Tag Archives: Denver Business

Kiosk Industry Self Service News for February 2023

DENVER, Colo. /ScoopCloud/ -- It's President's Day. And the Kiosk Manufacturer Association news centers around dispensing machines/kiosks and in particular legal cannabis and naloxone. Terrapin just deployed some extraordinary robotics for "bagging" and delivering marijuana here in Colorado. See the intro video in the post. Facial recognition, 1100 products, big touchscreen and the users get to watch thru a glass panel. We have a nice video demonstrating that.

In the naloxone news: last year (and year before) there were zero dollars budgeted by state, local and federal agencies for kiosks that dispense naloxone and also fentanyl detection strips. So far in 2023? Almost $500M.

Featured Sponsor this month is Panasonic. We published a case study on Wendy's recent POS upgrade. Along with that we also included drive-thru headsets, drive-thru whitepaper and menu boards. Of note in the Shake Shack news the big phrase over and over is "drive thru." We see where Wendy's teamed up with Doordash & Roku to let users order from their TV [link to story]. We need to get an update on the facial ordering that Wendy's Japan deployed.

News 2/21/2023

* Fast Food Restaurants Update - includes Dunkin Donuts commercial

* NRA Chicago - Fast Food Kiosks

* Shake Shack Kiosks Important Component in 2023

* Taco Bell Cantina Kiosks in Los Angeles

* WCAG 2.2 Checklist

* Interactive Fitness Mirror Retail

* ISE 2023 - A video review of LG Business Solutions

* dvLED Video Wall Museum

* Ticketing Kiosk - NASA

* ADA Retail Restaurants Regulations - 2023

* Full list of news

Insights

MUFSO is coming up, and then in May there is NRA. We are in the Tech Pavilion.

The ADA retail restaurants is a recap of the recent U.S. Access Board webinar which was terrific. We've included the graphics illustrating all of the architectural considerations that can be overlooked (except by trolling attorneys looking for a fast buck).

Regulations for EV charging stations are coming to a head. We participate on several ANSI workgroups and their official EV regulations go out for public review by end of March. The U.S. Access Board is releasing their ANPRM by end of summer.

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/. Since 1996 for 27 years. For a list of all verticals visit The Industry Group.

Thanks to the companies whose support makes this possible.

Contact: info@kioskindustry.org with any questions.

It's President's Day. And the Kiosk Manufacturer Association news centers around dispensing machines/kiosks and in particular legal cannabis and naloxone. In the naloxone news: last year (and year before) there were zero dollars budgeted by state, local and federal agencies for kiosks that dispense naloxone and also fentanyl detection strips. So far in 2023? Almost $500M.

Related link: https://kioskindustry.org/

ACES Quality Management Taps Mortgage and Financial Services QC/Risk Experts to Headline 2023 ACES ENGAGE

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its speaker lineup for the upcoming ACES ENGAGE conference, taking place at the historic Broadmoor Hotel in Colorado Springs, May 17 - 19, 2023.

ACES has carefully curated this year's ACES ENGAGE lineup to provide attendees the opportunity to learn from industry experts and thought leaders. 2023 ACES ENGAGE Speakers to include: the Mortgage Bankers Association's Chief Economist and Senior Vice President Michael Fratantoni, Ballard Spahr Partner and Mortgage Banking Group Practice Leader Richard J. Andreano, Jr., Fannie Mae's Senior Director in Single Family Risk Loan Quality Candace Kubida and keynote speaker Jeff Evans, an adventurer and expedition leader.

"Last year's ACES ENGAGE event was a huge success, and we strive to make each year even better. We are confident this speaker lineup will help attendees expand both personally and professionally," ACES CEO Trevor Gauthier said. "With fraud up nearly 20% and the cost of corrections rising, lenders need to shore up their defenses. ACES ENGAGE will leave attendees with a deeper understanding of proactive quality assurance and compliance and strategies to protect loan quality and mitigate risk."

ACES ENGAGE will offer a mix of general session presentations, panel discussions and social activities. Attendees have the opportunity to learn from industry experts and thought leaders, network and leave with the knowledge necessary to increase efficiencies, improve productivity and further quality at their organizations.

Register to attend ACES ENGAGE and learn more at https://www.acesquality.com/aces-engage-2023

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its speaker lineup for the upcoming ACES ENGAGE conference, taking place at the historic Broadmoor Hotel in Colorado Springs, May 17 - 19, 2023.

Related link: https://www.acesquality.com/

ACES Quality Management expands client base by 22% in 2022

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the company had record growth increasing its client base by 22% amidst significant market volatility. The company also made numerous updates to its ACES Quality Management & Control® software and its free Compliance NewsHub resource, in addition to launching its inaugural ACES ENGAGE conference.

"2022 was an extremely challenging year for mortgage and financial services professionals, and with the decline in mortgage originations and other pressing economic factors, it was encouraging to see lenders and financial institutions continuing to invest in loan quality and risk mitigation," ACES CEO Trevor Gauthier said. "Given that the challenges we faced in 2022 are expected to extend into 2023, protecting the integrity and liquidity of the assets mortgage lenders and financial institutions are able to produce in today's market is more critical than ever. At ACES, we strive to support mortgage origination, consumer lending, loan servicing and wealth management and more through our robust quality management and control platform and serve as a resource so that all lenders - not just our clients - can keep loan quality and compliance at the forefront of their operations."

ACES launched a new compliance-driven oversight process for ACES CONNECT users via a role-based permission system. Launched last year, ACES CONNECT provides users with the ability to self-remediate audit findings, access reporting and trending data, review audit documents and manage corrective action plans in coordination with their organization's risk department. In addition, ACES CONNECT allows users to have access to the ACES quality control (QC) reporting to provide easy-to-view analytics for senior management along with any designated third parties. ACES was also among the first to update its reporting library within ACES Quality Management & Control software to align with Fannie Mae's reporting recommendations.

In May 2022, ACES ENGAGE brought the nation's top financial services quality management professionals together to discuss industry trends and best practices. ACES ENGAGE will take place again this May in Colorado Springs.

The organization also continued to make efforts to give back through ACES CARES. Established in 2018, ACES CARES encourages employees to make a positive difference in the community through volunteering, outreach and financial contributions to charities and causes close to their hearts. In 2022, the ACES team donated over 1,181 hours of paid and unpaid volunteer hours. Since the program's inception, ACES Quality Management and its staff have donated a total of $33,750 to 58 organizations. ACES CARES offers a dollar-for-dollar match of employee donations to U.S.-registered 501(c)(3) charitable organizations of their choice, the program also supports employees' wellness and community involvement programs.

Additional 2022 achievements for ACES include:

* Producing its free quarterly Mortgage QC Trends Report;

* Executive Vice President of Operations Sharon Reichhardt being named a 2022 HousingWire Insider;

* Presence on HousingWire magazine's 2022 Tech100 Mortgage list;

* Enhancing visibility of question codes within ACES Managed Questionnaires;

* Releasing a new servicing-focused multi-answer managed questionnaire and

* Published 3600 changes and additions to ACES Managed Questionnaires and

* Added and reviewed over 950 articles to the ACES Compliance NewsHub along with close to 200 calendar items.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the company had record growth increasing its client base by 22% amidst significant market volatility. The company also made numerous updates to its ACES Quality Management & Control® software and its free Compliance NewsHub resource, in addition to launching its inaugural ACES ENGAGE conference.

Related link: https://www.acesquality.com/

Retail Kiosk and Digital Signage News from the Kiosk Industry Group Jan. 2023

DENVER, Colo. /ScoopCloud/ -- Kiosk Association News - Kiosks & Digital Signage in Retail: Next week is NRF in New York and we are in our usual location at entrance to lower level in #1602. We'll have 4 demos available at our booth. Other booths to visit include KIOSK (5502), Pyramid (3482), Storm Interface (1707), ImageHolders (4266), Insight Touch (1327), POSBANK (5649), Samsung (3657), Ingenico (3738), Elo (5803), Esper (855) and Star Micronics (5449).

News From Across Self-Service

* Airport Digital Displays and DVLEDs

* POS Order Terminals and McDonald's Style Pedestal Kiosks

* POS Terminal & Kiosks New Member POSBANK

* NRF 2023 - Come See us in 1602

* Kiosk Mode - What is Windows Kiosk Mode

* POS Order Touch

* Media Kiosk Writeups - Mondelez and NRN

* NASA Ticketing Kiosks Video - Double Screen - In the Wild

* NRF 2023 KMA - Samsung, Pyramid, KioWare, Vispero,& Olea.

* Grocery Self-Checkout & Disabled Shoppers - Food Institute

* No-Code Development Platform Intuiface Supports Raspberry Pi

Learn more: https://kioskindustry.org/news-posts/

AVIXA Writeups

* NASA uses digital signage to speed up ticketing

* MSP Airport DVLEDs + 900 screen Project

* PDF - 2022 Drive Thru Study Report

* PDF Report - 2022 State of Restaurant Industry

* PDF - 7-Eleven Digital Signs

* Mexico Amusement Park Digital Signage Case Study

* Customer Self Order & Digital Messaging

* Wayfinding in Walmart

Learn more: https://xchange.avixa.org/users/kiosk-manufacturer-association/content

Videos

* Samsung Kiosk

* Automated Self-Return Retail Kiosks

* Digital Menu Boards Samsung

* NASA Ticketing Kiosks

* Taco Bell NY Cantina

* McDonald's Latest Concept for Automated

Insights

Interesting to see DVLED news in Minneapolis. The genesis of their solution was cloned in part by earlier solution deployed by Minnesota Twins. Extended writeup with pics supplied by the airport authority.

We've added POS aka Point of Sale as one of our main content threads for 2023.

Also, we have updated Market Research with new numbers for the industry along with restaurant statistics. We also take our shot at 2023 predictions.

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/. Since 1996 for 27 years.

For all verticals visit The Industry Group.at: https://industrygroup.org/

Thanks to the companies whose support makes this possible.

Kiosk Association News - Kiosks & Digital Signage in Retail: Next week is NRF in New York and we are in our usual location at entrance to lower level in #1602. We'll have 4 demos available at our booth. Other booths to visit include KIOSK (5502), Pyramid (3482), Storm Interface (1707), ImageHolders (4266), Insight Touch (1327), POSBANK (5649), Samsung (3657), Ingenico (3738), Elo (5803), Esper (855) and Star Micronics (5449).

Related link: https://kioskindustry.org/

ACES Quality Management’s Trevor Gauthier selected as a 2023 Industry Titan by National Mortgage Professional Magazine

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that CEO Trevor Gauthier has been selected as an Industry Titan by National Mortgage Professional (NMP) magazine. This award seeks to highlight the individuals that have dedicated their lives to the mortgage industry with confidence, compassion and pride.

"As always, I am humbled to receive this individual recognition, but any success I've achieved as head of ACES is a direct result of the talented group of people I'm surrounded by every day," said ACES CEO Trevor Gauthier. "My career in the financial services industry has been thrilling and most importantly, continues to teach me new things to this day. I'm thankful to have the opportunity to continuously learn from and share my experiences with those around me and have them share their experiences with me."

Under Gauthier's leadership, ACES has continued to advance QC automation and deliver mission-critical features and functionality through its flagship ACES Quality Management and Control® software platform. Additionally, Gauthier has ensured ACES maintains its commitment to providing free services to the industry through its ACES Compliance NewsHub, an online compliance news repository that has published over 800 articles and over 170 calendar items year-to-date and the quarterly Mortgage QC Trends Report. ACES has published over 5,032 changes and additions to their ACES Managed Questionnaires to ensure clients have the most up-to-date regulations.

Gauthier's full profile can be viewed in the January issue of NMP or visit: https://nationalmortgageprofessional.com/news/meet-nmp-2023-titans-industry

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that CEO Trevor Gauthier has been selected as an Industry Titan by National Mortgage Professional (NMP) magazine. This award seeks to highlight the individuals that have dedicated their lives to the mortgage industry with confidence, compassion and pride.

Related link: https://www.acesquality.com/

Critical Defect Rates Rose 6% in Q2 2022 Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the second quarter (Q2) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q2 2022 report include the following:

* The overall critical defect rate increased 6% over Q1 2022, ending the quarter at 2.05% and crossing the 2% threshold for only the third time in this report's history.

* While Income/Employment defects continue to represent the majority of defects reported, its overall share of defects decreased from the previous quarter.

* Loan Documentation defects increased significantly in Q2 2022, with Closing Documentation errors comprising the vast majority of these defects.

* Appraisal defects continued trending downward for the second straight quarter, improving slightly over Q1 2022.

* Purchase share increased in Q2 2022, reflecting the shift from a refinance market, while conventional loan share remained essentially unchanged.

* Although FHA share increased slightly in Q2 2022, defects declined significantly in this category over the previous quarter. Conversely, VA and USDA defects increased remarkably despite only modest gains in review share, with VA defects more than doubling from the previous quarter.

"The geopolitical and macroeconomic events surrounding Q2 2022 are most certainly the driving factors behind the increase in the overall critical defect rate past the 2% threshold. While the Income/Employment category improved tremendously this quarter, significant defect increases in the Loan Documentation, VA and USDA categories are cause for concern," said ACES Executive Vice President Nick Volpe.

Findings for the Q2 2022 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"With interest rates skyrocketing and severe declines in volume and profitability, Q2 2022 was the perfect storm for the mortgage industry. The market disruption combined with increased competition certainly created ample opportunity for loan defects, hence the increase in Q2r's overall critical defect rate," said ACES CEO Trevor Gauthier. "The takeaway for lenders moving forward is to double down on quality control and risk mitigation to protect the volume they can capture and ensure buyback requests don't diminish profits."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;
* 8 of the top 10 loan servicers;
* 11 of the top 30 banks; and
* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the second quarter (Q2) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control software.

Related link: https://www.acesquality.com/

ACES Quality Management Upgrades ACES CONNECT® to Enhance Communication, Collaboration on Quality Control Findings

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced it has enhanced its proprietary ACES CONNECT portal to extend its flexibility and user control capabilities. This enhancement allows ACES administrators to create custom user roles and assign permissions for those roles to fit the needs of their organization. Users can build roles based on granular permissions related to the loan and exception communication process, thus simplifying group management and settings within the portal through the ACES Quality Management & Control® software platform.

"Our commitment to improving loan quality through our industry-leading technology and exemplary customer service is never satisfied. We continuously keep our ears open and our noses to the grindstone to ensure we're constantly delivering the tools and the knowledge our clients need to support their quality control programs, regardless of whether those efforts are managed internally or externally," said CEO Trevor Gauthier. "This enhancement was a direct result of listening to our clients' needs and making the necessary advancements to our technology to improve communication and collaboration on QC activities."

Launched in May 2022, ACES CONNECT provides enhanced productivity and boosts collaboration in resolving loan defects, requesting or supplying additional documentation, answering questions and concerns and tracking communications within the organization and externally with third parties. Through the portal, users can self-remediate audit findings, access reporting and trending data, review audit documents and manage corrective action plans in coordination with their organization's risk department. In addition, ACES CONNECT provides users with access to the ACES QC reporting to provide easy-to-view reporting for senior management along with any designated third parties. To learn more about ACES CONNECT, request a demo.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced it has enhanced its proprietary ACES CONNECT portal to extend its flexibility and user control capabilities. This enhancement allows ACES administrators to create custom user roles and assign permissions for those roles to fit the needs of their organization.

Related link: https://www.acesquality.com/

Kiosk and Menu Board News from the Kiosk Association (KMA)

DENVER, Colo. /ScoopCloud/ -- Kiosk Association News - Menu Boards & Kiosks: News on Shake Shack, Panera's, Wendy's and BurgerFi. See information on tradeshows this week including DSE, IAAPA and Smart City Expo in Barcelona.

News 11/12/2022

* Mobile portable kiosk - Easy ship, easy setup, easy location

* Ticketing and wristband kiosks at IAAPA this week

* POS Market Report - Who uses what...

* Panera AI Drive Thru Proof of Concepts in NY review (see Deep Dive)

* Shake Shack - iPad kiosks coming to all

* Child Support Bill Payment

* Why and How of Accessible Kiosks Whitepaper

* Wendy's POS Case Study for franchisees

AVIXA Articles

* Curved Display Case Study 22Miles & Nanolumens - Video

* Latest update on iPads and small format for restaurants, healthcare & transportation

* Cosmopolitan Hotel Lobby Case Study with video

* Menu Board Technical Considerations

* BurgerFi ROI Case Study

* Enhancing C-Store Experience

* Digital Menu Boards - McDonald's & Coates

Analysis

I tested out Panera's new 'automated' drive-thru and now I think every fast food chain should use it -- An Alexa-type conversational order-taking AI for the drive-thru with lots of pics, but oddly no audio. Will multi-lingual capability be added? We've asked.

This coming week is a busy tradeshow week with DSE in Vegas (we are in 617, use KMN20 for a free pass. See cloud services for 3 different SOC systems, self-order countertops, an outdoor digital sidewalk marquee, and a dual 55 outdoor menu board. In Florida, there is the huge IAPPA show with all types of ticketing, and finally Smart City Expo in Barcelona.

The deadline for comments for the U.S. Access Board ANPRM is next week (21st) as well.

Articles: https://kioskindustry.org/news-posts/

LEARN MORE:

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/.

Since 1996 for 26 years. For a list of all verticals visit The Industry Group.

Thanks to the companies whose support makes this possible. Contact Craig to join them.

Kiosk Association News - Menu Boards & Kiosks: News on Shake Shack, Panera's, Wendy's and BurgerFi. See information on tradeshows this week including DSE, IAAPA and Smart City Expo in Barcelona.

Related link: https://kioskindustry.org/

Digital Signage Experience in Las Vegas Nov. 17, 2022

DENVER, Colo. /ScoopCloud/ -- Join KIOSK ASSOCIATION (KMA - Kiosk Manufacturer Association) in Las Vegas for the Digital Signage Experience at the LV Convention Center, Nov. 17, 2022. We are in booth 617.

OUR BOOTH

* Clover Kiosk by Nanonation - Nano will be highlighting their cloud platform and wide-ranging support. Nano will show 3x screens (a Samsung, an LG, and a Sony) stacked on a single dual post mount showing three SoC platforms for signage. For Nanonation show handout DSE_Nanonation Overview-compressed.

* Keyser Digital Menu Boards - Everything You Wanted to Know - the Keyser FLEX Outdoor Digital Display System, will showcase a new full turnkey dual 55" LCD outdoor display. Keyser 55 Dual Flex IP67 Specs

* Counter Top Self-Order with Accessibility - PolyTouch with Storm Interface -- Pyramid Polytouch Flex and also Pyramid Datasheet Booklet-compressed

* Here is our booth portal on DSE

* General Floorplan

Wednesday also is the day for the highly anticipated Sixteen:Nine Mixer, a prelim session covering merger and acquisition activity. That is at the Hard Rock but sold out. You may be able to get pass from sponsors.

REGULATORY NOTES

* November 21st is the deadline to send in responses to the nine questions the U.S. Access Board has asked for input on.

* In Washington D.C. -- M-Enabling Summit for Kiosk Accessibility Oct 24 Washington D.C.

AVIXA ARTICLES

* 3Cosmopolitan Hotel Lobby Case Study - Digital Signage

* Digital Menu Board Technical Considerations - Indoor & Outdoor

* BurgerFI ROI Case Study for Restaurants (with metrics)

* Kiosk Privacy Is About To Get Far More Complicated

POSTS

* Availability - Managing the Kiosk and Self-Service Supply Chain

* Biometric Kiosks - Thales Biometric Devices Now Available at UCP

* Digital Wayfinding Kiosk Software by 22Miles Updates

* Kiosk Accessibility Event - M-Enabling Summit

* Front Desk Reception Kiosk aka Virtual Receptionist

* Relevant Retail Using Digital Signage

* Kiosk Printer G2E News - Lottery Ticket Printer

* Drive Thru QSR Study 2022 (eg McDonalds Drive Thru)

* Ticket Kiosk Branding Design - Top 4 Tips & Videos

* Self-Order ROI Example BurgerFI Feature

* Coming to your home Samsung Smart TV Soon...Telehealth

* Taco Bell EV Charging Stations Deployed

MORE INFORMATION:

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/

DSE Expo booth information: https://kioskindustry.org/dse-expo-2022/

Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group ( https://industrygroup.org/ ).

Join KIOSK ASSOCIATION (KMA - Kiosk Manufacturer Association) in Las Vegas for the Digital Signage Experience at the LV Convention Center, Nov. 17, 2022. We are in booth 617.

Related link: https://kioskindustry.org/

Mortgage Servicing Start-Up Valon Selects ACES Quality Management & Control to Drive QC Operations

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that mortgage lending and servicing start-up Valon has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support the company's mortgage servicing quality control (QC) audits, completing implementation within 28 business days.

"What's unique about Valon is we're both a tech company and a mortgage servicer. We've grown tremendously since our inception in 2019 and are projecting additional growth of 150% this year. As we scale internal operations to keep pace with that growth, having strong controls in place is extremely important to ensure we're operating compliantly and responsibly," said Christi Weber, Senior Director, Operations Enablement and Quality at Valon. "We identified ACES as one of the key leaders in the mortgage QC space and a partner that could help us implement a robust quality program that could keep up with a much larger book of business."

"With the platform's extensive compliance coverage at all levels and the fact that ACES is constantly optimizing the platform and monitoring the compliance landscape, we knew we could derive a ton of value from the system in a very short period," Weber added. "We're a very data-focused company, and ACES provides us with a wealth of data that we can analyze to look for trends and see how those affect certain subsets of our portfolio."

"Compliance and quality control automation are vital contributors to the success of today's mortgage companies. We've built ACES to enable businesses to swiftly meet mortgage compliance requirements and navigate changes while providing powerful business insights," said ACES CEO Trevor Gauthier. "Tech-forward companies like Valon are realizing the value of investing in quality control and risk management tools from the outset and, thus, setting themselves up for long-term success."

About Valon:

Valon is a residential mortgage servicer and lender on a mission to empower every homeowner with ease, security, and financial know-how. Valon is focused on creating a new homeownership experience through its mortgage servicing tools, lending products, and team of experts. For more information, visit https://valon.com.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that mortgage lending and servicing start-up Valon has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support the company's mortgage servicing quality control (QC) audits, completing implementation within 28 business days.

Related link: https://www.acesquality.com/

Register for CREATE Restaurant Show 2022 in Denver

DENVER, Colo. /ScoopCloud/ -- Big return of CREATE Restaurant Technology event in downtown Denver. The Kiosk Association is a returning sponsor (three years now) - Sponsors this year are Johnsonville, Coca-Cola, and Tyson. Participants include iHop, Nations Restaurant News (NRN), Noodles, Denny's, Wendy's and many more top tier speakers.

Registration info is here - https://create.nrn.com/create-experience/.

Supporting sponsors include Revel, Stratcache, the Kiosk Association (KMA), Keurig/Dr. Pepper and Presto to name some.

Date: September 19-21, 2022

Location: Sheraton Denver

Are you a restaurant executive wanting to attend? We can help with a free pass ($500 value). Send an email to info@kioskindustry.org with your information.

CREATE: The Future of Foodservice connects together the most exciting restaurant leaders - from the biggest brands and the most exciting emerging brands - through live virtual sessions, on-demand educational resources and a one-of-a-kind in-person event in Denver. Thousands of CREATE members have already leveled up their leadership, made authentic connections and reignited their businesses.

* Digital All-Access Pass

* Join Us in Denver

* Explore On-Demand Library

RESOURCES AT A GLANCE:

* AGENDA

* Hotel Reservations

* Event Pricing & Packages

* Become a Sponsor

* Health & Safety

SPONSORS:

* Johnsonville

* The Coca-Cola Company

* Text Pete

* Tyson

restaurant technology Create Sponsors

SESSIONS:

Tuesday 1:15 p.m. - 1:45 p.m.

ASK THE EXPERTS:

Technology innovation to drive digital sales and improve customer experience

Speakers: Scott Boatwright,

Chief Restaurant Officer,

Chipotle Mexican Grill

Sponsor: Kiosk Association

WHAT YOU'LL LEARN:

* What's the future holds for restaurant tech and digital innovation

* How technology can help create better, more meaningful restaurant jobs

* How the softening economy will impact the restaurant labor market

For more information contact info@kioskindustry.org or visit https://kioskindustry.org. Since 1996 for 26 years serving the self-service technology market.

For a complete list of verticals visit The Industry Group - https://industrygroup.org/.

Big return of CREATE Restaurant Technology event in downtown Denver. The Kiosk Association is a returning sponsor (three years now) - Sponsors this year are Johnsonville, Coca-Cola, and Tyson. Participants include iHop, Nations Restaurant News (NRN), Noodles, Denny's, Wendy's and many more top tier speakers.

Related link: https://kioskindustry.org/

Critical Defect Rate Declined in Q1 2022 Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the first quarter (Q1) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q1 2022 report include:

* The overall critical defect ended Q1 2022 at 1.93%, representing a .02% decline from Q4 2022.

* Declining volumes have helped stabilize lender processes, keeping defects at bay, but signs are starting to emerge that the credit box is widening in the hunt for volume.

* Defects in the Income/Employment category continue to remain high.

* The share of appraisal-related defects fell in Q1 2022 after rising in the prior quarter, but signs indicate lenders should pay special attention to this area going forward.

* Purchase and refinance shares remained unchanged from the prior quarter. Conventional loan share continued its multi-quarter trend of decline, with FHA loans filling the void and VA loan share also on the rebound.

* Purchase defects increased specifically I the FHA category, which is expected given purchase loans' dominance in review share and the increase in FHA loans.

"Despite an overall decline in the critical defect rate for Q1 2022, the Income/Employment category remains a glaring problem. Lenders are finding this area a difficult one to rectify, and with staffing changes and new products coming online, it is more important than ever that QC managers get granular findings and feedback to their production group," said ACES Executive Vice President Nick Volpe. "Additionally, as lenders expand the credit box to win the fight for volume, they must be careful not to stretch too far and further exacerbate defects in this category."

Findings for the Q1 2022 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"While the defect increases in three of the four 'core underwriting' categories are cause for concern, it was not all 'doom and gloom' for Q1 2022. Out of the 11 primary loan defect categories ACES tracks, five showed considerable improvement over last quarter, and none more so than the Documentation category, which dropped 37% from 14.57% to 9.09," added Volpe. "This is a tangible example of the importance of quality control reporting. With quality control and quality assurance testing, lenders can course correct and improve the overall quality of their mortgage originations."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management(r) (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the first quarter (Q1) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control(r) software.

Related link: https://www.acesquality.com/

EnergyCAP Expands Executive Leadership Team in Denver, Colorado

DENVER, Colo. /ScoopCloud/ -- EnergyCAP, a pioneer in energy and sustainability enterprise resource planning ("ERP") software, today announced the appointment of two additional executive leaders based in Denver, Colorado. These new leaders have extensive backgrounds in leading high tech - growth organizations.

"Our mission is to empower energy and sustainability leaders with actionable data to manage consumption, reduce their carbon footprint, and drive savings," said EnergyCAP CEO Tom Patterson. "To accomplish this mission at the scale we desire, we needed seasoned leaders with experience leading high-performing teams in periods of accelerated growth."

EnergyCAP is pleased to announce two new leaders to its executive team:

* Bill Bakken - Chief Customer Officer

Bill Bakken joins EnergyCAP to advance the CAPture Services BPO and Customer Success and Support teams, to ensure we deliver value to our customers, create meaningful partnerships, and deliver an exceptional customer experience. Bakken brings over twenty-two years of leadership experience rapidly scaling multiple SaaS, managed services, and hosting services businesses.

Prior to joining EnergyCAP, Bakken served as COO at SambaSafety, developing multiple business functions, including establishing the Customer Success team. In previous leadership roles, Bakken was responsible for scaling BPO services business while improving customer retention.

* Jessica Hobbs - Vice President, People & Culture

Jessica Hobbs joins EnergyCAP to lead the human resource, people and culture strategy for the organization; promoting an inclusive and engaged culture and workforce, developing leaders and employees, and growing and retaining top talent to support accelerated growth.

Hobbs has over twenty years of experience in Human Resources in a variety of industries and growth companies. She is passionate about developing high performance cultures and cultivating employee growth and development.

"We're thrilled to welcome Bill Bakken and Jessica Hobbs to the executive leadership team," Patterson shared. "At EnergyCAP, our people are everything. As we continue to expand, we remain committed to developing, hiring and growing the most talented and value-driven people we can find."

About EnergyCAP, LLC

EnergyCAP is the leading energy and sustainability ERP, empowering customers with full control and understanding of their energy and sustainability data to reduce their carbon footprint and drive savings. For over forty years, thousands of public and private institutions have been using EnergyCAP to streamline accounting processes, reduce resource consumption, and identify opportunities for sustainable operations. EnergyCAP helps customers who are drowning in paper bills, manual processes, and cumbersome spreadsheets and enables them to execute, analyze, and report on the energy and decarbonization projects needed to create a more sustainable world.

Visit https://www.energycap.com/ to learn more.

EnergyCAP, a pioneer in energy and sustainability enterprise resource planning ("ERP") software, today announced the appointment of two additional executive leaders based in Denver, Colorado. These new leaders have extensive backgrounds in leading high tech - growth organizations.

Related link: https://www.energycap.com/

Financial Center First Credit Union Selects ACES Quality Management & Control to Improve Consumer Loan Quality

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Financial Center First Credit Union (FCFCU) has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support quality control (QC) audits for FCFCU's consumer lending channels.

"As a credit union, delivering value back to members is of the utmost importance, and part of that equation is ensuring loan quality is of the highest standards," said ACES CEO Trevor Gauthier. "ACES enables FCFCU to easily assess and improve the quality of its consumer lending production, thus upholding its commitment to excellence in member service."

ACES supports FCFCU's quality assurance, quality control and internal audit processes across all its consumer lending channels. ACES flexible technology allows FCFCU to track loan quality and effectively and quickly identify, communicate and remediate exceptions with ease.

"ACES has significantly improved the ability of our internal quality assurance program to identify, communicate and remediate exceptions quickly for both new member accounts and our consumer lending division," said Jennifer Rue, chief risk officer at FCFCU.

About FCFU

For 69 years, Financial Center First Credit Union has been serving its members and the community of Central Indiana. FCFCU is a member-owned, not-for-profit, co-operative whose members receive financial benefits in the form of lower loan rates, higher savings rates, and lower fees than banks. For more information, visit https://www.fcfcu.com/.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Financial Center First Credit Union (FCFCU) has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support quality control (QC) audits for FCFCU's consumer lending channels.

Related link: https://www.acesquality.com/

ACES Quality Management’s Sharon Reichhardt selected as a 2022 Insider by HousingWire Magazine

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced Executive Vice President of Operations Sharon Reichhardt has been honored by HousingWire magazine in its annual Insiders awards program.

"Each year, the HW Insiders award represents a versatile group of unsung heroes who are vital to the smooth functioning of their organizations," HousingWire Editor in Chief Sarah Wheeler said. "While they may operate behind the scenes, the tireless work of these honorees has a huge impact on the larger housing ecosystem. We are honored to recognize this impressive group of industry experts."

HousingWire selected Reichhardt for this year's Insiders award based on her leadership and contributions to the ACES Client Success team. As a former ACES client, Reichhardt has leveraged her unique perspective to develop client-centric, scalable solutions that drive long-term organizational success. Her former hands-on experience as an ACES administrator also contributed to the development of the Certified ACES Administrator Program (CAA), which was announced in late May at the inaugural ACES ENGAGE event.

"From her alignment with our customers' needs and subsequent delivery of functional improvements to the ACES platform to her willingness to mentor everyone around her, Sharon is a valued member of the ACES team," said ACES CEO Trevor Gauthier. "Having been in our clients' shoes, she brings a level of empathy and camaraderie to those interactions, which makes our clients feel that she's one of them and endears her that much more to them."

To view the complete list of winners, visit http://housingwire.com/.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

About HousingWire:

HousingWire is the most influential source of news and information for the U.S. mortgage and housing markets. Built on a foundation of independent and original journalism, HousingWire reaches more than 70,000 newsletter subscribers daily and 1 million unique visitors each month and has more than 5,000 members and event attendees. Visit www.housingwire.com or www.solutions.housingwire.com to learn more.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced Executive Vice President of Operations Sharon Reichhardt has been honored by HousingWire magazine in its annual Insiders awards program.

Related link: https://www.acesquality.com/

The Kiosk Association August 2022: Restaurant Tech in Denver

DENVER, Colo. /ScoopCloud/ -- See Kiosk Association in Denver, September 19-21 at the CREATE Show, the Future of Foodservice. We are sponsoring Ask the Expert with Chipotle and if you are a restaurant exec wanting to attend, we can save you $500 with a free pass. Just email info@kioskindustry.org with your details.

Coming up in November is Digital Signage Expo 2022 in Vegas. We'll be there in booth 617. Next month we are participating in a webinar on service and logistics with Pitney Bowes.

CONTENT:

* Feature article this month is Kiosk Privacy Is About To Get Far More Complicated. Evan Schuman looks at the healthcare segment and HIPAA considerations.

* On AVIXA is our article on Volta and it's over a billion views milestone for its EV charging stations

* Digital Menu Boards - a big deal announced on the selection of the global provider for digital menu board CMS provider for McDonald's (worldwide).

NEW GOLD SPONSORS:
* Samsung Displays
* Peerless-AV (see Volta EV Charging)
* AcquireDigital
* Star Micronics
* Pitney Bowes
* WelcomeWare
* IDmission

REGULATORY NEWS:

* The U.S. Access Board is releasing its scope of work (aka ANPRM) this month for all types of self-service including Point-Of-Sale. They will be accepting comments and all entities are encouraged to provide comments. Link (https://kioskindustry.org/regulatory-news-ada-kiosk-pos-kiosks-and-ev-charging-update/). Earlier they released guidelines for EV Charging to the ball rolling.

RECENT POSTS:
* Samsung Displays, Restaurant Technology is now a Gold Sponsor
* RFID Reader Technology with incentives for manufacturers
* Kiosk Privacy Is About To Get Far More Complicated - Feature
* Restaurant Technology - CREATE in Denver 9/19
* Kiosk Components - How To Select
* Senate Testimony on Accessible Federal Technology & Title III
* Telehealth Accessibility Guidelines HHS and DOJ
* OS Neutral Payment Devices for OS Agnostic Payment Kiosks
* Automated Cocktail Machine Tended Bar Coming to Denver
* Will EV Charging Infrastructure Be Ready for EV Charging?
* Kiosk Printers - Catalog of Thermal Printers
* Digital Signage CMS Platform - Version 7 by 22Miles
* Payment Kiosks - Multi-Processor Payment by Datacap & PAX
* EV Charging Design Recommendations by U.S. Access Board
* No Code Development Platform - For Any O/S - Intuiface

MORE INFORMATION:

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/. Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group (https://industrygroup.org/).

See Kiosk Association in Denver, September 19-21 at the CREATE Show, the Future of Foodservice. We are sponsoring Ask the Expert with Chipotle and if you are a restaurant exec wanting to attend, we can save you $500 with a free pass.

Related link: https://kioskindustry.org/

ACES Quality Management Executives selected to speak at Mortgage Bankers Association’s 2022 RMQA Conference

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced Executive Vice President of Compliance Amanda Phillips and Executive Vice President of Operations Sharon Reichhardt have been selected to speak at the upcoming Mortgage Bankers Association's (MBA) Risk Management, Quality Assurance and Fraud Prevention Forum (RMQA) taking place September 11-13 in Nashville, Tenn.

Phillips will moderate "Examining Trends in Fair Housing, Fair Lending and Fair Servicing Compliance" on Tuesday, Sept. 13, from 9:45 a.m. to 10:45 a.m. CT, which will focus on trends related to regulations across the industry to help lenders make the necessary adjustments and ensure compliance.

Reichhardt will also present on Tuesday from 11 a.m. to noon CT as part of the panel discussing "Using Data to Stop Today's Fraud Schemes." This session will focus on the data lenders should be examining, collection methods for obtaining that data and how to analyze the data to determine the best means of stopping today's fraud schemes.

"The ACES team is extremely proud to have two of our best and brightest internal experts speak at this year's RMQA," said ACES CEO Trevor Gauthier. "Amanda and Sharon are both highly regarded members of the ACES team and outstanding thought leaders, each possessing a wealth of knowledge in their respective fields. I look forward to hearing them share their insights and expertise with the mortgage industry's compliance and quality control professionals."

ACES is a Platinum sponsor for this year's RMQA conference. To learn more about ACES' suite of mortgage quality control and risk management tools, visit them at tabletop No. 5 during the conference or schedule time to meet with the team at sales@acesquality.com.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced Executive Vice President of Compliance Amanda Phillips and Executive Vice President of Operations Sharon Reichhardt have been selected to speak at the upcoming Mortgage Bankers Association's (MBA) Risk Management, Quality Assurance and Fraud Prevention Forum (RMQA) taking place September 11-13 in Nashville, Tenn.

Related link: https://www.acesquality.com/

ACES Quality Management Updates Reporting Library to Incorporate Recent Guidance by Fannie Mae

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that it has enhanced its reporting library within its flagship audit platform ACES Quality Management & Control® Software to help align with recent mortgage quality control (QC) reporting recommendations issued by Fannie Mae.

"ACES has utilized Fannie Mae's loan defect taxonomy for years to help lenders better understand the quality of their production," said ACES CEO Trevor Gauthier. "With the addition of these new reports, our clients can now align both their defect categorization and defect reporting with Fannie Mae's expectations, demonstrating an additional commitment to meeting Fannie Mae's QC directives."

These recommendations, which were outlined during the Nov. 10, 2021, Fannie Mae Boot Camp webcast, advised lenders to utilize the following three levels of reporting to ensure the effective management of their QC programs:

* Senior management;

* Middle management; and

* Front-line staff.

Fannie Mae also recommended that lenders tailor these reports to reflect the needs and concerns of each audience and the frequency of publication. General areas that all reports should include are as follows:

* Summarized and trending results;

* Compliance- versus credit-related defects; and

* Action plan reporting.

In addition to adding these reporting capabilities to the ACES platform, the ACES reporting team is working on additional reporting functionality to support the Fannie Mae QC Calibrations. To learn more about Fannie Mae's QC reporting recommendations, access the Boot Camp recordings at https://fanniemae.qumucloud.com/portals/bootcamp2021/home or visit https://singlefamily.fanniemae.com/media/31646/display to read the June 2022 edition of the Fannie Mae Quality Insider on "Strengthening Your QC program: QC Reporting."

ACES featured some of these news reports in the recent HousingWire webinar, "QC Trends and How to Prepare for Next Generation GSE Reporting."

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that it has enhanced its reporting library within its flagship audit platform ACES Quality Management & Control® Software to help align with recent mortgage quality control (QC) reporting recommendations issued by Fannie Mae.

Related link: https://www.acesquality.com/

Author Brings Light Post-Pandemic and Beyond

DENVER, Colo. /ScoopCloud/ -- Entrepreneur and author Mags Lybolt is re-launching her motivational book, "You Got This" (ISBN: 979-8839152816) in order to inspire readers to change their personal programming. The book, which is made up of 44 blessings, contains two parts in each section: the first part says who you are and blesses you with good things while the second part is meant for you to speak the good things into existence as if they're already happening.

"Reading and thinking good thoughts right before bed allows your mind to think good thoughts all night long," says Lybolt, who emigrated from Europe at the age of five and received her business degree from the Kelley School of Business at Indiana University and her MBA at Purdue University.

"You Got This" was born from Lybolt's passion for helping people become successful in all aspects of life, be the best versions of themselves, achieve their dreams and receive direction, love, motivation, inspiration and meaning.

"It will only take you a minute to read a section morning and night," Lybolt says. "Research shows that it takes 40 days on average to retrain any part of your body and that includes your thoughts, brain and behavior," she says. "It takes at least 21 days to break a habit and 90 days to make it a permanent lifestyle change. Following 'You Got This' will train your brain to be on your side-to lift you up and not talk down to you."

Lybolt adds, "I wrote 'You Got This' to inspire people to not only be the best they can be but also to motivate them on a daily basis. Too many times, especially in today's day and age, others tend to put us down. I want to do the opposite for people. I want them to hear the truth about themselves and push them to continue on a path to greatness."

"You Got This" is available in ebook, paperback and audio form on Amazon at: https://www.amazon.com/dp/B0B5NP9VDV

Entrepreneur and author Mags Lybolt is re-launching her motivational book, "You Got This" (ISBN: 979-8839152816) in order to inspire readers to change their personal programming. The book, which is made up of 44 blessings, contains two parts in each section.

Related link: https://www.linkedin.com/in/maglybolt/

Kiosk Association July 2022 – Regulatory Snapshot

DENVER, Colo. /ScoopCloud/ -- U.S. Access Board next session to include EV Charging Stations, Kiosks, Information Transaction Machines and POS. Canada's CSA Group is working on new guidelines, says the Kiosk Association (KMA). Point-of-Sale is likely to center on physical access by customers and audio? KMA is a participating sponsor for the ANSI EV Panel and on two working groups. See EV Panel post.

Important - input to the ANPRM is encouraged by ALL involved parties (restaurants and hotels and whatever). Once the comments close, it is impossible to add comments. ANSI EVSP is also open to participation by all companies. Make your viewpoint heard!

Updated Regulatory Brief -- Point-by-point discussion of expected Access Board ANPRM & ANSI EV Roadmap, Assistive technology, ADA as non-delegable duty, and from the National Restaurant Association, a rare critique of upcoming ADPPA act and "alarming" provisions. Meanwhile, the HIPAA Modernization Commission continues working on HIPAA. We were interviewed for article on disability inclusion in workplace.

The federal government is ramping up, strongly, to get regulations in.

Related -- Critical privacy considerations for public-facing technology is our feature article by Evan Schuman (Evan writes for Computerworld and TechCrunch). This is the part 1. Next month Evan may focus on healthcare.

Recent Posts:
* Critical Privacy Considerations For Kiosks - Feature Article
* How Popular is Self-Checkout at Supermarkets
* EV Electric Vehicles Standards Panel Sponsor
* Medical Grade Touchmonitors from TDS Touch
* Restaurant Kiosks - GRUBBRR Rolling out Samsung Kiosk - Case Study Data
* Disability Inclusion In Workplace Interview
* EV Charging Stations LG - LG Electronics Buys Mango
* Digital Wayfinding Kiosks at Phoenix Sky Harbor
* Payment Kiosks ISVPay and UCP Provide Omnichannel
* Hotel Check-In Kiosks HITEC
* Digital Wayfinding Smart City demo at recent InfoComm
* Self-Order Kiosk by LG Released in Korea
* Should Restaurant Accessibility Standards Include Digital Menus
* Digital Signage Software - Public Transport Case Study

Recent EV Charging Posts:
* Panasonic $4B plant to be in Kansas
* Canada EV Charging - 1.6 Million Needed
* EV Charging Stations LG - LG Buys Mango
* EV Range launch of fast chargers for electric vehicles in California.
* Walmart to buy 4,500 EVs for order delivery

For more info email info@kioskindustry.org or visit https://kioskindustry.org/.

Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group (https://industrygroup.org/)

RELATED LINKS:
https://kioskindustry.org/ev-electric-vehicles-standards-panel-sponsor/

https://kioskindustry.org/regulatory-news-ada-kiosk-pos-kiosks-and-ev-charging-update/

U.S. Access Board next session to include EV Charging Stations, Kiosks, Information Transaction Machines and POS. Canada's CSA Group is working on new guidelines, says the Kiosk Association (KMA). Point-of-Sale is likely to center on physical access by customers and audio? KMA is a participating sponsor for the ANSI EV Panel and on two working groups.

Related link: https://kioskindustry.org/

Trion Properties Makes Largest Acquisition To Date With $108.75 Million Off-Market Acquisition In Highly Desirable Denver Submarket

EDGEWATER, Colo. /ScoopCloud/ -- Trion Properties, a multifamily investment sponsor and private equity real estate firm based in West Hollywood, California and Miami, Florida, has successfully completed the off-market acquisition of Terra Village, a 402-unit multifamily community in Edgewater, Colorado, a rapidly gentrifying urban submarket of Denver, for $108.75 million.

Terra Village, which Trion will be rebranding as Edge 26 at Sloan's Lake, is the firm's largest acquisition to date and fifth acquisition in Colorado, bringing their total multifamily portfolio in the state to more than 1,500 units.

"Through the unique opportunity to acquire this stand-out asset at an attractive basis and completing strategic upgrades, we will be able to unlock tremendous value potential," explains Max Sharkansky, Managing Partner at Trion Properties. "The Edge 26 community will meet an underserved need for quality apartment communities at an affordable price point relative to new construction in the area, especially as the wider metro area is projected to increase by another 700,000 residents by 2030, and reach nearly 4.1 million by 2040, according to projections by the state demographer."

David Moghavem, Director of Acquisitions at Trion Properties, adds: "By leveraging our strong broker relationships across Denver's middle and institutional markets, we were presented with a favorable off-market deal by Elliott Polanchyck at Unique Properties Brokerage. Steady collaboration and direct communication throughout the process allowed us to negotiate an effective deal ultimately resulting in a win-win for both parties."

The asset sits on nearly 16 acres of land, which is the largest site area of 10 multifamily properties comprised of more than 300 units in Wheat Ridge, Edgewater, and Sloan's Lake, positioning it as a rare low-density community within a high-density urban pocket, notes Moghavem.

"The urban environment in a suburban setting continues to flourish in this submarket, drawing a new resident demographic seeking an attractive alternative to downtown Denver," continues Moghavem. "Tucked between Sloan's Lake and Wheat Ridge, the area borders some of Denver's most popular dining neighborhoods with many restaurateurs looking westward for new locations, as well as longstanding establishments remaining in the mix."

Trion will implement its proven value-add strategy and renovate the property to meet the needs of the changing demographic and the heightened demand for quality in the area, according to Farhan Mahmood, Partner and Director of Acquisitions at Trion Properties.

"Previous ownership put a strong emphasis on curing deferred maintenance and transferred the property in excellent functioning condition," says Mahmood. "Prior maintenance items include complete re-piping of the two-pipe heating system, adding new mini split systems to all units, new landscaping, repaving asphalt, replacing windows, sliders, roofs, and renovating all the common area amenities. With less risk and overhead, we can now focus on strategically elevating the asset by fully rebranding the property, modernizing classic interiors and incorporating a complete tech package, implementing in-unit washers and dryers, and adding additional amenities such as a gym and outdoor fitness area, a dog park, and improving the overall curb appeal with new paint, signage, and landscaping."

Constructed in 1970, Terra Village is a three-story, 402-unit, garden style community comprised of one-, two-, and three-bedroom apartments, of which 66% are two- and three-bedroom units. Individual units offer residents private patios or balconies with open floorplans. The property has 23 buildings, built in two phases, with two and three-story walkups. Existing amenities include a pool, basketball court, playground, pet play area, courtyard, picnic area, and walking and biking trails.

The property's West Denver location of Edgewater offers residents ample employment opportunities and ease of transport. Only 10-minutes from downtown Denver, public transit options and Interstate 70 run through the heart of the submarket, connecting Interstate 25 and the rest of the Denver metropolitan area. Additionally, less than 1-mile to Sloan's Lake Park-which is considered Denver's second largest park and largest lake-residents can enjoy various athletic fields, basketball and tennis courts, multi-use trails, picnic areas, and playgrounds.

Terra Village is located at 6201 W 26th Ave, Edgewater, Colorado.

About Trion Properties  

Founded in 2005 and headquartered in Los Angeles, Trion Properties is a private equity real estate firm that invests in value-add multifamily throughout the west coast. Trion has completed more than $1.4 billion in transactions, with a portfolio of over $1 billion in assets, generating an average internal rate of return in excess of 30 percent. With its fully built-out operator platform, Trion has repositioned and stabilized undervalued assets, leveraging its expertise in real estate finance and renovation of multifamily properties to drive returns for its investors.  

Since its inception, Trion has acquired the fee interest-or in certain instances the debt secured by the fee interest-of over 4,460 multifamily units. To date, Trion has successfully repositioned and resold over 2,230 units and over 200,430 square feet of commercial real estate space.  

The principals of Trion Properties are Max Sharkansky and Mitch Paskover, two real estate professionals with over 30 years of combined experience in finance, acquisitions, management and redevelopment.

Additional information is available at: https://trionproperties.com/.  

RELATED LINKS:

https://trionproperties.com/investments/portfolio/terra-village/

Trion Properties, a multifamily investment sponsor and private equity real estate firm based in West Hollywood, California and Miami, Florida, has successfully completed the off-market acquisition of Terra Village, a 402-unit multifamily community in Edgewater, Colorado, a rapidly gentrifying urban submarket of Denver, for $108.75 million.

Related link: https://trionproperties.com/

Ruoff Mortgage Selects ACES Quality Management & Control to Improve Loan Quality Enterprise-wide Across Multiple Product Lines

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Ruoff Mortgage Company, Inc. (Ruoff Mortgage), a full-service residential mortgage lender, has selected its flagship audit platform ACES Quality Management & Control® Software to support the company's origination and servicing quality control (QC) audits.

"By prioritizing compliance and loan quality, lenders can gain deeper business insights while staying ahead of ever-changing regulatory requirements. Given Ruoff Mortgage's 70 retail locations throughout the Midwest, as well as its online reach to 45 states, there's a significant amount of compliance ground to cover," said ACES CEO Trevor Gauthier. "Our technology enables lenders to ensure compliance at all levels while also providing lenders with the flexibility to align our system with their unique needs and internal structure to improve internal reviews, communication and defect remediation, with the overall goal of reducing risk and enhancing loan quality."

Ruoff Mortgage selected ACES to help support its quality assurance, quality control and internal audit processes enterprise-wide to help track loan quality and effectively and quickly identify, communicate and remediate exceptions. Using ACES managed questionnaires, action planning capabilities and the ACES CONNECT communication portal, Ruoff Mortgage can seamlessly review 300 loans monthly while communicating report findings internally and reviewing its quality control and assurance procedures.

"ACES will tremendously improve our audit accuracy and produce clear, easy-to-read reports in minutes," said Diana Ringer, Chief Compliance Officer at Ruoff Mortgage. "It will help increase productivity, efficiency and quality, all while controlling overall costs."

About Ruoff:

Ruoff Mortgage is a full-service residential mortgage company with 70+ retail locations and originates in 45 states through their online consumer direct division. They have been recognized by several prominent industry publications such as the Scotsman Guide's list of Top Mortgage Lenders and Mortgage Executive Magazine's Top 100 Mortgage Companies in America and have been listed on the Inc. 5000's Fastest Growing Companies for nine years in a row. Ruoff Mortgage has a 98.2% customer satisfaction rating, as compiled by CX leader, Customerville. For more information, visit www.ruoff.com.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Ruoff Mortgage Company, Inc. (Ruoff Mortgage), a full-service residential mortgage lender, has selected its flagship audit platform ACES Quality Management & Control® Software to support the company's origination and servicing quality control (QC) audits.

Related link: https://www.acesquality.com/

Kiosk Association June 2022: ADA for Self-Service and EV Charging Stations

DENVER, Colo. /ScoopCloud/ -- Self-Service Kiosks Digital Signage EV Charging News: This month we've launched a new clearinghouse for EV Charging Stations (https://ev-charging.stations.org). EV charging infrastructure now has significant funding from the NEVI Infrastructure Act.

Funds will be released before the end of 2022. Existing ADA regulations such as ADA 2010 and Section 508 apply. We have a complete writeup on kma.global. We predict that both the U.S. Access Board and ANSI will weigh in on EV-related before the end of 2022.

As part of our EV kickoff we have also put together an EV charging market snapshot reflecting current SLED and FED opportunities for EV charging infrastructure (which have "soared" as the media likes phrasing). Currently $2B in just these markets for active RFPs.

Our ADA Committee is evolving to keep pace with the anticipated regulatory actions in this self-service space. As co-chairman, Nicky Shaw of Storm Interface and Michael O'Hare of TechForAll Consulting have four initiatives they are in process of executing.

1 - Expand our sounding board to officially include organizations such as the NFB, AFB, Canadian groups and the RNIB

2 - Formalize and automate our existing educational communications to procurement entities in the SLED space

3 - Expand the working groups to include new self-service segments such as Smart Cities, robotics and EV Charging

4 - Formalize our industry input from current sponsors such as Panasonic, LG and Intel.

Recent Posts

* Digital Signage Software - Case Study - London Underground
* EV Charging Market Numbers & Charts
* Digital Signage Awards - Best of Show InfoComm 2022
* Kiosks History - What Was the First Zebra Kiosk Printer?
* Hotel Kiosks - American Kiosks and meldCX Partner
* ADA Kiosks - Canada ADA Accessibility Plan
* Healthcare - The Role of Kiosks: Scoping Review
* ADA - Kiosk Retrofit for Usability & Accessibility Webinar
* EV Charging Station News - News Summary Added
* Digital Signage - InfoComm & LG Booth

Recent EV Charging Posts

* Tesla Cameras Are Coming From Samsung
* EV Battery 98 Percent Capacity in Less Than Ten Minutes
* PennDOT to distribute millions on electric vehicle charging stations
* EV Charging Vehicle Market - June Snapshot
* EV Charging - Samsung and IoTecha Join Forces

Learn more: https://kma.global/faq/ev-charging-what-about-electric-charging-stations-are-they-subject-to-kiosk-regulations/

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/. Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group.

Self-Service Kiosks Digital Signage EV Charging News: This month we've launched a new clearinghouse for EV Charging Stations. EV charging infrastructure now has significant funding from the NEVI Infrastructure Act.

Related link: https://kioskindustry.org/

Q4 2021 Critical Defect Rate Rose to 1.95%, Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the fourth quarter (Q4) and full calendar year (CY) of 2021. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q4 2021 report include:

* The overall critical defect increased 0.08% to 1.95%, a change of 4% from the prior quarter, as lenders transitioned to a purchase-heavy lending environment.

* Income/Employment defects declined in overall share but remained the No. 1 most frequently cited issue, even after pandemic-related verification issues had subsided.

* Appraisal-related defects rose in Q4 2021 after experiencing minimal levels throughout the last refinance cycle.

* Purchase review share was 20 points higher than refinances.

* Conventional lending share is now 8 points below the pandemic peak amid a mini-resurgence in FHA lending.

"While the overall defect rate rose slightly in Q4 2021, defect rates have improved in totality when comparing 2021 to 2020," said ACES Executive Vice President Nick Volpe. "Given the uptick in Q4 and the persistent issues we're still seeing in the Income/Employment category, lenders should focus their efforts on shoring up this component of their underwriting process."

Findings for the Q4 2021 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"As lenders battle over volume, quality control and compliance teams are more important than ever to ensure that the loans that make it through the door meet all regulatory and eligibility requirements," said ACES CEO Trevor Gauthier. "On the origination side, we're seeing the credit box expand to help qualify more borrowers and maintain share. And with 1.3 million loans still in active forbearance along with the renewed focus on servicing from the CFPB and other regulators, servicers and lenders alike must be diligent in their compliance practices to survive this increased level of scrutiny. Leveraging a system like ACES helps both sides of the house ensure they are auditing to the best and most up-to-date standards."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the fourth quarter (Q4) and full calendar year (CY) of 2021. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Related link: https://www.acesquality.com/

ACES Quality Management Unveils Certified ACES Administrator Program at Inaugural ACES ENGAGE Event in Colorado Springs

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the launch of its Certified ACES Administrator (CAA) program during its inaugural ACES ENGAGE event, held May 23-25, 2022 at the Broadmoor Hotel in Colorado Springs.

"The Certified ACES Administrator Program has been in the works for months, so it was particularly gratifying for us to unveil this to our dedicated ACES user base during our first ACES ENGAGE event," ACES Executive Vice President of Operations Sharon Reichhardt. "Our customers are the core of everything we do, and this program was thoughtfully designed to provide ongoing integrity and value to ACES users."

The CAA program equips administrators with the best practices, processes, workflows and troubleshooting expertise to guide internal teams on the highest and best use of the ACES platform. Upon completion of the CAA program, administrators will receive a digital certification badge and a digital certificate that includes date of certification and date of expiration to keep for personal records or professional use.

In addition to the announcement regarding the CAA program, ACES ENGAGE attendees also heard from an array of industry experts. Mortgage Bankers Association economist Eddie Seiler, Fannie Mae's Senior Director of Loan Quality Duane Gilkison, Ballard Spahr attorney Richard Andreano and SWS Risk Advisory's Steve Spies addressed topics such as housing and consumer finance industry trends, the current economic outlook, quality control, fraud/risk management and compliance.

The event's keynote speaker Aron Ralston, the author of Between a Rock and a Hard Place and the basis for the feature film 127 Hours starring James Franco, shared his story of survival and what it taught him about overcoming life's challenges and struggles with the right mindset. Attendees also received an overview of the current ACES product roadmap and previews of upcoming features and functionality to be added later in the year.

"ACES ENGAGE was a huge success, and we are thankful that so many of our users, prospects and partners could join us for this one-of-a-kind event," ACES CEO Trevor Gauthier said. "We are constantly looking for ways in which we can deliver more value to our customer base. Given that our NPS score increased to 88 post-event, I feel confident that we delivered on that promise and look forward to delivering even more value at next year's ACES ENGAGE."

ACES ENGAGE will return to The Broadmoor Hotel in Colorado Springs on May 17-19, 2023.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the launch of its Certified ACES Administrator (CAA) program during its inaugural ACES ENGAGE event, held May 23-25, 2022 at the Broadmoor Hotel in Colorado Springs.

Related link: https://www.acesquality.com/

Kiosk Association Announces May 2022 News – NRA Chicago Preview

DENVER, Colo. /ScoopCloud/ -- May 2022 Self-Service News - Association of Kiosk Manufacturers. Since 1996, for 26 years serving the self-service technology market. Here is our collected information for the upcoming National Restaurant Show in Chicago. It includes:

* Exhibits you'll see in our 10x20 booth 6576 in Tech Pavilion (North)

* Information on discounted and/or free passes to the show

* Social events going on such as DSF get-together at local bar (sponsored by Intel) and the RTN Restaurant Technology Network happy hour

* Speaking events - Matt Ater talks alongside Kelsey Hall of McDonald's

* List of member exhibitors at the show including Intel and Panasonic

* We can help with passes to show and/or social events as members of those groups

* List of assets and downloads to make life easy if not traveling to Chicago.

Learn more: https://kioskindustry.org/national-restaurant-association-kiosk-trade-show/

ISE 2022 in Barcelona -- over 40K in attendance, so not sure if the next time it will be Amsterdam. The highlight for us is a very nice video by LG Business Solutions showing their new competing kiosk (with assistive tech unlike Samsung) along with some stellar new release outdoor and indoor displays. The 400 NIT indoor 110 inch for sports bars in particular. Included is our perspective on where the market is, and where it is heading.

InfoComm in June is the next show (Las Vegas) and we are an official media sponsor. We have begun our preview post.

RECENT POSTS:

* LG ISE 2022 with LG Kiosk, Outdoor Menu Boards
* Self-Order Restaurant Software - Acquire Digital
* InfoComm 2022 Spotlights - June 8-10 at LVCC
* Pitney Bowes Kiosk Services - Kiosk Service Solution Introduction
* Digital Menu Boards - Everything You Ever Wanted to Know
* Panera's chief digital officer on the future of restaurant tech
* Kiosk Cost News - Self-Service Kiosk Pricing Guide
* Restaurant Tech Trends w/ Panera and Chipotle + NRA Preview
* McDonalds Kiosk - Vispero Recognized by McDonalds for Accessibility
* Automated Bar for Sports Fans w/ Facial Recognition & Age Verification
* EV Charging Stations - California Study Says Many Don't Work
* Digital Menu Board Cost FAQ - How Much They Cost and Installation
* Kaiser Permanente Patient Check-in Kiosks Video

For more information contact info@kioskindustry.org or visit https://kioskindustry.org/. Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group.

May 2022 Self-Service News - Association of Kiosk Manufacturers. Since 1996, for 26 years serving the self-service technology market. Here is our collected information for the upcoming National Restaurant Show in Chicago.

Related link: https://kioskindustry.org/

Kiosk Association April 2022 Restaurant Tech Trends with Panera and Chipotle + NRA Preview

DENVER, Colo. /ScoopCloud/ -- April 2022 Self-Service: The Kiosk Association is pleased to announce we are sponsoring a restaurant tech deep dive with Panera Bread and Chipotle digital strategy officers as part of Nations Restaurant News (NRN). Topics include interactive digital, robotics, pickup lockers for delivery services, EV chargers and more.

Coming Events: National Restaurant Association in Chicago in May is the big upcoming event. See the dual 55 outdoor drive-thru digital menu from Keyser, a small 15" AIO for self-order and the new Clover Kiosk by Nanonation (using the Samsung kiosk). There is a social event being put on Saturday night by Intel and if interested in attended email us.

ISE in Barcelona is in May. And then June 8, 2022 is InfoComm 2022. AV is huge and especially for all forms of menu displays for outdoor (think Drive-Thru which is 75% of sales?). Big screens for EV charging stations at places like Walgreens, Kohls, and now restaurants. The free advertising on Google Maps doesn't hurt.

New Gold Sponsors

* Pitney Bowes -- service and logistics solutions

* WelcomeWare with live receptionists/customer service

Kiosks

* Restaurant Tech News - Panera's Chief Digital Office Talks Restaurant Tech

* Verizon Pickup Lockers (BOPIS) Go Into 250 Stores

* NRA Kiosk Preview - Self-Order Kiosk for Restaurants - Insight & Acquire

* UPS Kiosk & Digital Signage - Worlds Smallest UPS

* Kiosk Remote Control - touchless operation smartphone

* Tyler Cobb Joins Nanonation

* Outdoor Dual Digital Display at NRA Show

* Clover Kiosk by Nanonation

* National Restaurant Association Kiosk Trade Show Preview

* SUZOHAPP sports betting kiosks & ecosystem at NIGA

Digital Signage

* Digital Signage Best Practice Guide 2022

* AVI-SPL Digital Signage Solutions AVI-SPL Digital Signage Video Tour Offices Dallas

* ISE LG -- ISE Barcelona and LG Preview

* amazon digital signage - Appears to Be a Matter of Time

* Digital Signage Software Solutions - 22Miles Video Catalog

Retail Automation

* Verizon Pickup Lockers - BOPIS in 250 Stores Now

* Pizza Delivery that Robots Cook On The Way

* UK Retail Automation - Video Tour Dr. Martens Shoe Store

* Automated Coffee Brewing Panera Bread & Miso

* ShopTalk 2022 Photo Tour Walk Round

For more information contact Craig Keefner, 720-324-1837, craig@catareno.com or visit https://kioskindustry.org/. Since 1996 for 26 years serving the self-service technology market. Complete list of verticals at The Industry Group.

CONTACT: For latest posts visit our LinkedIn page - https://www.linkedin.com/company/kioskindustry/ - or you can email info@kioskindustry.org

RELATED LINKS:

https://industrygroup.org/

https://kioskindustry.org/restaurant-tech-news-paneras-chief-digital-office-talks-restaurant-tech/

https://kioskindustry.org/infocomm-avixa-media-partner/

April 2022 Self-Service: The Kiosk Association is pleased to announce we are sponsoring a restaurant tech deep dive with Panera Bread and Chipotle digital strategy officers as part of Nations Restaurant News (NRN). Topics include interactive digital, robotics, pickup lockers for delivery services, EV chargers and more.

Related link: https://kioskindustry.org/

Critical Defect Rate Drops 18% in Q3 2021, Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the third quarter (Q3) of 2021. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q3 2021 report include:

* Mortgage lenders managed mortgage origination quality extremely well in Q3 2021, leading to an 18% improvement in the overall credit defect rate.

* Manufacturing-related loan defects decreased as volumes declined.

* Q3 marked the official shift from refinances to a purchase-driven market, with purchase defects increasing as a result.

* Defect performance on conventional loans stabilized while FHA defects rose.

* The Early Payment Defaults trend line indicates that reviews peaked and are now below pre-pandemic levels, shifting the focus to the remaining loans in forbearance status and exit plans for those borrowers.

"The critical defect rate for Q3 2021 dropped 18% to 1.86%, a welcomed improvement from the previous quarter. Lenders also experienced a slight decrease in origination volume, down 8% from Q2 of 2021," said ACES Executive Vice President Nick Volpe. "Metrics are beginning to trend back to their historic normal levels as volume moderates. With the amount of volatility in macroeconomic factors and rising rates, the decline in the overall critical defect rate is a testament to lenders taking quality management and control seriously."

Findings for the Q3 2021 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"An improvement in the critical defect rate is always a positive sign. The worst of early payment default volume seems to be behind us, but we're not out of the woods yet. Lenders' focus should continue to be on helping remaining loans in forbearance status and building exit plans for those borrowers," said ACES CEO, Trevor Gauthier. "Lenders and banks need to be cognizant of the economic and geopolitical environments in the coming months and possibly years. As the Federal Reserve works to calm inflation, these actions oftentimes have a ripple effect, which can certainly impact loan quality."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the third quarter (Q3) of 2021. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control® software.

Related link: https://www.acesquality.com/

Loan Quality Expert Duane Gilkison to Speak at ACES ENGAGE

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has added Duane Gilkison, senior director of loan quality at Fannie Mae, to its speaker line-up for the upcoming ACES ENGAGE conference, taking place at the historic Broadmoor Hotel in Colorado Springs, May 23 - 25, 2022. Gilkison will speak on manufacturing quality and quality control best practices.

Gilkison has more than twenty years of banking and compliance experience. Before joining Fannie Mae, Gilkison worked at PNC Financial Services Group for more than a decade, starting as vice president of operations manager and eventually becoming senior vice president of credit risk. During his tenure at PNC, Gilkison was responsible for all operational areas of credit risk management, leading credit policy, origination quality control, servicing quality control, home equity quality control and audit management teams.

"Given the potential effects of inflation and the purchase-driven mortgage market on loan quality, Duane Gilkison's robust credit risk and loan quality compliance expertise make him an important and welcomed addition to the ACES ENGAGE agenda," ACES CEO Trevor Gauthier said. "Lenders of all stripes must be prepared to shore up their defenses to protect against fraud and defects, and with ACES ENGAGE, we want every attendee to leave with a deeper understanding of proactive quality assurance and compliance and feeling well-equipped to adjust their strategies in the pursuit of maintaining compliance, protecting loan quality and mitigating risk."

ACES ENGAGE will offer a mix of general session presentations, panel discussions and social activities. Attendees have the opportunity to learn from industry experts and thought leaders, network and leave with the knowledge necessary to increase efficiencies, improve productivity and further quality at their organizations.

Register to attend ACES ENGAGE and learn more at https://www.acesquality.com/aces-engage-2022

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has added Duane Gilkison, senior director of loan quality at Fannie Mae, to its speaker line-up for the upcoming ACES ENGAGE conference, taking place at the historic Broadmoor Hotel in Colorado Springs, May 23 - 25, 2022.

Related link: https://www.acesquality.com/

Colorado Soccer Association Partners with Sports Connect to Advance the Game Using Innovative Technology

DENVER, Colo. /ScoopCloud/ -- Colorado Soccer Association (CSA), the governing body for soccer in the state, announces a new partnership with Sports Connect to grow and advance the game of soccer in Colorado. Sports Connect will provide technology solutions for the state association, CSA member clubs, and the participating players, coaches, families, and volunteers.

Sports Connect is a key component of the U.S. Soccer Connect mission to grow participation and advance the sport of soccer in conjunction with U.S. Soccer. The U.S. Soccer Connect initiative consists of leading services powered by Stack Sports, connecting every level of the soccer pathway. It represents the largest commitment of technology and sport resources to any project in American sports history.

"Over the last year, one of our top priorities has been to secure a technology partner who ensures our members access to dependable club management with best-in-class support to keep their season running smoothly and ultimately grow the game of soccer in Colorado," said Nate Shotts, Chief Executive Officer of CSA. "After reviewing multiple platforms, we are pleased to announce our new partnership with Sports Connect as the exclusive technology provider of CSA. We know with Stack Sports we have secured a partner who is best positioned to serve our membership.

"We are proud to partner with Colorado Soccer Association to help grow participation in the state," said Adam Abney, General Manager of Sports Connect. "CSA has been inspiring a passion for soccer in their communities for decades, having an undeniable impact on the growth of the sport in Colorado. Together through this new partnership, we will help give even more players the opportunity to play through innovative technology that makes managing each season easier."

Affiliated associations and clubs partnering with Sports Connect will have access to a full suite of features, including Mobile-First Registration, seamless data integration with CSA, safety and compliance tracking, professional website designs, data insights, secure online payment processing, and more.

Many soccer clubs affiliated with CSA have already chosen Sports Connect for their club management needs, and many more are upgrading to the platform.

When your club is ready to take advantage of the benefits of this new exclusive partnership, contact the Sports Connect team at https://sportsconnect.com/colorado-soccer-association/.

About Colorado Soccer Association:

Colorado Soccer Association (CSA), a non-profit educational and service organization, oversees Colorado soccer, benefits players and members, advances and honors the game by providing critical infrastructure and promoting sportsmanship and fair play in a safe and enjoyable environment. CSA is comprised of over 60+ clubs that facilitate recreational, select and regional programs, adult programs as well as TOPSoccer (soccer programming for players with disabilities). In addition to several outreach programs, CSA is responsible for running numerous state-level leagues at the competitive and recreational levels, as well as State and Presidents Cup tournaments and Colorado Select. For more information, see https://www.coloradosoccer.org/.

About Stack Sports:

With nearly 50 million users in 35 countries, Stack Sports is a global technology leader in SaaS platform offerings for the sports industry. The company provides world-class software and services to support national governing bodies, youth sports associations, leagues, clubs, parents, coaches, and athletes. Some of the largest and most prominent sports organizations including the U.S. Soccer Federation, Little League Baseball and Softball, and Pop Warner Little Scholars rely on Stack Sports technology to run and manage their organizations. Stack Sports is headquartered in Dallas and is leading the industry one team at a time focusing on four key pillars - Grassroots Engagement, Participation Growth, Recruiting Pathways, and Elite Player Development.

To learn more about how Stack Sports is transforming the sports experience, please visit https://www.stacksports.com/.

Colorado Soccer Association (CSA), the governing body for soccer in the state, announces a new partnership with Sports Connect to grow and advance the game of soccer in Colorado. Sports Connect will provide technology solutions for the state association, CSA member clubs, and the participating players, coaches, families, and volunteers.

Related link: https://stacksports.com/

Minnesota Housing Finance Agency partners with ACES Quality Management & Control

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the Minnesota Housing Finance Agency has selected ACES' flagship platform ACES Quality Management & Control® software to support its mortgage origination compliance and quality control (QC).

The Minnesota Housing Finance Agency finances and advances affordable housing opportunities for residents with low and moderate incomes throughout the state. The agency offers products and services to help Minnesotans buy and fix up their homes and supports the development and preservation of affordable rental housing through both financing and long-term asset management, all of which help build stronger communities and stabilize the lives of Minnesotans who are financially challenged.

"Minnesota Housing has helped build communities by providing affordable housing and finance options for over 50 years," said ACES CEO Trevor Gauthier. "We are proud to partner with them to ensure quality is built into the loan manufacturing process and their customers receive the highest quality lending experience."

ACES Quality Management & Control software enables financial institutions of all sizes to adequately manage the volume peaks and valleys to ensure quality and compliance throughout their operations while providing the flexibility to scale as volumes change. With ACES Flexible Audit Technology®, QC providers can configure the system to meet its specific needs to improve productivity and quality while controlling costs and risk.

About ACES Quality Management:

ACES Quality Management® is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the Minnesota Housing Finance Agency has selected ACES' flagship platform ACES Quality Management & Control® software to support its mortgage origination compliance and quality control (QC).

Related link: https://www.acesquality.com/

Kiosk Association Digital KYC Series Begins: the new framework for identity, for opt-in consumers

DENVER, Colo. /ScoopCloud/ -- March Self-Service News: The Kiosk Association is pleased to announce new multipart series of whitepapers covering Digital KYC. Digital KYC is the new framework for identity, for opt-in consumers. PopID is 100,000 users in California. Wendy's First Kitchen in Japan is the first international. The complete 5-part series will see a whitepaper per month.

Coming Events:

National Restaurant Association in Chicago in May is the big upcoming. We will be showing the unreleased LG fast food self-order kiosk in its first public appearance.

June 8 is InfoComm 2022 and we are a media partner for the show. AV is huge and especially for all forms of menu displays for outdoor (think Drive-Thru which is 75% of sales?). Big screens for EV charging stations at places like Walgreens, Kohls, and now restaurants. The free advertising on Google Maps doesn't hurt.

Free Research -- Updated Market report. Included are restaurants worldwide & kiosks. McDonalds & YUM Foods being the two big components. Using corporate sites plus NRN datafiles we have a lower margin of error. We're updating the spreadsheet with drive-thru & digital menu displays for more context.

Market Report information: https://kioskindustry.org/kiosk-market-research-2022-trends-in-self-service-facts-factoids-v2/

Kiosks

* Face Verification - PopID Seeking $50 million Pay By Face

* Lockdown Browser News - Android + Windows & Kiosk Mode

* IDmission - Empowering Identity Solutions

* Know Your Customer Brief aka Digital KYC

* Kiosk Location and Kiosk Placement - Best Practice

* Touchless Checkout Kiosks - 235% increase in deployments for Grab and Go

* Stripe For Kiosks - Samsung Kiosk Demo No Code by Intuiface

* National Restaurant Association Kiosk Trade Show

* Telehealth Kiosk - Mental Health for Students and Let's Talk Interactive

* Antibacterial Touchscreen News - Utah Study on COVID Transmission via Surfaces

* Wayfinding Kiosk - 22Miles Video Catalog - Healthcare, Hoteling, Convention Centers and More

Digital Signage

* Digital Signage STRATACACHE Partners with NCR

* Digital Signage Software Solutions - Video Catalog - Healthcare, Hoteling, Convention Centers and More

* ChromeOS Flex for Digital Signage

Retail Automation

* Just Walk Out Checkout - Whole Foods

* Food Robot Roundup - Delivery Robots & Robotic Food Assembly

* UK Shop and Go Automated Store - Just Walk Out - Tesco, Sainsburys Aldi UK Review - nice photo gallery of each store and its "just walk out" configuration.

FOR MORE INFORMATION:

Contact Craig Keefner, 720-324-1837 or craig@catareno.com or visit https://kioskindustry.org/.

Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group (https://industrygroup.org/).

March Self-Service News: The Kiosk Association is pleased to announce new multipart series of whitepapers covering Digital KYC. Digital KYC is the new framework for identity, for opt-in consumers. PopID is 100,000 users in California. Wendy's First Kitchen in Japan is the first international. The complete 5-part series will see a whitepaper per month.

Related link: https://kioskindustry.org/

Ask An Optometrist to Improve Your Eye-Q

DENVER, Colo. /ScoopCloud/ -- The Colorado Optometric Association (COA) and 2020 Eyes Colorado are answering commonly asked patient questions to educate the public on eye health. 2020 Eyes Colorado is the COA's public awareness initiative to promote healthy eyes and vision across the state throughout the year.

People frequently have questions about vision or eyesight but neglect to ask during their annual eye exam. A group of Colorado optometrists have created a list with answers of eight commonly asked questions or misconceptions about eye health.

Some of the questions our optometrists answer include:

* Can an optometrist diagnose diabetes just through an eye exam?

* Does eating carrots improve eyesight?

* What are the qualifications to be a candidate for LASIK surgery?

* Do blue light glasses and filters actually work?

"Educating Coloradans about eye health is extremely important, as is identifying misconceptions many patients have. This list of commonly asked questions allows the COA and 2020 Eyes Colorado to serve that purpose," says Dr. Jean DeMoss, Board President for the Colorado Optometric Association.

The list of questions and answers can be read and downloaded, along with many other resources about vision and eye health.

See the full list of questions and answers here https://2020eyescolorado.org/optometrists-answer-common-questions-about-your-eye-health/

About the Colorado Optometric Association (COA):

The Colorado Optometric Association (COA) is the professional organization of optometrists in Colorado. Over 600 Colorado Doctors of Optometry are voluntary members of the Association.

Since 1892, the COA has assisted its members in providing the highest standard of professional care to their patients by sponsoring continuing education programs for doctors, advocating in local and state governments for programs and laws that represent patients' best interests, and providing information for the public. For more information, please visit http://www.visioncare.org/ or call 303-863-9778.

The Colorado Optometric Association (COA) and 2020 Eyes Colorado are answering commonly asked patient questions to educate the public on eye health. 2020 Eyes Colorado is the COA's public awareness initiative to promote healthy eyes and vision across the state throughout the year.

Related link: https://colorado.aoa.org/

ACES Quality Management Makes its Eighth Appearance on HousingWire TECH100 List

DENVER, Colo. /ScoopCloud/ -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry has been selected for the eighth consecutive year by HousingWire magazine for its annual TECH100 awards program.

HousingWire's TECH100 award seeks to highlight the most innovative technology companies across the housing sector. ACES was selected for its continued excellence in supporting lenders' quality management, risk mitigation and cost control efforts. Its flagship product ACES Quality Management & Control® software provides lenders with a secure, flexible, web-based platform to drive pre-funding, post-closing and servicing quality control (QC) audits. ACES users have increased their audit speeds by more than 50% while reducing overhead costs by as much as six figures annually.

"In a rising interest rate environment where volume is declining and margins are tight, it is easy to lose sight of the value of having a robust quality and risk management program, but this is exactly when lenders can least afford to suffer the financial consequences of a bad loan," said Trevor Gauthier. "It is these types of concerns that continuously drive ACES to expand and improve the ability of our product and services and honors such as the TECH100 reflect the value and results our users are experiencing from those efforts."

Last year ACES processed more than 4.5 million audits, experienced a 60% surge in new clients and launched ACES CONNECT, the organization's newest communication functionality designed to help relay critical exceptions immediately and provide secure collaboration between quality control and other lines of business. Additionally, ACES announced ACES ENGAGE, a two-day conference designed to bring together the nation's top financial services quality management professionals to discuss industry trends and best practices, taking place in May 2022.

"This year's list of TECH100 honorees proves once again that innovation within housing is vital in differentiating the organizations who will thrive and those who will be left behind," said Clayton Collins, CEO of HW Media. "This list spotlights the innovators that are making the housing sector better and more sustainable by increasing efficiency, improving user and borrower experiences and bringing elasticity and improvements to age-old processes."

To view the full list of winners, visit https://www.housingwire.com/articles/2022-housingwire-tech100-mortgage-honorees/

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

About HousingWire

HousingWire is the most influential source of news and information for the U.S. mortgage and housing markets. Built on a foundation of independent and original journalism, HousingWire reaches over 60,000 newsletter subscribers daily and over 1.0 million unique visitors each month. Our audience of mortgage, real estate and fintech professionals rely on us to Move Markets Forward. Visit www.housingwire.com or www.solutions.housingwire.com to learn more.

ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry has been selected for the eighth consecutive year by HousingWire magazine for its annual TECH100 awards program.

Related link: https://www.acesquality.com/

Kiosk Association (KMA) Releases Articles of Organization for ADA

DENVER, Colo. /ScoopCloud/ -- February Self-Service News: KMA is pleased to announce our Articles of Organization. The document is now available on the kma.global website. "This is another step towards strengthening the association and providing an even more effective accessibility and ADA direction for the Association," said Craig Keefner, manager.

On Feb 16, 2022 we had our quarterly call with over 50 participants. Topics included the upcoming rulemaking session scheduled to begin in April, industry-wide certification options and POS terminals. The newly appointed eight members of the U.S. Access Board will be introduced at the March 9th meeting.

This month we published the leading article by attorney Lainey Feingold, Kiosk Accessibility - It's The Law -- Lainey is an expert at structured negotiation. We added Marsha Mazz & David Capozzi as new honorary members of the Hall of Fame. And finally, the Senate has formed a commission to modernize HIPAA.

And new technology like Smart City deployments and EV Charging Stations (new ones at Walgreens) are using blanket statement "units are ADA-compliant". It would help if those items were documented. There are also data privacy issues and the revenue potential for selling personal data.

Tech Highlight This Month

Lidar -- the new Grabango C-Store deployment continues the trend for ultimate contactless. 340 convenience stores and we can assume it's lidar-based. Nourish-Bloom in Georgia is using the same lidar technology as well. It's the new "just walk in -- just walk out" shopping model.

Coming Events

Our next in-person event is in Chicago May 21st and the National Restaurant Association show. We are booth 6576 in the Tech Pavilion next to Epson and SpotOn.

June 8, 2022 in Las Vegas is InfoComm 2022 and we are an official media partner for InfoComm. Big screens for menu boards, EV charging stations at places like Walgreens and Kohls.

For more information contact Craig Keefner, 720-324-1837 or craig@catareno.com or you can visit https://kioskindustry.org/. Since 1996 for 26 years serving the self-service technology market.

For a complete list of verticals visit The Industry Group, at https://industrygroup.org/.

RELATAED LINKS:

https://kma.global/about/

https://kma.global/kiosk-accessibility-the-law-is-paying-attention/

https://directory.nationalrestaurantshow.com/8_0/exhibitor/exhibitor-details.cfm?exhid=62520315

https://kioskindustry.org/infocomm-avixa-media-partner/

February Self-Service News: KMA is pleased to announce our Articles of Organization. The document is now available on the kma.global website. "This is another step towards strengthening the association and providing an even more effective accessibility and ADA direction for the Association," said Craig Keefner, manager.

Related link: https://kioskindustry.org/