufacturing process and their customers receive the highest quality lending experience."

ACES Quality Management & Control software enables financial institutions of all sizes to adequately manage the volume peaks and valleys to ensure quality and compliance throughout their operations while providing the flexibility to scale as volumes change. With ACES Flexible Audit Technology®, QC providers can configure the system to meet its specific needs to improve productivity and quality while controlling costs and risk.

About ACES Quality Management:

ACES Quality Management® is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the Minnesota Housing Finance Agency has selected ACES' flagship platform ACES Quality Management & Control® software to support its mortgage origination compliance and quality control (QC).

Related link: https://www.acesquality.com/