Tag Archives: warranty services

3D Chess Media Unveils the Latest Analysis of the Evolving Car Extended Warranty Landscape in the Age of Electric and Autonomous Vehicles

LAS VEGAS, Nev. /ScoopCloud/ -- In a comprehensive industry analysis, 3D Chess Media has released a detailed report on the significant shifts occurring in the car extended warranty market, driven by the rapid evolution of electric and autonomous vehicles. This in-depth exploration sheds light on the changing dynamics of automotive warranties in response to new technological advancements.

Key Findings: A Shift Towards Electronic and Software Coverage

The report highlights a pivotal move away from traditional mechanical failure coverage, underscoring the increased importance of electronic systems and software components in modern vehicles.

Significant findings include:

* Increase in Electronic-Related Claims: There's a noticeable surge in claims related to electronic components, marking a departure from traditional mechanical issues.

* Software Malfunctions: An emerging area of concern where firmware and software issues are becoming more prevalent in electric and autonomous vehicles.

Economic and Consumer Implications of the New Warranty Landscape

3D Chess Media's analysis delves into the economic repercussions of this shift. Key insights include:

* Cost Redistribution: A decrease in engine-related repairs, contrasted with an increase in expenses related to electronic and sensor maintenance.

* The Manufacturer's Dilemma: A need to balance extended warranty pricing to remain attractive to consumers while reflecting the new cost structures.

Consumer Perception and Expectations in a Changing Market

The analysis also identified how consumer perceptions are evolving in this new era. With electric and autonomous vehicles becoming more common, consumers are reassessing the value of extended warranties. They are increasingly seeking comprehensive coverage that includes software updates, battery longevity, and sensor malfunctions.

Conclusions: Navigating the Future of Car Extended Warranties

3D Chess Media concludes that the car extended warranty industry stands at a critical juncture, necessitating significant adaptation to keep pace with the influx of electric and autonomous vehicles. As the industry recalibrates to meet these new demands, adaptability, foresight, and agility will be crucial for those steering its future.

Learn more about 3D Chess Media at: https://3dchessmedia.com/

In a comprehensive industry analysis, 3D Chess Media has released a detailed report on the significant shifts occurring in the car extended warranty market, driven by the rapid evolution of electric and autonomous vehicles. This in-depth exploration sheds light on the changing dynamics of automotive warranties in response to new technological advancements.

Related link: https://3dchessmedia.com/

After, Inc. just published a first-of-its-kind ‘Warranty Claims Scoring 101’ guide, giving manufacturers an in-depth look at how automated claims scoring is transforming the industry

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in Warranty Services since 2005, developed a "Warranty Claims Scoring 101" guide, leveraging the expertise of its world-class Warranty Analytics team and over 17 years of claim scoring experience. Warranty Claims Scoring is a discipline not widely understood. Few in the industry know how these models are built and implemented, and the significant cost savings they can deliver. After, Inc. developed this guide to educate manufacturers, specifically now, when high inflation, layoffs, and supply chain issues are accelerating the need for warranty business transformation.

After, Inc.'s Group Director of Analytics, Dan Adelsberg, widely respected in the industry for his warranty-specific expertise, helped create this guide.

"What we see when we analyze clients' current systems is their use of basic business rules to process warranty claims," said Adelsberg. "For example, one manufacturer might automatically approve all claims below a certain cost. Another might check whether labor and parts costs are accurate, but neglect to compare those costs across similar dealers in its network. These examples and many others like them illustrate the need for more sophisticated claims scoring models - models that can better identify anomalies and save manufacturers millions in claim costs every year."

After, Inc.'s "Warranty Claims Scoring 101" guide covers:

* What is warranty claims scoring?

* How does it work?

* What challenges does claims scoring solve?

* How do I implement it?

* What results should I expect?

Download a copy at https://learn.afterinc.com/warranty-claims-scoring-101.

About After, Inc.:

After, Inc. (afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg(r), QuickCover(r), QuickClaim(r), QuickInsight(r), and QuickRenew(r).

Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc., a global leader in Warranty Services since 2005, developed a "Warranty Claims Scoring 101" guide, leveraging the expertise of its world-class Warranty Analytics team and over 17 years of claim scoring experience. Warranty Claims Scoring is a discipline not widely understood. Few in the industry know how these models are built and implemented, and the significant cost savings they can deliver.

Related link: https://afterinc.com/

Armadillo x Beycome: Expanding the real-estate ecosystem

MIAMI, Fla. /ScoopCloud/ -- Pioneering homeowner-centric tech startups Armadillo, a modern tech-enabled home warranty platform, and beycome, a leading tech-enabled digital real estate platform, have launched a partnership to provide homeowners and soon-to-be homeowners with an additional tool to facilitate the home selling experience.

This collaboration provides beycome's 'seller' clients with the ability to add an Armadillo home warranty in-app to reduce friction for the seller and move the transaction along more smoothly and efficiently. Armadillo's product also provides support via seller's coverage, which covers the cost of appliance/system breakdowns that may occur leading up to a closing date.

"Armadillo's value proposition goes arm-in-arm with beycome and their client base. Adding an Armadillo plan removes any uncertainties around potential breakdowns of home appliances/systems and removes obstacles that could hinder a sale. Armadillo x Beycome means that properties sell more quickly and at a higher value," said Armadillo CEO Matan Slagter.

"Our partnership with Armadillo aligns with our goal of making real estate transactions as stress-free as possible, and this home warranty plan is a critical component of that effort," said beycome CEO Nico Jodin. "We quickly discovered we share a fundamental ethos and circumstance: the inception of both companies was a response to the industry standard that just wasn't cutting it. We were both driven to do things differently and we knew there would be an opportunity in the future to do something meaningful together."

In December 2022, Armadillo and Beycome began work on an integration, and hit the market in under 2 weeks. When the Armadillo x Beycome collab dropped - despite it being during the slowest real estate season - home sellers jumped to add Armadillo coverage to their listings.

Armadillo and Beycome are next-generation platforms for homeowners and sellers. With the Armadillo x Beycome partnership, the platforms make buying and renting a home easier, faster, cheaper and fair by helping buyers and renters through every step of the process, consolidating it all in one digital platform and putting commission dollars back in the sellers' pocket.

ABOUT BEYCOME:

Beycome is a real estate technology platform that revolutionized the process of buying and selling homes. By eliminating the need for a real estate agent, beycome allows users to digitally purchase or sell their home and everything in between, resulting in significant cost savings on commissions. Since its launch in July 2020, beycome has closed 5,700 properties worth $1.7 billion, saving users over $51 million in commissions. With a remarkable pace of one property closing every 40 minutes, beycome is a modern, faster, easier, and cheaper alternative For Sale by Owner or traditional real estate practices. It is worth noting that beycome operates entirely without in-house realtors.

Learn more by visiting https://www.beycome.com/ or sending an email to press@beycome.com for media or partnership inquiries.

ABOUT ARMADILLO:

Armadillo is a technology company that offers home warranty plans designed for a new generation of homeowners. Founded in 2021 by Matan Slagter and Lansdon Robbins, Armadillo's mission is to provide an effortless homeownership experience. Armadillo plans are available nationwide. Learn more by visiting www.armadillo.one or sending an email to info@armadillo.one for media or partnership inquiries.

Pioneering homeowner-centric tech startups Armadillo, a modern tech-enabled home warranty platform, and beycome, a leading tech-enabled digital real estate platform, have launched a partnership to provide homeowners and soon-to-be homeowners with an additional tool to facilitate the home selling experience.

Related link: https://www.beycome.com/

After, Inc. Partners with ENVE to Offer a Seamless Registration Process to its Dealers and Customers

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today that ENVE (enve.com) will utilize QuickReg® to provide a seamless post-sale registration experience to its dealers and customers. ENVE Composites designs, manufactures, and markets handmade carbon fiber bicycle rims and components, and custom bikes (through its premium dealer network) and is highly respected amongst professional riders and biking enthusiasts for its engineering, innovation and customer service and support.

"Our partnership with ENVE has been really collaborative, as we share the same focus on customer service excellence," says Nate Baldwin, CEO of After, Inc. "The ENVE team came to us with a desire to improve their product registration process and better know their end customers. We proposed a solution that would aggregate and match order data, shipping data, and data from ENVE's customer and dealer portals in real-time, automatically pre-register them, and send the registration data back to the portals. The solution incorporates our QuickReg® platform - combined with a customized AI-driven matching algorithm and decades of database integration and cleansing expertise - to deliver the ideal solution."

"We couldn't be more thrilled about working with After, Inc. Their knowledge of the post-sale lifecycle from registration to repurchase is unsurpassed," says Jake Pantone, VP of Product & Brand, Enve Composites. "We shared our goals for a more automated registration solution that could drive higher registrations and ongoing customer engagement - and After, Inc. did not disappoint. We can't wait to roll this solution out to our dealers and customers in the next few weeks."

About After, Inc.

After, Inc. ( https://www.afterinc.com/ ) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

QuickSuite - our customer experience technology - is a modular set of SaaS platforms, designed to work together to help manufacturers, TPAs, and e-commerce sellers build deeper relationships with their customers across the post-sale lifecycle. The suite includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

About ENVE Composites

Located in Ogden, Utah, and owned by Amer Sports ( https://www.amersports.com/ ), a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic, Suunto and Wilson, ENVE Composites is a manufacturer of handmade carbon fiber bicycle rims and components. At ENVE, people are more than riders. They are risk takers, engineers, and innovators, driven by their love of cycling. They are a dynamic collection of skilled individuals that create the world's most sought-after carbon fiber products. Partnering with the prominent frame builders of our time and the world's best athletes, ENVE combines industry leading technology with world-class athlete feedback to provide their customers with the ultimate in lightweight, stiffness and durability.

Established in 2007 from a desire for a better ride, ENVE strives to deliver consumers products without compromise. ENVE designs and manufactures 100% of their rims in their Ogden, Utah, USA facility.

After, Inc. announced today that ENVE (enve.com) will utilize QuickReg® to provide a seamless post-sale registration experience to its dealers and customers. ENVE Composites designs, manufactures, and markets handmade carbon fiber bicycle rims and components, and custom bikes (through its premium dealer network) and is highly respected amongst professional riders and biking enthusiasts for its engineering, innovation and customer service and support.

Related link: https://afterinc.com/

After, Inc. among 1,000 + exhibitors at the 2023 National Hardware Show (NHS) in Las Vegas

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in warranty solutions and post-sale customer experience technology, will be joining an awesome list of exhibitors at the 2023 National Hardware Show, January 30 - February 2 at the Las Vegas Convention Center in Las Vegas, NV. Come meet our team during the show at Booth SL4279!

NHS is the place to reconnect with colleagues and peers from all over the world at the one event that unites the industry. Home centers, independent retailers, online retailers, wholesalers, distributors, and everyone in between attend NHS to discover the newest products, innovations and trends that are shaping the future of the home improvement and DIY industry.

"We are really excited about exhibiting for the first time at NHS and showcasing our solutions for retailers and manufacturers," says Dawn Taylor, CRO at After, Inc. "Our warranty analytics and warranty marketing capabilities are relied on by some of the biggest brands in the world. The reimagined National Hardware Show is also a great place to introduce our award - winning QuickSuite platforms to this industry. Designed to work together at each stage of the post-sale lifecycle and enable clients to build meaningful relationships with their customers, the five platforms include: QuickReg (registration), QuickCover (product protection), QuickInsight (customer data enrichment and analytics), QuickClaim (product return, replacement and repair management),and QuickRenew (renewals and consumable subscriptions)."

To learn more visit https://www.afterinc.com/ or contact: Dawn Taylor dtaylor@afterinc.com 813.998.6885

ABOUT AFTER, INC.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty and post-sale customer experiences. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

MULTIMEDIA:

LOGO link for media: https://www.Send2Press.com/300dpi/21-1013s2p-after-inc-300dpi.jpg

TRADEMARKS:

QuickSuite®, QuickReg®, QuickCover®, QuickInsight®, QuickClaim® and QuickRenew® are registered trademarks and/or service marks of After, Inc.

After, Inc., a global leader in warranty solutions and post-sale customer experience technology, will be joining an awesome list of exhibitors at the 2023 National Hardware Show, January 30 - February 2 at the Las Vegas Convention Center in Las Vegas, NV. Come meet our team during the show at Booth SL4279!

Related link: https://afterinc.com/

After, Inc. Outlines its Commitment to Sustainability

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today its ongoing commitment to a sustainable future, detailing its multi-year strategy and initiatives on its website. Given its history as a post-sale technology and solutions partner to the world's top manufacturers and retailers - and its recent purchase of Accentf(x) Marketing with its Lettershop facility - After is now one of the largest multi-channel Warranty Marketing and Database Management providers in the country. With that growth also comes the responsibility to invest in a sustainable future.

What After, Inc. has always done:

* Extensive data hygiene - After utilizes multiple mailing address and enhancement databases and validation techniques to maximize mail deliverability and minimize waste.

* Predictive modeling - After uses predictive modeling to only send direct mail to those most likely to respond.

* Extended warranty programs - After helps its clients build extended warranty programs that utilize nationwide service repair networks to enable customers to extend the life of their current products.

What After, Inc. accomplished in 2022:

* Paper sourcing - After sources paper and envelopes from providers that purchase their pulp from sustainable forests that plant more trees than they harvest.

* Paper recycling - After recycles all unused paper and wooden pallets and encourages its clients to print a recycle call to action on all direct mail.

* New printing equipment and capabilities - After purchased a new, leading-edge, four-color printing system to maximize print efficiency, expand our capabilities, and minimize downtime. The system, with its duplex printing and automated splicing and folding, greatly reduces waste from paper roll changes and the need to scrap pre-branded client templates. The system is in place, and training is nearly complete.

2023 Initiatives:

* In-house mail production - Prior to the Accentf(x) acquisition, After outsourced its mail printing. With the acquisition and expanded print capacity, After will move all its mail production in-house for its current and future marketing clients.

* ECO mail stock - After will implement Forest Stewardship Guidelines (FSG) that require all mail pieces to be printed on ECO mail stock.

* Post-consumer waste (PCW) paper - After will source paper that is 10-15% PCW or recycled pulp fiber.

"Our commitment to sustainability is a top strategic priority," says Nate Baldwin, CEO of After, Inc. "While we believe that direct mail is a crucial component to any successful Warranty Marketing strategy, we are also dedicated to supporting a sustainable planet. By bringing all printing capabilities in-house, investing in top-of-the-line printing equipment, and incorporating sustainable sourcing, we can confidently assure our clients and their customers that the highest eco-friendly standards are being met."

Learn more at: https://www.afterinc.com/sustainability/

About After, Inc.

After, Inc. (afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, Connecticut, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc. announced today its ongoing commitment to a sustainable future, detailing its multi-year strategy and initiatives on its website. Given its history as a post-sale technology and solutions partner to the world's top manufacturers and retailers - and its recent purchase of Accentf(x) Marketing with its Lettershop facility - After is now one of the largest multi-channel Warranty Marketing and Database Management providers in the country.

Related link: https://afterinc.com/

After, Inc. Announces the Launch of QuickInsight® – Its Powerful Post-Sale Customer Data Enrichment Platform

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in post-sale technology and services, just announced the launch of its QuickInsight® customer data enrichment platform. QuickInsight® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite®, which just won The SAMMY Award from Business Intelligence Group for "Product of the Year."

Designed to work together at each stage of the post-sale lifecycle, the QuickSuite® platforms help clients build meaningful relationships with their customers. The five platforms include: QuickReg® (registration), QuickCover® (product protection), QuickClaim® (product return, replacement and repair management), QuickInsight® (customer data enrichment and analytics), and QuickRenew® (renewals and consumable subscriptions), launching next month.

QuickInsight® allows businesses of any size to add demographic variables to their customer records at the neighborhood level (Basic) or household level (Premium), helping them better segment their customer databases, make more personalized offers, drive higher ROI on their paid ad spend, and increase brand loyalty. Buyers' expectations have risen in the pandemic. They expect personalized and relevant interactions with the brands they purchase from, and QuickInsight® can help make that happen.

"We are really excited about our QuickInsight launch," says Nate Baldwin, CEO of After, Inc. "QuickInsight allows our clients to append data variables like age, gender, income, education, marital status, presence of children, and even Experian's Mosaic segments (for example, Power Elite, Young City Solos, Blue Sky Boomers, etc.) to their customer records. For example, if you are a brand that sells a variety of products, QuickInsight can tell you that one customer is single, highly educated, and lives in the city, and another is married, has children and lives in the suburbs. That is powerful information. And if you also purchase our QuickReg® smart registration platform, you can receive the QuickInsight data in real-time at the beginning of the customer lifecycle. The ROI on this platform is huge, and the demand so far has been overwhelming."

ABOUT AFTER, INC.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their post-sale customer experiences. After, Inc. launched QuickSuite in 2020, a modular set of platforms, designed to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc., a global leader in post-sale technology and services, just announced the launch of its QuickInsight® customer data enrichment platform. QuickInsight is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite®, which just won The SAMMY Award from Business Intelligence Group for "Product of the Year."

Related link: https://afterinc.com/

After, Inc.’s QuickSuite® Named ‘Product of the Year’ in the 2022 Sales and Marketing Technology Awards

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today that it received "Product of the Year" in the 2022 Sales and Marketing Technology Awards program (The Sammys) for its QuickSuite® post-sale customer experience technology. The Sammys honors organizations and products helping to solve the challenges businesses have connecting and collaborating with prospects and customers.

QuickSuite is a modular set of SaaS technologies designed to work together at all stages of the post-sale lifecycle to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew® (official launch in Q3 2022).

"Having QuickSuite® chosen as 'Product of the Year 2022' by BIG's panel of technology heavyweights is an incredible honor," says Nate Baldwin, After, Inc.'s CEO. "For the past 17 years, we have partnered with the biggest brands in the world to help them deliver best-in-class aftermarket programs and personalized customer experiences. Now, with QuickSuite®, we can help OEMs, retailers and online e-commerce merchants of all sizes deliver those same experiences. Thank you to our incredible team for their hard work in bringing QuickSuite® to life."

"We are proud to reward and recognize After, Inc. for its innovation and dedication to helping both the organizations using their technology and the ultimate consumer," said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. "It was clear to our judges that their efforts will improve how we all connect with the brands we love for years to come."

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives-those with experience and knowledge-judge the programs. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

About After, Inc.:

After, Inc. (www.afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®. Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

Learn more at: https://www.afterinc.com/

After, Inc. announced today that it received "Product of the Year" in the 2022 Sales and Marketing Technology Awards program (The Sammys) for its QuickSuite® post-sale customer experience technology. The Sammys honors organizations and products helping to solve the challenges businesses have connecting and collaborating with prospects and customers.

Related link: https://afterinc.com/

After, Inc.’s QuickCover Extension is Now Available on the Top Four eMarketplace App Stores – Shopify, Adobe Commerce, Woo Commerce, and BIG Commerce

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a pioneer in the Warranty Services industry, just announced that its QuickCover® product protection technology is officially available on Shopify, Adobe Commerce, Woo Commerce, and BIG Commerce. QuickCover® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite.

Designed to work together at each stage of the post-sale lifecycle, QuickSuite enables e-commerce sellers to build meaningful relationships with their customers. The five platforms in the QuickSuite include: QuickReg® (registration), QuickCover® (product protection), QuickClaim® (claims management), QuickInsight® (analytics and reporting), and QuickRenew® (add-on consumable subscriptions).

With QuickCover® now available on all four e-commerce marketplaces, it is poised to power over 2/3 of all e-commerce protection plan sales. According to Oberlo, current U.S. market share percentages for the four emarketplaces as of May 2022 are: Shopify (32%), Woo Commerce (23%), Adobe Commerce (9%), and Big Commerce (3%).

"After has been a best-in-class warranty services company for over 15 years, helping global manufacturers optimize their businesses after the point of sale," said Nate Baldwin, CEO of After, Inc. "QuickCover - and the whole QuickSuite - didn't happen overnight. We saw a shift in the market several years ago, with many of our manufacturing and retail clients moving significant percentages of their product sales online. They needed a solution to offer their own branded protection plans across all of their e-commerce channels.

"What's great about QuickCover is that OEMs and Third-Party Administrators can white label the technology to drive more online protection plan sales. We partner with them to launch their own branded plug-in on Shopify, Woo, BIG and/or Adobe Commerce. They can use it on their own website and provide the extension to online dealers and distributors, allowing them to maintain control over the entire post-sale customer experience."

Learn more: https://www.afterinc.com/product/quickcover/

ABOUT AFTER, INC.:

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty businesses. After, Inc. launched QuickSuite in 2020, a modular set of platforms, designed to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc., a pioneer in the Warranty Services industry, just announced that its QuickCover® product protection technology is officially available on Shopify, Adobe Commerce, Woo Commerce, and BIG Commerce. QuickCover® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite.

Related link: https://afterinc.com/

After, Inc. Partners with Atlas Copco’s Power Technique Division to Deliver a Seamless Post-Sale Experience to its Customers

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced that Atlas Copco's Power Technique North American Division will utilize QuickReg® to provide a seamless post-sale experience to its customers. The Power Technique Division designs, manufactures and markets mobile air compressors, handheld pneumatic tools, as well as mobile generators, light towers, and portable pumps. Its products are used in a wide range of industries including construction, industrial, mining, events, dewatering and rental, and are sold exclusively through its established Atlas Copco and CAT dealer networks.

"It's been great working with the Atlas Copco team to understand their post-sale customer experience goals and provide a solution that can help them on so many levels," says Nate Baldwin, CEO of After, Inc. "The Power Technique Division came to us with three clear objectives. First, they wanted to ensure that their customers were receiving a consistent post-sale experience. Second, they wanted a user-friendly registration tool that their dealers could promote to drive higher registrations. And third, they wanted to create a personalized channel to offer their customers extended warranties and other relevant products and services."

After, Inc.'s QuickSuite technology - namely QuickReg® (for product registration), QuickCover® (for extended warranties) and QuickRenew® (for subscription products on a designated cadence) - will allow Atlas Copco to create its own seamless solution for its dealers and customers.

"We are excited about partnering with After, Inc. to introduce an integrated post-sale experience to our dealer network and customers," says Corbett Jones, VP Marketing, Atlas Copco, Power Technique Division. "We wanted a warranty registration solution that would help us engage with the owners and users of our machines. It had to be quick and easy to implement, to help drive the customer's service and parts needs back to our channel partners. We also needed it to integrate with our Power Connect platform to drive product registrations. After's experience in delivering these solutions to manufacturers for the past decade made our decision a no brainer."

In exchange for registering, Atlas Copco can provide customers relevant product support information as well as customized offers for extended warranties, accessories, and consumables, improving their customer experience.

About After, Inc.

After, Inc. (www.afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, Connecticut, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions. Learn more at: https://www.afterinc.com/.

About Atlas Copco

Based in Stockholm, Sweden, with almost 40,000 employees and customers in more than 180 countries, Atlas Copco (www.atlascopco.com) is a world-leading provider of sustainable productivity solutions. The Power Technique Division in the United States ( https://www.atlascopco.com/en-us/construction-equipment ) handles the sales and service for heavy-duty and lightweight construction equipment. Its product offerings include electric and diesel mobile air compressors, submersible and surface pumps, portable and large generators, diesel and electric light towers, industrial battery packs, boosters, handheld tools, Industrial electric, pneumatic, cordless transducerized assembly tools, as well as an extensive range of pneumatic grinders, sanders, chipping hammers and riveting systems.

After, Inc. announced that Atlas Copco's Power Technique North American Division will utilize QuickReg® to provide a seamless post-sale experience to its customers. The Power Technique Division designs, manufactures and markets mobile air compressors, handheld pneumatic tools, as well as mobile generators, light towers, and portable pumps.

Related link: https://afterinc.com/

Auto Warranty Administrator Helps Protect Auto Consumers from Frauds and Scams

TUSTIN, Calif. /ScoopCloud/ -- National Auto Coverage (NAC) is a seasoned Auto Warranty Provider that has recently opened its doors to the public after becoming an Administrator. As the Administrator of your policy we create, and handle all aspects of your policy including claims! This allows us to maintain control over our policies to ensure that all our customers receive the best possible service. NAC makes the process simpler and more efficient for all our customers. We are dedicated to providing quality auto warranties at a fair price, and you'll have access to us - direct!

National Auto Coverage has one goal in mind and that is to provide Superior Protection with Outstanding Customer Service. At NAC we work directly with the customer to provide the highest level of service and satisfaction. From the beginning to the end you will have a knowledgeable specialist who will be with you every step of the way. NAC also offers a wide variety of plans to choose from, so you can find the perfect one for your needs. Whether you want basic protection or more comprehensive coverage, we have a plan that's right for you.

"Our main mission is to bring back ethics to the industry," Doug McPherson, general manager at NAC, says. "We're working to ensure that these auto warranties and policies are honest and regulated."

The NAC founders know that many people have a bad taste in their mouths when it comes to auto warranties. They don't trust the people who are selling them, and we at NAC want to help change that. We believe that these policies are important and that the industry just needs a hard reboot. For most people, their cars are the second-largest purchase they'll make in their lifetime. For some, it's the biggest. Just like people protect their homes with homeowners' insurance, they should also protect their cars. So, while these warranties and policies are needed, People may not see them due to the misleading information they receive. Nac rather makes people feel secure and protected, not sold to.

In addition to restoring faith in the industry, NAC also hopes to reduce the number of cars ending up in landfills. If people can afford to repair their cars rather than be forced to junk them, that's a win-win situation. People get to keep their cars and the landfill frees up some space. An affordable and fair warranty will achieve that two-fold goal.

For more information: https://www.natautocoverage.com/.

DISCLAIMER:

NAC is in the business of selling auto warranty policies, however, purchase is not necessary in order to facilitate a cancellation and/or possible refund of a customer's existing auto warranty policy.

National Auto Coverage (NAC) is a seasoned Auto Warranty Provider that has recently opened its doors to the public after becoming an Administrator. As the Administrator of your policy we create, and handle all aspects of your policy including claims! This allows us to maintain control over our policies to ensure that all our customers receive the best possible service.

Related link: https://www.natautocoverage.com/

After, Inc. and PermaPlate® Partner to Deliver PermaPlate Furniture Protection powered by QuickCover® to Online Furniture Retailers

NORWALK, Conn. /ScoopCloud/ -- After, Inc., the leading customer experience technology company providing software and services to the world's top manufacturers, retailers and merchants, today announced its partnership with PermaPlate Furniture, the furniture protection plan division of PermaPlate®. PermaPlate® recently expanded its warranty administration solutions to offer furniture coverage to online furniture and home furnishing retailers.

Furniture and homeware e-commerce generates $55 billion in revenue in the United States, according to Statista's September 2021 estimates - 12% of total retail e-commerce and the fastest growing sector, beating fashion and electronics. Given PermaPlate's reputation for delivering a world-class experience to its customers, it chose to partner with After, Inc., who has been providing best-in-class post-sale services to global retailers and manufacturers since 2005.

"For the past fifteen years, After, Inc. has been helping some of the world's top brands like Electrolux, Ford, Harley Davidson, Toro, Husqvarna, Canon, and Bass Pro Shops transform their warranty programs," says Nate Baldwin, CEO of After, Inc. "Now we have taken that knowledge and expertise, helping our clients optimize their product registration, service contract sales, analytics and program management, and built the QuickSuite platform. A key difference in our QuickCover® technology is that it does not compete with manufacturers, retailers or TPAs - like PermaPlate Furniture - who have their own service contract programs. Instead, it provides the technology they need to maximize their own online protection plan sales. We're thrilled to partner with PermaPlate Furniture to offer its Furniture Protection Plus plans powered by QuickCover®."

"After, Inc.'s QuickCover® technology was the clear choice for PermaPlate Furniture," says John Nisson, President of PermaPlate®. "After knows how critically important the customer relationship is for both manufacturers and retailers. They also understand the fundamental nuances and market demands for manufacturing limited warranties, and how to deliver best-in-class post-sale experiences for customers. After aligns with PermaPlate Furniture's strategic expansion plans to deliver innovative solutions to online furniture retailers. Its QuickCover® platform will allow any online furniture retailer to easily implement and offer PermaPlate Furniture protection plans with confidence in minutes through native e-commerce platform APIs like Shopify and Magento."

ABOUT AFTER, INC.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue and profit opportunities. The company launched QuickSuite, in 2021, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and drive satisfaction, loyalty, and lifetime revenue after the point of sale.

Headquartered in Norwalk, CT with offices in New York City, After, Inc. is part of Galway Holdings Group, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions. Learn more: https://www.afterinc.com/.

ABOUT PERMAPLATE FURNITURE

PermaPlate® is headquartered in Salt Lake City, Utah, and is an industry leader in the manufacturing of appearance protection products and in the delivery of world class warranty administration services to thousands of retailers throughout the United States, Canada, and Puerto Rico.

PermaPlate Furniture (www.permaplatefurniture.com) is uniquely positioned in the appearance protection warranty industry, leveraging nearly 44 years of rich corporate history and customer service expertise to more than 27,000 furniture stores and online retailers in the United States and their valued customers.

After, Inc., the leading customer experience technology company providing software and services to the world's top manufacturers, retailers and merchants, today announced its partnership with PermaPlate Furniture, the furniture protection plan division of PermaPlate®.

Related link: http://afterinc.com/

Dawn Taylor, former President of Centricity, has joined After, Inc. as Chief Revenue Officer

NORWALK, Conn. /ScoopCloud/ -- After, Inc., the global leader in Warranty Services since 2005, just announced that Dawn Taylor will be joining the company as Chief Revenue Officer. Dawn brings more than 27 years of warranty and service contract experience, serving as President of Centricity for the last 9 years. Her background and experience will be instrumental in leading the expansion of After, Inc.'s Warranty Services business, and its newly launched QuickSuite Platform.

"I have had the pleasure of working with the After, Inc. team for many years and have been an admirer of their innovative products," said Dawn. "I am looking forward to joining a great team and continuing to grow and expand our offerings in the market."

In 2016, Dawn was named a Finalist for the Tampa Bay Business Journal's "Businesswoman of the Year" Award. She's also won a Bronze Stevie Award for "Female Executive of the Year in Consumer Services" and in 2019 was recognized as one of Dealerscope's most Powerful Women in Consumer Technology.

"I couldn't be more thrilled that Dawn agreed to join After, Inc. at this stage of our development," said Nate Baldwin, CEO of After, Inc. "Not only does Dawn know the warranty and service contract market inside and out, but her business acumen will help us drive new subscribers for our new QuickSuite(r) portfolio of products."

About After, Inc.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue and profit opportunities. After just recently launched its SaaS platform, QuickSuite, with a portfolio of products to help manufacturers, retailers, and ecommerce sellers build deeper relationships with their customers and drive customer satisfaction, loyalty, and lifetime revenue after the point of sale.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings Group, a financial services distribution company. It includes EPIC Insurance Brokers & Consultants and a diversified brokerage distribution and underwriting platform, with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

Learn more at: https://www.afterinc.com/

After, Inc., the global leader in Warranty Services since 2005, just announced that Dawn Taylor will be joining the company as Chief Revenue Officer. Dawn brings more than 27 years of warranty and service contract experience, serving as President of Centricity for the last 9 years. Her background and experience will be instrumental in leading the expansion of After, Inc.'s Warranty Services business, and its newly launched QuickSuite Platform.

Related link: http://afterinc.com/

After, Inc. launches QuickReg 2.0 with additional benefits for Manufacturers and their Customers

NORWALK, Conn. /ScoopCloud/ -- After, Inc., the global leader in Warranty Marketing and Analytics Solutions since 2005, just announced the launch of QuickReg(TM) 2.0, the next iteration of its smart registration solution. QuickReg(TM), launched in March 2019, helps manufacturers drive higher registration rates by making product registration quick, easy and convenient for consumers through their preferred channel of choice.

"Our research has shown that there are four reasons for low product registration rates," says Nate Baldwin, CEO of After, Inc. "First, current registration processes are not convenient for consumers. Consumers won't do it if it's manual, time-consuming and requires multiple steps. Second, registration must happen right away, when consumers first get their products, or it won't happen at all. Third, with CCPA and the additional consumer data protection legislation happening across the country, registration solutions must give consumers control over their data and how it is used. And finally, although consumers are more willing than ever to share their data, they must feel they are getting value in return. QuickReg incorporates all of these requirements."

QuickReg(TM) initially offered two ways for customers to register their products. They could send the model number via text to a specified phone number, or take a picture of the model number and send it via text or email. This would launch an automated process where QuickReg(TM) would engage the customer in a two-way discussion, verify their personal information, and complete the registration process in a few simple steps.

QuickReg(TM) 2.0 gives consumers an additional option. They can scan a QR code or RFID tag on the manufacturer's product box, with the model number embedded.

"A majority of manufacturers are moving towards using QR codes and RFID tags for product identification, so we have enhanced QuickReg to accept it," says Baldwin. "We are excited about QuickReg's added functionality and the convenience it provides to manufacturers and their customers."

To learn more about QuickReg(TM) and demo the solution for your organization, you can visit: http://afterinc.com/home/quickreg-smart-product-registration/.

About After, Inc.

After, Inc. (www.afterinc.com) is a global leader in the Warranty Services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none. After, Inc. has partnered with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue / profit opportunities. Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of EPIC Insurance Group, a unique and innovative retail property and casualty and employee benefits insurance brokerage and consulting firm with 1,300 employees across the United States.

After, Inc., the global leader in Warranty Marketing and Analytics Solutions since 2005, just announced the launch of QuickReg(TM) 2.0, the next iteration of its smart registration solution. QuickReg, launched in March 2019, helps manufacturers drive higher registration rates by making product registration quick, easy and convenient for consumers through their preferred channel of choice

Related link: http://afterinc.com/

After, Inc. to launch new QuickReg solution at Warranty Chain Management (WCM) Conference on March 12-14, 2019

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in the warranty services industry since 2005, announced today that it will launch QuickReg(TM), its next-generation registration tool, at the Warranty Chain Management Conference next week.

QuickReg(TM) provides a simple way for consumers to register their new products through their mobile phone, via text, email or attached picture. After's cloud-based solution - with AI features such as smart image recognition and location awareness - allows a new owner to register a product right out of the box - no unique code or registration card required - in less than one minute.

"The registration process has evolved over the past five years, as more connected devices have prompted customers to take advantage of the benefits of product registration," says Nate Baldwin, After, Inc. CEO. "QuickReg is designed to bring the ease of connected device registration to non-connected products. QuickReg gives customers access to product information and updates, but is also designed to aid technicians, builders and dealers to register customers and ensure proper maintenance of their products. We are excited to share this solution with the manufacturing community."

After, Inc. is a Gold Sponsor at the Warranty Chain Management Conference, and will have senior leaders there to demo QuickReg(TM), as well as its entire suite of Warranty Solutions.

If you plan on attending the conference, you won't want to miss the opportunity to stop by their booth.

About After, Inc.:

After, Inc. is a global leader in the warranty services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none. After, Inc. partners with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue / profit opportunities.

Headquartered in Norwalk, Conn. with offices in New York City, After, Inc. is part of the EPIC Holdings family of companies, which also includes EPIC Insurance Brokers & Consultants and PowerGuard Specialty Insurance Services.

Learn more at: http://afterinc.com/

After, Inc., a global leader in the warranty services industry since 2005, announced today that it will launch QuickReg, its next-generation registration tool, at the 2019 Warranty Chain Management Conference.

Related link: http://afterinc.com/