Author Archives: After Inc.

After, Inc. just published a first-of-its-kind ‘Warranty Claims Scoring 101’ guide, giving manufacturers an in-depth look at how automated claims scoring is transforming the industry

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in Warranty Services since 2005, developed a "Warranty Claims Scoring 101" guide, leveraging the expertise of its world-class Warranty Analytics team and over 17 years of claim scoring experience. Warranty Claims Scoring is a discipline not widely understood. Few in the industry know how these models are built and implemented, and the significant cost savings they can deliver. After, Inc. developed this guide to educate manufacturers, specifically now, when high inflation, layoffs, and supply chain issues are accelerating the need for warranty business transformation.

After, Inc.'s Group Director of Analytics, Dan Adelsberg, widely respected in the industry for his warranty-specific expertise, helped create this guide.

"What we see when we analyze clients' current systems is their use of basic business rules to process warranty claims," said Adelsberg. "For example, one manufacturer might automatically approve all claims below a certain cost. Another might check whether labor and parts costs are accurate, but neglect to compare those costs across similar dealers in its network. These examples and many others like them illustrate the need for more sophisticated claims scoring models - models that can better identify anomalies and save manufacturers millions in claim costs every year."

After, Inc.'s "Warranty Claims Scoring 101" guide covers:

* What is warranty claims scoring?

* How does it work?

* What challenges does claims scoring solve?

* How do I implement it?

* What results should I expect?

Download a copy at https://learn.afterinc.com/warranty-claims-scoring-101.

About After, Inc.:

After, Inc. (afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg(r), QuickCover(r), QuickClaim(r), QuickInsight(r), and QuickRenew(r).

Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc., a global leader in Warranty Services since 2005, developed a "Warranty Claims Scoring 101" guide, leveraging the expertise of its world-class Warranty Analytics team and over 17 years of claim scoring experience. Warranty Claims Scoring is a discipline not widely understood. Few in the industry know how these models are built and implemented, and the significant cost savings they can deliver.

Related link: https://afterinc.com/

After, Inc. Partners with ENVE to Offer a Seamless Registration Process to its Dealers and Customers

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today that ENVE (enve.com) will utilize QuickReg® to provide a seamless post-sale registration experience to its dealers and customers. ENVE Composites designs, manufactures, and markets handmade carbon fiber bicycle rims and components, and custom bikes (through its premium dealer network) and is highly respected amongst professional riders and biking enthusiasts for its engineering, innovation and customer service and support.

"Our partnership with ENVE has been really collaborative, as we share the same focus on customer service excellence," says Nate Baldwin, CEO of After, Inc. "The ENVE team came to us with a desire to improve their product registration process and better know their end customers. We proposed a solution that would aggregate and match order data, shipping data, and data from ENVE's customer and dealer portals in real-time, automatically pre-register them, and send the registration data back to the portals. The solution incorporates our QuickReg® platform - combined with a customized AI-driven matching algorithm and decades of database integration and cleansing expertise - to deliver the ideal solution."

"We couldn't be more thrilled about working with After, Inc. Their knowledge of the post-sale lifecycle from registration to repurchase is unsurpassed," says Jake Pantone, VP of Product & Brand, Enve Composites. "We shared our goals for a more automated registration solution that could drive higher registrations and ongoing customer engagement - and After, Inc. did not disappoint. We can't wait to roll this solution out to our dealers and customers in the next few weeks."

About After, Inc.

After, Inc. ( https://www.afterinc.com/ ) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

QuickSuite - our customer experience technology - is a modular set of SaaS platforms, designed to work together to help manufacturers, TPAs, and e-commerce sellers build deeper relationships with their customers across the post-sale lifecycle. The suite includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

About ENVE Composites

Located in Ogden, Utah, and owned by Amer Sports ( https://www.amersports.com/ ), a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic, Suunto and Wilson, ENVE Composites is a manufacturer of handmade carbon fiber bicycle rims and components. At ENVE, people are more than riders. They are risk takers, engineers, and innovators, driven by their love of cycling. They are a dynamic collection of skilled individuals that create the world's most sought-after carbon fiber products. Partnering with the prominent frame builders of our time and the world's best athletes, ENVE combines industry leading technology with world-class athlete feedback to provide their customers with the ultimate in lightweight, stiffness and durability.

Established in 2007 from a desire for a better ride, ENVE strives to deliver consumers products without compromise. ENVE designs and manufactures 100% of their rims in their Ogden, Utah, USA facility.

After, Inc. announced today that ENVE (enve.com) will utilize QuickReg® to provide a seamless post-sale registration experience to its dealers and customers. ENVE Composites designs, manufactures, and markets handmade carbon fiber bicycle rims and components, and custom bikes (through its premium dealer network) and is highly respected amongst professional riders and biking enthusiasts for its engineering, innovation and customer service and support.

Related link: https://afterinc.com/

After, Inc. among 1,000 + exhibitors at the 2023 National Hardware Show (NHS) in Las Vegas

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in warranty solutions and post-sale customer experience technology, will be joining an awesome list of exhibitors at the 2023 National Hardware Show, January 30 - February 2 at the Las Vegas Convention Center in Las Vegas, NV. Come meet our team during the show at Booth SL4279!

NHS is the place to reconnect with colleagues and peers from all over the world at the one event that unites the industry. Home centers, independent retailers, online retailers, wholesalers, distributors, and everyone in between attend NHS to discover the newest products, innovations and trends that are shaping the future of the home improvement and DIY industry.

"We are really excited about exhibiting for the first time at NHS and showcasing our solutions for retailers and manufacturers," says Dawn Taylor, CRO at After, Inc. "Our warranty analytics and warranty marketing capabilities are relied on by some of the biggest brands in the world. The reimagined National Hardware Show is also a great place to introduce our award - winning QuickSuite platforms to this industry. Designed to work together at each stage of the post-sale lifecycle and enable clients to build meaningful relationships with their customers, the five platforms include: QuickReg (registration), QuickCover (product protection), QuickInsight (customer data enrichment and analytics), QuickClaim (product return, replacement and repair management),and QuickRenew (renewals and consumable subscriptions)."

To learn more visit https://www.afterinc.com/ or contact: Dawn Taylor dtaylor@afterinc.com 813.998.6885

ABOUT AFTER, INC.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty and post-sale customer experiences. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

MULTIMEDIA:

LOGO link for media: https://www.Send2Press.com/300dpi/21-1013s2p-after-inc-300dpi.jpg

TRADEMARKS:

QuickSuite®, QuickReg®, QuickCover®, QuickInsight®, QuickClaim® and QuickRenew® are registered trademarks and/or service marks of After, Inc.

After, Inc., a global leader in warranty solutions and post-sale customer experience technology, will be joining an awesome list of exhibitors at the 2023 National Hardware Show, January 30 - February 2 at the Las Vegas Convention Center in Las Vegas, NV. Come meet our team during the show at Booth SL4279!

Related link: https://afterinc.com/

After, Inc. Outlines its Commitment to Sustainability

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today its ongoing commitment to a sustainable future, detailing its multi-year strategy and initiatives on its website. Given its history as a post-sale technology and solutions partner to the world's top manufacturers and retailers - and its recent purchase of Accentf(x) Marketing with its Lettershop facility - After is now one of the largest multi-channel Warranty Marketing and Database Management providers in the country. With that growth also comes the responsibility to invest in a sustainable future.

What After, Inc. has always done:

* Extensive data hygiene - After utilizes multiple mailing address and enhancement databases and validation techniques to maximize mail deliverability and minimize waste.

* Predictive modeling - After uses predictive modeling to only send direct mail to those most likely to respond.

* Extended warranty programs - After helps its clients build extended warranty programs that utilize nationwide service repair networks to enable customers to extend the life of their current products.

What After, Inc. accomplished in 2022:

* Paper sourcing - After sources paper and envelopes from providers that purchase their pulp from sustainable forests that plant more trees than they harvest.

* Paper recycling - After recycles all unused paper and wooden pallets and encourages its clients to print a recycle call to action on all direct mail.

* New printing equipment and capabilities - After purchased a new, leading-edge, four-color printing system to maximize print efficiency, expand our capabilities, and minimize downtime. The system, with its duplex printing and automated splicing and folding, greatly reduces waste from paper roll changes and the need to scrap pre-branded client templates. The system is in place, and training is nearly complete.

2023 Initiatives:

* In-house mail production - Prior to the Accentf(x) acquisition, After outsourced its mail printing. With the acquisition and expanded print capacity, After will move all its mail production in-house for its current and future marketing clients.

* ECO mail stock - After will implement Forest Stewardship Guidelines (FSG) that require all mail pieces to be printed on ECO mail stock.

* Post-consumer waste (PCW) paper - After will source paper that is 10-15% PCW or recycled pulp fiber.

"Our commitment to sustainability is a top strategic priority," says Nate Baldwin, CEO of After, Inc. "While we believe that direct mail is a crucial component to any successful Warranty Marketing strategy, we are also dedicated to supporting a sustainable planet. By bringing all printing capabilities in-house, investing in top-of-the-line printing equipment, and incorporating sustainable sourcing, we can confidently assure our clients and their customers that the highest eco-friendly standards are being met."

Learn more at: https://www.afterinc.com/sustainability/

About After, Inc.

After, Inc. (afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, Connecticut, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc. announced today its ongoing commitment to a sustainable future, detailing its multi-year strategy and initiatives on its website. Given its history as a post-sale technology and solutions partner to the world's top manufacturers and retailers - and its recent purchase of Accentf(x) Marketing with its Lettershop facility - After is now one of the largest multi-channel Warranty Marketing and Database Management providers in the country.

Related link: https://afterinc.com/

After, Inc. Announces the Launch of QuickClaim® – Its Best-in-Class Claims and Returns Management System

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in post-sale customer experience technology, just announced the launch of QuickClaim®, a cloud-based, claims and returns management system. QuickClaim® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite®. Designed to work together at each stage of the post-sale lifecycle, the award-winning QuickSuite® platforms help clients build meaningful relationships with their customers.

The five platforms include: QuickReg® (registration), QuickCover® (product protection), QuickInsight® (customer data enrichment and analytics), QuickClaim® (product return, replacement and repair management), and QuickRenew® (renewals and consumable subscriptions).

"QuickClaim meets a huge need in the market," says Nate Baldwin, CEO of After, Inc. "Most systems are multi-million-dollar, fully customized software platforms that only the largest manufacturers and retailers can afford. We saw a huge gap in the market for a best-in-class, claims and returns management system at a much lower price, so, we built QuickClaim."

Developed from over two decades of expertise, QuickClaim® incorporates the same core features and functionality that After, Inc. has built for its large, enterprise clients. With modules, business rules, and email templates which can be tailored for any business' specific processes and real-time communications, QuickClaim® provides a powerful, yet easy-to-use claims and returns management solution.

LEARN MORE: https://www.afterinc.com/quicksuite/quickclaim

INTRO VIDEO (Vimeo): https://vimeo.com/754329030

ABOUT AFTER, INC.:

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their post-sale customer experiences. After, Inc. launched QuickSuite in 2020, a modular set of platforms, designed to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

LEARN MORE: https://www.afterinc.com/

After, Inc., a global leader in post-sale customer experience technology, just announced the launch of QuickClaim®, a cloud-based, claims and returns management system. QuickClaim is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite.

Related link: https://afterinc.com/

After, Inc.’s QuickSuite® Receives the TWICE VIP 2022 Award

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today that it received the TWICE VIP Award 2022 for its QuickSuite® post-sale customer experience technology. The TWICE VIP Awards are the only awards voted on exclusively by TWICE's audience of top consumer technology retailers and distributors, celebrating the best features, design, and value that new products are bringing to the market.

QuickSuite® is a modular set of SaaS platforms that work together across the entire post-sale lifecycle and include: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew® (to launch in Q4 2022). These platforms give manufacturers, retailers, dealers, and ecommerce sellers the ability to better understand their customers and provide personalized experiences at scale across the entire post-purchase customer journey.

"We are so thrilled to win the TWICE VIP Award this year for our QuickSuite," says Nate Baldwin, After, Inc.'s CEO. "There are a lot of software products that support one stage of the post-sale experience, like registration or product protection or subscription services. The true value of QuickSuite is in its integrated platforms, and ability to drive long-term, meaningful relationships with brands and their customers. Thank you TWICE and your audience for this incredible award."

About TWICE

TWICE (www.twice.com) is a trade publication launched by publisher Richard Ekstract in 1987, currently owned by Future US. Printed 12 times a year, TWICE meets the information needs of retailers, distributors and manufacturing representatives in the consumer electronics and major appliance industries. Business leaders turn to TWICE for perspective and analysis in the ever changing and fast paced environment of consumer technology.

About After, Inc.

After, Inc. (www.afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®. Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

NORWALK, Conn., Sept. 14, 2022 (SEND2PRESS NEWSWIRE) -- After, Inc. announced today that it received the TWICE VIP Award 2022 for its QuickSuite® post-sale customer experience technology. The TWICE VIP Awards are the only awards voted on exclusively by TWICE's audience of top consumer technology retailers and distributors, celebrating the best features, design, and value that new products are bringing to the market.

Related link: https://afterinc.com/

After, Inc. Announces the Launch of QuickInsight® – Its Powerful Post-Sale Customer Data Enrichment Platform

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a global leader in post-sale technology and services, just announced the launch of its QuickInsight® customer data enrichment platform. QuickInsight® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite®, which just won The SAMMY Award from Business Intelligence Group for "Product of the Year."

Designed to work together at each stage of the post-sale lifecycle, the QuickSuite® platforms help clients build meaningful relationships with their customers. The five platforms include: QuickReg® (registration), QuickCover® (product protection), QuickClaim® (product return, replacement and repair management), QuickInsight® (customer data enrichment and analytics), and QuickRenew® (renewals and consumable subscriptions), launching next month.

QuickInsight® allows businesses of any size to add demographic variables to their customer records at the neighborhood level (Basic) or household level (Premium), helping them better segment their customer databases, make more personalized offers, drive higher ROI on their paid ad spend, and increase brand loyalty. Buyers' expectations have risen in the pandemic. They expect personalized and relevant interactions with the brands they purchase from, and QuickInsight® can help make that happen.

"We are really excited about our QuickInsight launch," says Nate Baldwin, CEO of After, Inc. "QuickInsight allows our clients to append data variables like age, gender, income, education, marital status, presence of children, and even Experian's Mosaic segments (for example, Power Elite, Young City Solos, Blue Sky Boomers, etc.) to their customer records. For example, if you are a brand that sells a variety of products, QuickInsight can tell you that one customer is single, highly educated, and lives in the city, and another is married, has children and lives in the suburbs. That is powerful information. And if you also purchase our QuickReg® smart registration platform, you can receive the QuickInsight data in real-time at the beginning of the customer lifecycle. The ROI on this platform is huge, and the demand so far has been overwhelming."

ABOUT AFTER, INC.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their post-sale customer experiences. After, Inc. launched QuickSuite in 2020, a modular set of platforms, designed to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc., a global leader in post-sale technology and services, just announced the launch of its QuickInsight® customer data enrichment platform. QuickInsight is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite®, which just won The SAMMY Award from Business Intelligence Group for "Product of the Year."

Related link: https://afterinc.com/

After, Inc.’s QuickSuite® Named ‘Product of the Year’ in the 2022 Sales and Marketing Technology Awards

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced today that it received "Product of the Year" in the 2022 Sales and Marketing Technology Awards program (The Sammys) for its QuickSuite® post-sale customer experience technology. The Sammys honors organizations and products helping to solve the challenges businesses have connecting and collaborating with prospects and customers.

QuickSuite is a modular set of SaaS technologies designed to work together at all stages of the post-sale lifecycle to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew® (official launch in Q3 2022).

"Having QuickSuite® chosen as 'Product of the Year 2022' by BIG's panel of technology heavyweights is an incredible honor," says Nate Baldwin, After, Inc.'s CEO. "For the past 17 years, we have partnered with the biggest brands in the world to help them deliver best-in-class aftermarket programs and personalized customer experiences. Now, with QuickSuite®, we can help OEMs, retailers and online e-commerce merchants of all sizes deliver those same experiences. Thank you to our incredible team for their hard work in bringing QuickSuite® to life."

"We are proud to reward and recognize After, Inc. for its innovation and dedication to helping both the organizations using their technology and the ultimate consumer," said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. "It was clear to our judges that their efforts will improve how we all connect with the brands we love for years to come."

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives-those with experience and knowledge-judge the programs. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

About After, Inc.:

After, Inc. (www.afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®. Headquartered in Norwalk, CT, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

Learn more at: https://www.afterinc.com/

After, Inc. announced today that it received "Product of the Year" in the 2022 Sales and Marketing Technology Awards program (The Sammys) for its QuickSuite® post-sale customer experience technology. The Sammys honors organizations and products helping to solve the challenges businesses have connecting and collaborating with prospects and customers.

Related link: https://afterinc.com/

After, Inc.’s QuickCover Extension is Now Available on the Top Four eMarketplace App Stores – Shopify, Adobe Commerce, Woo Commerce, and BIG Commerce

NORWALK, Conn. /ScoopCloud/ -- After, Inc., a pioneer in the Warranty Services industry, just announced that its QuickCover® product protection technology is officially available on Shopify, Adobe Commerce, Woo Commerce, and BIG Commerce. QuickCover® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite.

Designed to work together at each stage of the post-sale lifecycle, QuickSuite enables e-commerce sellers to build meaningful relationships with their customers. The five platforms in the QuickSuite include: QuickReg® (registration), QuickCover® (product protection), QuickClaim® (claims management), QuickInsight® (analytics and reporting), and QuickRenew® (add-on consumable subscriptions).

With QuickCover® now available on all four e-commerce marketplaces, it is poised to power over 2/3 of all e-commerce protection plan sales. According to Oberlo, current U.S. market share percentages for the four emarketplaces as of May 2022 are: Shopify (32%), Woo Commerce (23%), Adobe Commerce (9%), and Big Commerce (3%).

"After has been a best-in-class warranty services company for over 15 years, helping global manufacturers optimize their businesses after the point of sale," said Nate Baldwin, CEO of After, Inc. "QuickCover - and the whole QuickSuite - didn't happen overnight. We saw a shift in the market several years ago, with many of our manufacturing and retail clients moving significant percentages of their product sales online. They needed a solution to offer their own branded protection plans across all of their e-commerce channels.

"What's great about QuickCover is that OEMs and Third-Party Administrators can white label the technology to drive more online protection plan sales. We partner with them to launch their own branded plug-in on Shopify, Woo, BIG and/or Adobe Commerce. They can use it on their own website and provide the extension to online dealers and distributors, allowing them to maintain control over the entire post-sale customer experience."

Learn more: https://www.afterinc.com/product/quickcover/

ABOUT AFTER, INC.:

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty businesses. After, Inc. launched QuickSuite in 2020, a modular set of platforms, designed to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. In 2022, After acquired Accentf(x), adding vertically integrated capabilities to our post-sale marketing solutions.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

Learn more: https://www.afterinc.com/

After, Inc., a pioneer in the Warranty Services industry, just announced that its QuickCover® product protection technology is officially available on Shopify, Adobe Commerce, Woo Commerce, and BIG Commerce. QuickCover® is one of five post-sale customer experience platforms that After, Inc. calls its QuickSuite.

Related link: https://afterinc.com/

After, Inc. Partners with Atlas Copco’s Power Technique Division to Deliver a Seamless Post-Sale Experience to its Customers

NORWALK, Conn. /ScoopCloud/ -- After, Inc. announced that Atlas Copco's Power Technique North American Division will utilize QuickReg® to provide a seamless post-sale experience to its customers. The Power Technique Division designs, manufactures and markets mobile air compressors, handheld pneumatic tools, as well as mobile generators, light towers, and portable pumps. Its products are used in a wide range of industries including construction, industrial, mining, events, dewatering and rental, and are sold exclusively through its established Atlas Copco and CAT dealer networks.

"It's been great working with the Atlas Copco team to understand their post-sale customer experience goals and provide a solution that can help them on so many levels," says Nate Baldwin, CEO of After, Inc. "The Power Technique Division came to us with three clear objectives. First, they wanted to ensure that their customers were receiving a consistent post-sale experience. Second, they wanted a user-friendly registration tool that their dealers could promote to drive higher registrations. And third, they wanted to create a personalized channel to offer their customers extended warranties and other relevant products and services."

After, Inc.'s QuickSuite technology - namely QuickReg® (for product registration), QuickCover® (for extended warranties) and QuickRenew® (for subscription products on a designated cadence) - will allow Atlas Copco to create its own seamless solution for its dealers and customers.

"We are excited about partnering with After, Inc. to introduce an integrated post-sale experience to our dealer network and customers," says Corbett Jones, VP Marketing, Atlas Copco, Power Technique Division. "We wanted a warranty registration solution that would help us engage with the owners and users of our machines. It had to be quick and easy to implement, to help drive the customer's service and parts needs back to our channel partners. We also needed it to integrate with our Power Connect platform to drive product registrations. After's experience in delivering these solutions to manufacturers for the past decade made our decision a no brainer."

In exchange for registering, Atlas Copco can provide customers relevant product support information as well as customized offers for extended warranties, accessories, and consumables, improving their customer experience.

About After, Inc.

After, Inc. (www.afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, Connecticut, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions. Learn more at: https://www.afterinc.com/.

About Atlas Copco

Based in Stockholm, Sweden, with almost 40,000 employees and customers in more than 180 countries, Atlas Copco (www.atlascopco.com) is a world-leading provider of sustainable productivity solutions. The Power Technique Division in the United States ( https://www.atlascopco.com/en-us/construction-equipment ) handles the sales and service for heavy-duty and lightweight construction equipment. Its product offerings include electric and diesel mobile air compressors, submersible and surface pumps, portable and large generators, diesel and electric light towers, industrial battery packs, boosters, handheld tools, Industrial electric, pneumatic, cordless transducerized assembly tools, as well as an extensive range of pneumatic grinders, sanders, chipping hammers and riveting systems.

After, Inc. announced that Atlas Copco's Power Technique North American Division will utilize QuickReg® to provide a seamless post-sale experience to its customers. The Power Technique Division designs, manufactures and markets mobile air compressors, handheld pneumatic tools, as well as mobile generators, light towers, and portable pumps.

Related link: https://afterinc.com/

After, Inc. Announces Its New Corporate Rebranding to Focus on Customer Experience Technology

NORWALK, Conn. /ScoopCloud/ -- After, Inc. today announced the launch of its corporate rebranding effort, including a complete website redesign to reflect the company's evolution to Customer Experience Technology. Since 2005, After Inc. has been providing best-in-class post-sale services to the world's largest manufacturers and retailers.

In 2021, After, Inc. launched its QuickSuite platform, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers, increase loyalty, and drive higher lifetime value. The suite covers the entire post-sale lifecycle, and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

"2021 was a turning point for After, Inc.," says Nate Baldwin, After, Inc.'s CEO. "We launched our QuickSuite, brought on new SaaS Product, Marketing and Sales teams, and evolved our focus from a post-sale services company to a customer experience technology company. The cost of poor customer experience is going up. That's why our QuickSuite technology is so relevant. It allows retailers and manufacturers to provide differentiated and personalized experiences at each stage of the post-sale lifecycle - from registration to product protection, claims management to personalized offers - driving higher engagement, loyalty and lifetime value."

Along with the corporate rebranding, After, Inc. shares a new vision, mission and set of core values. "Our vision is pretty bold," says Dawn Taylor, After, Inc.'s Chief Revenue Officer. "We want to be the global leader in post-sale customer experience technology. But what people don't realize is that After has been providing post-sale technology and services to the world's largest manufacturers for over a decade. Now with our QuickSuite, merchants, manufacturers and TPAs of any size can download our user-friendly SaaS platforms and be up and running in minutes, not months. Given the explosion of ecommerce the past two years, the market has grown, along with a stronger need for competitive differentiation. We are excited about this next phase in our company's growth trajectory."

Check out our new website at https://www.afterinc.com/.

About After, Inc.

After, Inc. ( https://www.afterinc.com/ ) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our best-in-class marketing, analytics and warranty administration drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, Connecticut, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions.

After, Inc. today announced the launch of its corporate rebranding effort, including a complete website redesign to reflect the company's evolution to Customer Experience Technology. Since 2005, After Inc. has been providing best-in-class post-sale services to the world's largest manufacturers and retailers.

Related link: https://afterinc.com/

After, Inc. Acquires Accentf(x) to Deepen its Post-Sale Marketing Services Offering

NORWALK, Conn. /ScoopCloud/ -- After, Inc., the leading customer experience technology company providing post-sale software and services to the world's top manufacturers, retailers, and ecommerce sellers, just announced its acquisition of Accentf(x) Marketing. Accentf(x) is a full-service, multi-channel, direct response marketing agency that combines proprietary technology, data management, and consumer insights to deliver the highest quality post-sale marketing solutions to its clients.

"With over 20 years of experience managing the post-sale marketing businesses of top appliance and consumer electronics manufacturers, Accentf(x) brings substantial industry knowledge and expertise to our team," says After, Inc.'s CEO, Nate Baldwin. "We also see great synergies in leveraging Accentf(x)'s vertically integrated capabilities with our post-sale marketing clients."

Accentf(x)'s CEO, Patrick Scheen agrees that the two companies are ideally matched. "We couldn't be more thrilled to join such a high quality, customer-focused post-sale services company like After, Inc. We look forward to combining After's best-in-class predictive analytics with our proprietary technology platform to drive significant performance improvements. It is win-win for our two companies and our clients."

ABOUT AFTER, INC.

After, Inc. ( https://www.afterinc.com/ ) is a pioneer in the Post-Sale Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their post-sale businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue and profit opportunities. The company launched QuickSuite, in 2021, a modular set of SaaS technologies to help manufacturers, retailers, and ecommerce sellers build deeper relationships with their customers and drive satisfaction, loyalty, and lifetime revenue after the point of sale.

Headquartered in Norwalk, Connecticut with offices in New York City, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

ABOUT ACCENTF(X) MARKETING

Accentf(x) Marketing ( https://www.accentfx.com/ ) specializes in helping clients engage, influence and grow customer relationships. For over 20 years Accentf(x)'s experienced team has provided clients with a competitive advantage and increased ROI through end-to-end customized data management, advanced analytics and insights, technology solutions and turnkey multichannel marketing programs. An alternative to typical database marketing providers who offer fixed platforms and ridged software, Accentf(x) provides tailored solutions to meet each of its client's unique needs and goals.

After, Inc., the leading customer experience technology company providing post-sale software and services to the world's top manufacturers, retailers, and ecommerce sellers, just announced its acquisition of Accentf(x) Marketing.